**TO BE CONSIDERED, ALL CANDIDATES MUST TAKE AND PASS THE EXAM # 8048 - BE REACHABLE ON THE CIVIL SERVICE LIST ONCE IT’S ESTABLISHED
**OR MUST BE ALREADY PERMANENT IN THE SPECIAL CONSULTANT (MENTAL HEALTH STANDARDS AND SERVICES) TITLE. CANDIDATES WHO FAIL TO COMPLY WILL NOT BE CONSIDERED FOR EMPLOYMENT.
FOR MORE INFORMATION ON THE EXAM AND APPLICATION PROCESS, PLEASE VISIT THE NEW YORK CITY DEPARTMENT OF CITYWIDE ADMINISTRATIVE SERVICES WEBSITE. ***
New York City Department of Health and Mental Hygiene, Division of Mental Hygiene is seeking sixteen (16) fulltime HEAT Coordinators for the Co-Response Unit, a transformative collaboration between DOHMH and the New York City Police Department (NYPD) at the intersection of health and public safety
Co-Response employ law enforcement, clinical and non-clinical professionals to engage and support individuals with mental health issues, substance use, co-occurring disorders and health issues who can benefit from short-term engagement, support and linkage to services in the promotion of better health and criminal justice outcomes.
The ideal candidate will be:
- Passionate about social justice & health equity
- Committed to building a diverse and inclusive culture with law enforcement, city agencies and other social service partners
Health Engagement and Assessment Team (HEAT) Coordinators have the primary responsibility of working on Health Engagement and Assessment Teams (HEAT) engaging and supporting people in the community referred by the NYPD, FDNY, Parks Department, etc. with issues/needs better served by a health service approach rather than public safety response.
HEAT will be operational 16 hours a day, 7 days a week – including holidays. HEAT Coordinators will be assigned one of 2 shifts (7AM-3PM or 3PM-11PM), providing coverage to other shifts as need. Coordinators will:
- Conduct community based outreach alongside a Wellness Advocate or health professional.
- As needed, be available to staff the operations of the Co-Response Team community response with law enforcement.
- Conduct client needs assessment.
- Link clients to appropriate supports/services.
- Work collaboratively with all members of the CRT Unit.
- Engage service providers and other client supports as needed.
- Conduct outreach for all referrals, including face to face and phone.
- phone and face to case outreach.
- Document all contacts with and on behalf of clients, and coordinate with other collateral players, as needed.
- Liaise with NYPD/FDNY partners.
- Enter, track and update data in program database(s) in a timely and efficient manner.
- Participate in all program-related and supervisory meetings.
- Other responsibilities as assigned by management.
Minimum Qual Requirements
A baccalaureate degree from an accredited college or university, and either:
1. A Master's degree in Social Work from an accredited college or university in the school of social work, or 60 graduate semester credits from an accredited university in social work, psychology, health, rehabilitation, public health, psychiatric nursing or special education; plus one year of full-time, satisfactory experience providing direct care in a social, psychiatric, health, mental retardation/developmental disabilities or substance abuse/chemical dependency/alcoholism agency or in the administration of a
program providing direct care as described above, or as a consultant on program planning or evaluation for such services; or
2. A Master's degree of at least 30 graduate semester credits from an accredited university in psychology, sociology, anthropology, public health, special education,
psychiatric nursing, counseling, human services, health, rehabilitation, public administration, or business administration; plus two years of experience as described in "1" above; or
3. A satisfactory combination of education and/or experience. Candidates without either a Master's degree as described in "1" or "2" above or at least 60 graduate semester credits in the areas listed in "1" above, must have at least:
a) a baccalaureate degree from an accredited college or university and one year of actual experience as described in "1" above; plus
b) a satisfactory combination of:
(i) graduate semester credits in the areas listed in "1" and "2" above; and/or (ii) additional experience as described in "1" above, to equal 60 graduate semester credits or 2 years of experience. Graduate semester credits from an accredited university may be substituted for the experience in qualification "3 b)" only, on the basis of 30 graduate semester credits for each year of experience. Experience may be substituted for graduate semester credits in qualification "3 b)" only, on the basis of one year of experience for each 30 graduate semester credits.
For assignment to Assignment Level II, in addition to meeting the above qualification requirements, all candidates must have one additional year of experience as described in "1" above.
1) Must have a valid driver’s license:
This position requires the use of DOHMH vehicle, as needed, to conduct program duties and responsibilities.
2) All staff traveling in NYPD patrol vehicles (non-DOHMH) are required to wear bullet resistant vests.
- Licensed professional in the areas of social service, health and human services, or other appropriate field
- 2 years direct service experience working with highly vulnerable populations, particularly the
homeless, and people with health, mental health, substance abuse issues as well as families
- Experience working with individuals in crisis
- Experience working with law enforcement and/or other criminal justice entities
- Demonstrated knowledge and experience with evidence-based interventions, including engagement and rapport building with hard to reach clients, harm reduction and motivational interviewing strategies, non-violent crisis intervention techniques
- Ability to respond quickly and effectively to crisis situations
- Ability to work independently and as part of a team and exercises mature and professional judgment
- Strong communication and conflict resolution skills
- Knowledge of community-based treatment systems in NYC
- Proficient in Microsoft Worksuite
- Flexible, adaptable and have the capability to work in a fast paced, professional environment.
**IMPORTANT NOTE TO ALL CANDIDATES:
If you are called for an interview you will be required to bring to your interview copies of original documentation, such as:
- A document that establishes identity for employment eligibility, such as: A Valid U.S. Passport, Permanent Resident Card/Green Card, or Driver’s license.
- Proof of Education according to the education requirements of the civil service title.
- Current Resume
- Proof of Address/NYC Residency dated within the last 60 days, such as: Recent Utility Bill (i.e. Telephone, Cable, Mobile Phone)
Additional documentation may be required to evaluate your qualification as outlined in this posting’s “Minimum Qualification Requirements” section. Examples of additional documentation may be, but not limited to: college transcript, experience verification or professional trade licenses.
If after your interview you are the selected candidate you will be contacted to schedule an on-boarding appointment. By the time of this appointment you will be asked to produce the originals of the above documents along with your original Social Security card.
The federal government provides student loan forgiveness through its Public Service Loan Forgiveness Program (PSLF) to all qualifying public service employees. Working with the DOHMH qualifies you as a public service employee and you may be able to take advantage of this program while working full-time and meeting the program’s other requirements.
Please visit the Public Service Loan Forgiveness Program site to view the eligibility requirements:
Apply online with a cover letter to https://a127-jobs.nyc.gov/. In the Job ID search bar, enter: job ID number # 382056.
We appreciate the interest and thank all applicants who apply, but only those candidates under consideration will be contacted.
The NYC Health Department is committed to recruiting and retaining a diverse and culturally responsive workforce. We strongly encourage people of color, people with disabilities, veterans, women, and lesbian, gay, bisexual, and transgender and gender non-conforming persons to apply.
All applicants will be considered without regard to actual or perceived race, color, national origin, religion, sexual orientation, marital or parental status, disability, sex, gender identity or expression, age, prior record of arrest; or any other basis prohibited by law.
Manhattan – with possibility of rotation between office and boroughs
New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.