Director - Loyalty Solutions Consultant

Epsilon - Irving, TX

The Director, Technology Solutions Consultant Architect provides problem solving, analysis, and technical support for our client and the internal development team. This role is technical in nature, but actual coding isn't part of the responsibilities. This person should know how to dig into code, see how things are working, and from there put a white paper/document around the solutions that's being built for the client; development is done in Oracle and Java. The Director, Technology Solutions Consultant should be able to see gaps in the solution and make recommendations on how to fill the gap and create a solution to solve the problem. This position will work closely with the client team to quickly and easily document and transition solution overviews, high level plans, and sizing to release/wave specific implementation teams. Troubleshoots problems and contacts other technical groups for consultation as required. Verifies and documents system defects. Then concurrently, be comfortable taking input from the technical leadership team and make it easily understandable from the client perspective.

The ideal candidate will utilize analytical and project management skills to proactively identify gaps between internal plans and external expectations and effectively communicate with team members and customers. The candidate will also be responsible for doing impact assessments as it relates to current platform functionality and future proposed solutions.

Demonstrate expert proficiency using appropriate tools, platforms, and languages. While also enhancing supervisory skills, shows initiative and takes responsibility for decisions that impact project and team goals.

Background/Skills Required
This position requires an individual who can work well under pressure, multi-task, and participate and communicate well with a team. Attention to detail, strong listening skills, and good verbal and written communications are required in addition to:
  • Should be able to interface directly with the client teams and internal teams.
  • Good understanding of design and architecture around an enterprise multi- tier application customer facing.
  • Oracle database design understanding and basic level proficiency in SQL is required. Java is strongly desired
  • Strong documentation skills
  • Familiarity working with Technical Design Documents and Functional Design Documents. Must be able to demonstrate ability to provide thorough documentation skills. Should be able to articulate concepts into document for technical and non-technical facing audiences.
  • Bachelor's Degree in technical/marketing concentration or related discipline or equivalent experience is required.
  • 7-10 years of relevant professional experience
  • Experience with AWS stack is strongly preferredConditions of Employment
All job offers are contingent upon successful completion of certain background checks which unless prohibited by applicable law may include criminal history checks, employment verification, education verification, drug screens, credit checks, DMV checks (for driving positions only) and fingerprinting.

Great People, Deserve Great Benefits
We know that we have some of the brightest and most talented associates in the world, and we believe in rewarding them accordingly. If you work here, expect competitive pay, comprehensive health coverage, and endless opportunities to advance your career.

About Us
Epsilon® is an all-encompassing global marketing innovator. We provide unrivaled data intelligence and customer insights, world-class technology including loyalty, email and CRM platforms and data-driven creative, activation and execution. Epsilon's digital media arm, Conversant, is a leader in personalized digital advertising and insights through its proprietary technology and trove of consumer marketing data, delivering digital marketing with unprecedented scale, accuracy and reach through personalized media programs. Together, we bring personalized marketing to consumers across offline and online channels, at moments of interest that help drive business growth for brands. Epsilon employs over 8,000 associates in 70 offices worldwide. For more information, visit and follow us on Twitter @EpsilonMktg.

Epsilon provides equal employment opportunities without regard to race, color, religion, gender, age, national origin, disability, sexual orientation, gender identity, veteran status or any other characteristic protected by law.

Epsilon is an Equal Opportunity Employer. Epsilon participates in E-Verify.

Epsilon will provide accommodations to applicants needing accommodations to complete the application process.

Any applicant offered employment will be required to establish that they are legally authorized to work in the United States for Epsilon.

Epsilon will consider for employment qualified applicants with criminal and credit histories in a manner consistent with the requirements of all applicable laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.

For San Francisco Bay Area:
Epsilon will consider for employment-qualified applicants with criminal histories in a manner consistent with the requirements of San Francisco Police Code Sections 4901 - 4919, commonly referred to as the San Francisco Fair Chance Ordinance