Job Details
Part-timeEstimated: $21,000 - $31,000 a year
Benefits
- Opportunities for advancement
- Health insurance
Qualifications
- First aid
- First Aid Certification
- High school diploma or GED
Full Job Description
The Fitness Equation is looking for a professional, performance-driven Front Desk Associate. The Front Desk Associate is the first face a member, guest, or staff member sees when entering our club. We rely on our Front Desk staff to greet with a smile, welcoming attitude, and an eagerness to attend to members’ needs and provide exceptional service. This role also requires multitasking skills to manage an organized and efficient front desk area.
Responsibilities
Greets members, guests, and staff with enthusiasm and a friendly attitude.
Answer telephones, transfer calls, take messages, and communicate in professional manner.
Scan members in with key card, verify ability to access club, stop those who are unable to access club.
Transfer guests to Membership team and TFE Management for tours and membership presentations.
Work with TFE Management to update member billing information, sell authorized Front Desk POS items, and transfer interviewees, business partners, and other guests to their meeting locations.
Keep members informed of events happening in the club and promotional messages.
Distribute towels, other items that may be provided at Front Desk.
Resolve and mediate member concerns in a calm and controlled manner.
Maintain a clean and organized front desk work area.
Qualifications
H.S. student or completed H.S. diploma/GED
Ability to communicate professionally and provide appropriate and effective problem solving information to members, guests, and staff
Ability to initiate task management and keep control of front desk during slow times and peak times
Interest in and passion for physical fitness
CPR and First Aid qualifications (preferred)
Health club work experience (preferred)
TFE offers competitive compensation, benefits, management training opportunities, and a FREE membership with employment. This is a fast growing organization with opportunity for advancement based on performance. Only those individuals selected for an interview will be contacted.