REMOTE LOCATION - ,
Full-Time - Exempt
Up to 25%
O.R. Colan Associates is seeking a full-time, exempt Vice President of Disaster Recovery & Resiliency to optimally be based near one of our office headquarters, but a remote location will be considered.
O.R. Colan Associates (ORC) is one of the nation's oldest firms providing land acquisition, relocation, and program management services for infrastructure projects. The purpose of this role is to be a practice builder of a new division for Disaster Recovery & Resiliency for an established 50-year-old company. The Vice-President of Disaster Recovery & Resiliency (VP) is responsible for implementing complex strategies set forth by executive management and overseeing the Disaster Recovery & Resiliency division on a national level. Provides administrative direction, directs, manages, supervises, and coordinates the activities and operations of multiple Project Managers (PM) for the Disaster Recovery & Resiliency division. This position plays an instrumental role in new business development and proposals. Creates the Strategic Plan and directs the PM to manage key projects thru the project lifecycle and ensures projects are completed on schedule. Responsibilities include client relationship management, professional and personal development of employees within the division, implement quality control procedures and active QA/QC processes; audits the financial metrics, employee metrics, and sales goals based upon the Business Plan. Additionally, responsible for the Monthly Operating Review.
Bachelor’s Degree from an accredited college or university
At least five years of experience directly securing and managing Disaster Recovery/Resiliency Projects
Experience and/or knowledge of single-family housing, buyouts and acquisition, affordable rental housing and small rental repair.
Experience with FEMA, HUD, USACE and/or CDBG-DR grant applications and management
Familiarity with HUD CDBG-DR Action Plans
Written and verbal communication skills
Organizational, planning, and prioritization skills
Analytical, problem solving, and negotiation skills
Ability to speak in front of large groups
Must be self-driven
Must be proficient with MS Office Suite and other electronic tools
English language proficient
Valid Driver’s License
Must be available to travel 50% or as required
Prior experience in Program Management, land acquisition and relocation on Disaster Recovery/Resiliency Projects
CFM – Certified Floodplain Manager designation
Benefits Available: Medical, Dental, Vision; PTO, Sick Leave, Paid Holidays; Life Insurance, Short & Long-Term Disability; 401k
Voted IRWA Employer of the Year #2018
Key Result Areas (KRA's):
(Areas in which performance is measured and goals set)
Business Plan & Budget
Marketing & Business Development
Personnel, Recruiting & Human Resource Engagement
Tasks-Activities – Meet on a regular and scheduled basis with the, COO, Project Managers (PM) and Leadership Team to create alignment of the divisions business development activity and the ORC Strategic Business Plan.
Accountability (Goal) – The VP drives the overall business plan strategy to the PMs in the division. Accountable for creating and maintaining business intelligence for possible RFP’s in the division. This includes maintaining relationships with current clients, agencies, associations, and professional networks and verifying that all CRM data has been entered in Deltek Vision.
Create an annual strategic business plan in alignment with ORC’s strategic plan and support PM’s efforts to carry out the strategy.
Support the PM’s formal business development efforts in the preparation of bid specifications, project planning, staffing and budgets, including the financial, employee and business development metrics.
Prior to the beginning of each calendar year, the VP will implement the business plan that includes the following –
Industry/Market Analysis and Strategy
Existing Client Strategy
New Client Strategy
Positioning and Networking Plan
This plan must be reviewed and accepted by the COO.
The VP will meet monthly with each PM for a Monthly Operational Review (MOR) to review the metrics set for the PM and to analyze potential problems and propose solutions.
Tasks-Activities – The VP will engage in appropriate marketing activities including the implementation of marketing materials, participation in conferences and attendance in meetings appropriate to this sector. The VP will actively participate in the creation of proposals in pursuit of projects using software maintained by ORC and will write technical portions of project approach for proposal submittals and participate in pricing the proposals.
Accountability (Goal) – The VP will implement an annual marketing plan which will include marketing materials and a calendar of conferences and other meetings which are appropriate to market the division. This plan will include the deployment of personnel in marketing activities and the coordination of personnel from other operating entities of ORC. This plan will be reviewed and approved by the COO.
The VP will publish a monthly updated marketing plan including the pursuit of targeted specific near term and long-term projects.
This will include narrative writing and review of proposals for accuracy and completeness. Develop an expansive professional network with other organizations, and identify key stakeholder relationships. Proposal creation and deadlines will be documented and tracked using software maintained by ORC, reviewed and approved in the Monthly Operating Review with the COO.
Tasks-Activities – Based on the annual business plan and budget, the VP will support the Project Managers' efforts to maintain a project management team and workforce capable of producing the necessary work volume contemplated in the business plan. The VP will be responsible for the personal and professional development of all employees within the division and will identify necessary skills training and certification required for all personnel on the management team.
Accountability (Goal) – Accountable for identifying and selecting appropriate PMs that will manage the project teams for the scope and duration of multiple projects in the VP’s division. This would include project team prospectus, based on business development and active RFPs. Recruit appropriate project managers and act as the manager-once-removed for project team recruiting, including project orientation and training.
