Vice President Home Health Services

Five Star Senior Living - Newton, MA3.0

Full-timeEstimated: $120,000 - $160,000 a year
EducationSkills
Location Information
Five Star Senior Living's corporate headquarters are located in Newton, Massachusetts. Just 20 minutes outside of downtown Boston, the building features easy access to public transportation and the Massachusetts Turnpike.Key Responsibilities
Five Star Senior Living seeks individuals who believe in our core values of putting people first, minding the business, working to be our best, acting with integrity, and listening - then acting decisively. Each and every role within Five Star is important to the success of our business goal to enhance the lifestyle of seniors.

This position could be based out of our Corporate office in Newton, MA. or along the East Coast.

SUMMARY:
The Vice President, Home Health Services has overall responsibility and oversight of Five Star’s growing home health business segment. This is an exciting opportunity that requires a dynamic individual with an entrepreneurial spirit, who has the ability to develop and build the foundation and infrastructure necessary to create a positive client experience while ensuring operational and financial excellence. The position requires a strong strategic thinker to oversee the implementation and maintenance of operational and administrative practices, goals, and policies which assure overall regulatory compliance.

The VP of HHS will be responsible for coordinating and completing assigned projects to effectively support the immediate and long range objectives of this growing business segment and Five Star overall.

The opportunity to grow this business is endless. Come explore and join our team!

RESPONSIBILITIES:
Ensures a positive experience for clients while focusing on compliance with all operational, financial, legal, and regulatory standards in assigned regions.

Promotes an entrepreneurial environment while ensuring adherence to established models within all regions/areas on an on-going basis.

Identify and realize business development opportunities.

Inspires team members to create memorable experiences for clients.

Provides leadership and accountability by coaching, developing and retaining a high performing team.

Ensure profitability while maintaining appropriate levels of client care through the coordination of financial, clinical, operational, legal and business development services for assigned regions/areas.

Oversight of home health operations across the national footprint, providing leadership and mentoring to site managers for the purpose of maintaining profitability while providing superior quality client care.

Reviews overall operations, clinical processes, business development opportunities, and possible adverse trends/concerns while promoting service excellence.

Communicates all risk management, corporate compliance, and regulatory issues affecting the segment.

Reviews periodic reports, claims alerts and productivity analyses to proactively plan for operational adjustments based on trends.

Looks for negative trends and develops actions needed to address variances.

Supervises and provides timely evaluation to direct reports.

Oversees the current budget, and develops the budget forecast for each location for the upcoming period year.

Reviews annual employee satisfaction results for locations with the appropriate site manager. Assists with the development of action plans to address employee engagement and satisfaction.

Ensures that compliance with legal and regulatory standards is fully met.

Collaborates with the functional areas team (Sales and Marketing, Human Resources, Finance, etc.) to drive operational excellence and growth.

QUALIFICATIONS:
Bachelor's Degree required, Master’s Degree preferred

Significant Medicare home health experience required

A minimum of 5 years of experience in direct financial and employee management of multi-site home health locations

Must have a proven track record of scaling and growing a business

Strong business acumen

Strong character with high integrity and a commitment to compliance.

Possesses a strong entrepreneurial spirit

Strong leadership and mentoring skills

Excellent communications skills, both verbal and written

P&L responsibility, as well as, proven financial management ability and budget process experience

Proven census growth achievement

Ability to foster a collaborative and cooperative work environment, with strong conflict resolution and mediation skills

Must have the ability to communicate clearly and effectively and be organized in all aspects of job duties.

Demonstrates effective time management skills.

Must have the capacity for travel, including overnight travel.

Knowledge of Federal and State regulations as they apply to products & services utilized.

Must function independently, have flexibility, personal integrity and the ability to work effectively with senior management.