- Provides prompt, efficient and friendly customer service by exhibiting caring concern and patience in all customer interactions and treating customers as the most important people in the store.
- Smiles and greets customers in a friendly manner, whether the encounter takes place in the associate’s designated department or elsewhere in the store.
- Genuinely thanks each customer and invites them back.
- Assists customers by: (examples include)
o escorting them to the products they’re looking for
o securing products that are out of reach
o loading or unloading heavy items
o making note of and passing along customer suggestions or requests
o performing other tasks in every way possible to enhance the shopping experience.
- Answers the department telephone promptly when called upon, and provides friendly, helpful service to customers who call.
- Takes customer orders at the deli counter, slices, weighs, dates, wraps, and prices/labels all products.
- Works with co-workers as a team to ensure customer satisfaction and a pleasant work environment.
- Reviews customer orders for the day and processes accordingly.
- Understands and practices proper sanitation procedures and ensures the work area is always clean and neat.
- Reviews the status and appearance of products for freshness, rotating products on display for sale and in reserve areas.
- Monitors temperatures of all hot and cold units for proper holding procedures.
- Ensures proper merchandising of product by understanding schematics, merchandising of advertised items, proper signage procedures, and meeting customer demands.
- Ensures that adequate supply is ready and on hand and follows a production list.
- Prepares, finishes, and replenishes product in the Service Deli and Pre-Pack Department as necessary.
- Checks in product, puts product away, and may review invoices.
- Cleans all department utensils, equipment, merchandising tables and cases, food preparation surfaces, floors, doors, walls and storage areas according to sanitation schedule and standards.
- Removes trash in a timely manner.
- Disassembles and flattens packing boxes and loads disassembled boxes into the baler.
- Ensures all areas of the department are organized.
- Completes all daily record keeping and documentation required by Company, Store Director or Deli Manager.
- Maintains strict adherence to department and company guidelines related to personal hygiene and dress.
. • Adheres to all company policies, procedures, Safety and Sanitation regulations, and individual store guidelines.
. • Reports to work when scheduled and on time.
- Responsible for proper inventory control through pricing, labeling, stocking, dating, and maintaining EOE accuracy.
- Ensures that all food is handled in accordance with local health department regulations.
- Protects associates and customers by removing potential hazards from the sales floor in a timely manner.
Job Type: Full-time
Pay: From $16.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Shift:
- 8 hour shift
- Day shift
- Night shift
People with a criminal record are encouraged to apply
Work Location: In person