The VP will work with HR to recruit and build teams for proposals and projects.
Monitor project team productivity and coach the PM through personnel adjustments, including layoffs, terminations, and optional staffing where appropriate related to project progress, change orders and work to complete.
Accountable to provide ongoing coaching and conduct annual performance reviews for each PM in their division.
Provide ongoing mentoring for project team members including identification of sales and business development training opportunities and career planning. Accountable for data collection and analysis for financial, employee and business development metrics.
Engage Human Resources to assist with sales and business development training and professional development activities, strategic workforce planning, succession planning, employee relations, and affirmative action/diversity actions.
Collaborate with HR and publish a minimum standards checklist for all personnel to include necessary experience, skills and certifications by role level.
Implement an HR approved standard on-boarding and initial training process for all team members by role level.
The VP is also responsible for developing and maintaining a development plan for Project Managers. The VP is responsible for doing Performance Reviews with each of their direct reports as scheduled by the Leadership Team.
Tasks-Activities – The VP will monitor and adjust business development activities to ensure necessary conversion of business development to revenue contracts.
Accountability (Goal) – The VP will publish monthly revenue reports from financial statements, including project ledgers for review and approval by the COO.
The VP will execute staffing and managerial adjustments timely to maintain business unit revenue within the allowable tolerance according to the annual business plan. The VP will participate in Monthly Operating Reviews (MOR’s) with the COO, VP of Finance & Regional VP’s. Items for review will include Sales, Net Revenue, Field OH, Staff Utilization, Effective Multiplier (EM), Net Profit, Accounts Receivable, AR Collection days and Employee Turnover ratio.
Tasks-Activities – The VP will initiate and maintain appropriate business relationships with existing and prospective clients of ORC to identify and respond to client needs in the pursuit and execution of projects in accordance with the Strategic Business Plan. The VP will also build relationships with appropriate governmental agencies including FEMA, HUD, USACE and state & local public agencies.
Accountability (Goal) – The VP will be accountable for working with each Project Manager on multiple projects to maintain positive working relationships with clients, resulting in client retention and avoiding project claims and litigation. This will include monitoring and, where appropriate, attending scheduled client meetings related to project progress, anticipating client needs, identifying and mitigating project problems to the satisfaction of the client within contact specifications and identifying new opportunities.
Able to work cooperatively and effectively with others to interpret and resolve problems. Anticipates, understands and responds to the needs of internal and external customers to meet or exceed their expectations. Takes the initiative to go above and beyond to assist where and when needed.
Tasks-Activities – Promotes the ORC Mission statement and values (The ORC Way fundamentals) in communications, actions and behavior when interacting with employees, clients and the community. Consistently promotes the ORC Ambassador business culture.
Accountability (Goal) – The VP will be accountable for effectively communicating ORC’s mission, vision, and values. The VP will lead by example and be attentive to the behavior of managers and staff in accordance with the company’s mission, vision, values and ORC Ambassador business culture.
The VP will be accountable for coaching employees and, where appropriate, taking corrective action.
Tasks-Activities – The VP will monitor and stay current with industry trends and guidelines. The VP will remain current with all ORC administrative and software systems and will provide BD/Sales training to Managers.
Accountability (Goal) – The VP will be accountable for maintaining all education and certifications required for the role, including specific applied knowledge of state/federal rules, regulations, and codes.
The VP will publish an annual professional development plan, outlining the necessary programs, courses, and certifications required to remain effective in the role. This will include associated costs to execute the plan. The professional development plan will be reviewed and approved by the COO.
Tasks-Activities – The VP will create checklists and maintain quality standards and systems for individuals that are in compliance with regulatory statutes and contracted project requirements. The VP will monitor activity within the division unit to ensure quality assurance and consistency.
Accountability (Goal) – The VP will publish a quality standard document, including checklists to be used as an audit tool to ensure compliance with regulatory statues and contracted project requirements.
On a project basis, the VP will publish a project-specific quality standard document accommodating specific variations in state, client or project requirements to be used as an audit tool to ensure compliance.
The VP will utilize and adapt the existing ORC QA/QC system to all projects.
Tasks-Activities – The VP will create appropriate project management systems and templates to ensure consistent project management on all division projects in coordination with other entities of ORC. This will include processes embedded with single projects as well as the coordination of personnel and systems for all projects in the division.
Accountability (Goal) – The VP will publish specific project systems, checklists and templates for use by the division team in connection with individual projects. The VP will support the PMs with revenue conversion, maintaining client relationships, promoting our company culture, enhancing professional development and certifications and project management activities. The VP will monitor the need for change orders and assure that all requests for change orders are submitted timely
Tasks-Activities – The VP will be required to deliver the following items at the intervals shown below.
Accountability (Goal) – The VP will prepare in written format and deliver to the COO the following items:
Monthly Operating Review (MOR) Report
Performance Review/Coaching of direct reports
Annual Business Plan
Other deliverables as outlined in the KRA
While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms.
The employee is occasionally required to sit; climb or balance; and stoop, kneel, crouch or crawl. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
The employee is occasionally required to lift and/or move up to 10 lbs.
Significant out of town travel is anticipated.