Full Job Description
The Area/Branch Manager works directly with the Sr. Operations Manager to facilitate the supervision of multiple accounts with numerous employees. The Area/Branch Manager will operate a cost-effective profitable business while supervising branch personnel and coordinating administrative, operational, and HR functions.
Confers with Account Managers to determine or prioritize routine cleaning, special projects, or other assignments.
Adheres to customer specifications with the budget and labor constraints.
Plans, organizes, and controls supplies, equipment, and personnel necessary to meet client satisfaction and company standards.
Collaborate with Sr. Operations Manager to analyze the results of the work-site operations and takes immediate corrective action when performance deviates from company standards.
Reviews inspections, Quality Control Reports, and work tickets.
Prepare budget estimates and monitor expenses against budget allocations.
Maintaining records and submit reports pertaining to personnel, equipment, supplies, and expenses.
Respond to and resolve after-hours and emergency calls on the phone or in-person when matters require direction or decision.
Attends and participates in company programs, promotes positive morale, and follows company policies, procedures, and programs.
Trains and inspects work in progress and upon completion in the accounts with the assistance from the Account Managers.
Completes and keeps reports of timekeeping, incident reports (injury and property), and maintenance records.
Distribute and collect weekly/biweekly time cards. Ensure the accuracy of data and completion prior to sending it to the payroll department.
Maintains distribution and delivery of supplies and equipment to Account Managers and custodial staff.
Maintains good client relations. Resolves all customer issues in a timely manner.
Minimum of a bachelor’s degree or 10 Year Janitorial Management
Minimum of 5-7 years’ experience in managing a janitorial operation, preferred.
Knowledge of human resource policies and practices, including the development of staffing plans and job descriptions, employee relations, training, safety.
Good written and verbal communication skills.
Ability to proactively establish and maintain effective working relations with employees and other departments.
Technical knowledge of all aspects of janitorial service delivery.
ATALIAN Global Services, Inc. is the US Division of ATALIAN Group, the independent, French, Paris based, facilities services organization. Established in 1944, ATALIAN Group has grown to a $3.7 billion organization with a presence in 33 countries on 4 continents – Europe, North America, Asia, and Africa. ATALIAN provides its services to both public and private clients coming from a variety of business sectors.
We offer industry competitive wages that are among the best in the industry. Comprehensive training is offered to all employees, with additional education offered to those interested in greater opportunities. ATALIAN Global Services is a Drug-Free Workplace as well as an Equal Opportunity Employer. Qualified applicants shall be considered for all positions without regard to race, color, sex, religion, national origin, age, disability, veteran status, or any other status protected by federal, state or local law.