Vice President-Human Resources

Pinehurst Resort - Pinehurst, NC4.0


This Human Resources executive joins Pinehurst at an incredibly exciting time. With one eye on the past, we are taking aggressive strides forward. As we position Pinehurst for the next decade, we seek a Vice President of Human Resources to align our employees with our vision and increase internal initiatives to communicate core values while fostering employee engagement. As a member of the Executive Committee, the VP/HR will work alongside the President and other senior executives in developing effective HR programs and solutions that enrich the company’s value to employees and ultimately our members and guests.

As the largest golf resort in the United States, Pinehurst Resort & Country Club is a leader in the hospitality industry. Widely known for our history which includes hosting major golf championships since 1901, we are adding dynamic amenities and experiences at an unprecedented pace. Pinehurst’s 1500 employees currently provide service at nine golf courses, three hotels, nine restaurants, an award-winning Spa, private country clubs, a 200-acre lake, and a microbrewery. A fixture on the golf championship calendar, Pinehurst will host the 2019 U.S. Amateur Championship and the 2024 U.S. Open Championship.


A Bachelor's degree with a minimum of ten years of Human Resources experience is required, with five years in HR department leadership; or an equivalent combination of education and experience. Hospitality experience is preferred. Must be organized with the ability to multi-task and effectively manage changing project deadlines. This position requires current working knowledge of employment law, experience with HRIS/HCM systems, and familiarity with Microsoft Office. SHRM Membership and PHR/SPHR and/or SHRM-CP/SHRM-SCP certification is preferred.


Partner with the executive leadership team to develop overall business strategies, align Human Resource initiatives with those strategies, and implement action plans necessary to meet short and long-term business goals. Serve as a business partner and resource to all departments on any matters related to employment.

Direct the Human Resources Department staff responsible for functions including, but not limited to:

Talent Acquisition – recruiting, hiring, and onboarding strategies and action plans; coordination of intern/extern and visa programs, employee housing, and relocation programs; employee records administration; develop and implement required programs and compliance tracking and reporting as an Affirmative Action employer.
Employee Communication and Engagement – Reinforce Pinehurst’s culture through ongoing communication, recognition programs and employee involvement. Plan and organize community involvement events, and employee programs, events and meetings throughout the year.
Benefit Administration – Oversee medical plans, dental, vision, life, disability and voluntary benefits, wellness incentives, COBRA administration, 401(k) savings plan and leaves of absence. Serve as a member of the Investment Committee. Administration of employee amenities/discounts and other employment-related benefits and privileges.
Performance Review and Salary Administration - Develop and administer performance review and compensation programs, bonus/incentive plans, etc. Serve as member of the Compensation Committee.
Training and Development – Develop and deliver management and supervisory training programs, including legally required training; provide coaching and career development opportunities for supervisors, managers, and senior staff. Develop and manage succession plans.
Employee Relations – Provide advice and counsel to the management team regarding all aspects of employment law and practices. Provide assistance in the interpretation of policies and procedures, resolution of employee relations issues, investigations, corrective or disciplinary actions, and employee separations. Manage severance programs as applicable.
Safety/Workers’ Comp – Oversee safety-related programs and training, such as safety committee meetings, DOT requirements, CPR/AED training, etc. Coordinate provider relations and processes for Workers’ Comp, including items such as drug testing, employee medical treatment and compensation, return to work programs and claims reviews.
HR Policies and Legal Compliance Reporting - Prepare and submit annual government reports as required. Conduct and/or review annual audits and conduct periodic review of HR materials and processes, ensuring legal compliance.
HR Systems and Budget - Oversee HR systems development and implementation and provide user training as needed. Review and analyze data. Plan and manage HR Department Budget.
Maintain professional affiliations and appropriate community involvement. Attend appropriate employment law seminars and updates to keep HR and employment law knowledge and certifications current, and stay informed on possible legislation and trends in Human Resources.

Display friendliness and helpfulness at all times, to members, guests, visitors, business partners and fellow employees. Adhere to all company and department policies and procedures. Observe all safety and security procedures. Use equipment and material properly and report potentially unsafe conditions. Perform other duties as assigned. Pinehurst, LLC reserves the right to transfer any employee from his/her current job assignment or location to another job assignment or location as needed, either on a temporary or regular basis.


This position supervises a current staff of eight, including two HR Managers, Safety & HR Manager, Benefits Manager, Employment Manager, Employment Coordinator, HR Coordinator and HR/Benefits Assistant.


Read, analyze and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Write reports, business correspondence, and HR procedure manuals. Communicate tactfully and effectively present verbal and written information and respond to HR-related questions. Effectively conduct training sessions and presentations.


Calculate figures and amounts such as compensation, bonuses, commissions, proportions, percentages, etc. Apply concepts of basic mathematics and algebra.


Solve problems and deal with a variety of variables in complex situations where only limited standardization exists. Must be knowledgeable of and have the ability to identify and utilize various resources, including subject matter or legal experts in the field of HR.


While performing the duties of this job, the employee is regularly required to sit, walk, talk and hear. Occasionally required to stand and use hands to finger, handle, or feel. Occasionally lift and/or move up to 15 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.


The office environment can range from fairly quiet to hectic and noisy, with occasional duties taking place outdoors or in other areas of the Resort/Clubs.