Manager - Digital (Salesforce Systems Developer)

Lidl US - Arlington, VA2.6

Full-timeEstimated: $96,000 - $130,000 a year
Role Information

Lidl US Job Description

Job Title: Manager - Digital (Salesforce Systems Developer)

Department: Digital

Business Unit: Administration

Reports To: Senior Manager - Digital

Supervisory Role: No

FLSA Status: Exempt

Job Summary

The Manager - Digital (Salesforce Systems Developer) will work closely with IT Managers and Business Analysts to ensure the timely and effective delivery of stakeholder requirements across various business departments. The developer will be responsible for managing all aspects of (SFDC) including complex configuration, customization and implementation of applications and 3rd party integrations. An integral function of this role includes collaborating with internal stakeholders and team members to build solutions in SFDC that support business objectives, strategies, and processes for continuous improvement.

Essential Functions

Design, develop, enhance, debug, and implement software on the platform based on industry best practices
Convert custom classic features and functionality to lightening as well as develop new lightening components in accordance with lightening design system best practices
Support CTI integration tools and customization in Service Cloud solution and identify potential issues to troubleshoot root causes
Proactively troubleshoots problems related to software applications deployed within the cloud and responds to suggestions for improvements and enhancements
Assist in the evaluation and recommendation of application solutions
Coordinate with business stakeholders during the requirements definition process and write supporting technical requirements and design documentation to support request
Independently investigate and resolve complex technical problems with software (i.e. presenting new ideas), and respond to suggestions for improvements and enhancements
Create custom Salesforce triggers and support creation of objects, reports, classic works flows and automated approvals, and lightening process builder and flow capabilities
Communicate and collaborate with other internal and external technical resources and stakeholders regarding status, technical issues and creative solutions
Research and keep current on technologies and communicates trends and future needs from a business perspective
Monitor Help Desk ticketing system and e-mail for incoming tickets and updates to existing tickets
Serve as primary development lead for daily operational tasks and migrate external partner operations to internal development team
Perform all other duties as assigned

Required Knowledge, Skills, Abilities

Extensive experience programming with Apex in Classic Salesforce Visualforce and Salesforce Lightening as well as SOQL and SOSL query syntax
Experience and/or familiarity with Salesforce’s Mulesoft integration and streaming API solutions
Comprehensive understanding of multiple environments, patterns and languages; specifically: XML, HTML, TSQL/USQL, Javascript, JSON, and CSS
Knowledge of the SDLC Lifecycle and Agile Scrum Methodology for Project Management
Integration of with external systems via web services and leveraging API via SOAP and REST
Strong knowledge and understanding of Salesforce application architecture, governor limits, and system limitations
Comfortable and knowledge of automated testing solutions such as Selenium or Jenkins
Experience with code repositories and version control
Apply expertise on multiple complex work assignments which are broad in nature, requiring originality and innovation in determining how to accomplish tasks
Ability to tailor communication to varying levels of internal and external stakeholders
Build stakeholder trust and respect, establish stakeholder relationships, and develop rapport with key resources in the business departments
Ability to translate business needs to technical solutions
Experience transitioning existing operations and procedures managed by external partners to internal team responsibilities.
Excellent analytical skills and problem-solving skills
Strong interpersonal, verbal and written communication skills
Highly self-motivated and works well independently

Required Education, Certifications/ Licenses, Related Experience

BA/BS degree in Information Technology, Computer Science, Information Systems or related field and 3-5 years of relevant experience
In lieu of degree, a total number of 5-7 years of experience in related field
Salesforce Administrator Certification
Salesforce Platform Developer I Certification

Preferred Education, Certifications/ Licenses, Related Experience

Salesforce Platform Developer II Certification
Salesforce Community Cloud Consultant Certification
Salesforce Service Cloud Consultant Certification
Salesforce Certified Integration Architecture Designer

Physical Job Requirements

This position requires the ability to remain in a stationary position (standing and/or seated) more than half the time
The person in this position may need to move about the corporate office(s) less than half the time
The person in this position must be able to maneuver (lift, move, carry, slide, etc.) less than 15 lbs.
This position requires the ability to spend all the time viewing computer monitors
The person in this position must be able to identify and distinguish between colors half the time

Travel Requirements

This position requires overnight domestic travel less than 25% of the time
This position requires overnight international travel less than 25% of the time
Anticipated travel will be by car, air, and/or train