Cardio Pulmonary Office Coordinator

Carolinas HealthCare System - Morganton - Morganton, NC3.9

30+ days ago
High School Diplioma or Equivalent
  • BLS through American Heart Association
  • Medical Terminology training/experience
  • JOB SUMMARY: The Cardio Pulmonary Office Coordinator performs clerical and receptionist duties for Respiratory Therapy, Cardiac and Pulmonary Rehabilitation. Obtains demographic and medical insurance information from patients/representatives. Creates Medical Records and ensures proper patient identity. Reviews work for overall quality and accuracy. Explains hospital regulations and policies to patients and visitors as required. Responsible for registering patients and entering pertinent financial data into the hospital charge system. Verifies Physician orders and precertification in Canopy. Obtains signature on required documents to protect hospital's interest and comply with policies and/or regulations. Calculates and determines patient payment amounts and seeks payment from patient during interview process. Assists patient in obtaining language interpretation services as needed and appropriate. Assists with the Charge Master Reconciliation and charge posting/credit in different programs. Works with clinical departments for timely registration/pre-registration, communicating any needs. Demonstrates the highest level of customer service and teamwork at all times. Strives to serve the patient and meet their needs. Provides feedback to management team in a timely manner. Models CHS BR standards of behavior at all times. Performs and assists Director with other related duties as required.

    QUALIFICATIONS:

    Education: High School Graduate or equivalent. Associate Degree preferred.

    Experience: Medical Terminology; experience in hospital or related setting. Experience in Coding with ICD. Experience with Insurance Billing. Typing at a corrected rate of 35 wpm.

    Other: Ability to type accurately using a computer; ability to enter computer data appropriately, scan, fax, and operate software applications such as Epic Encompass, Radnet, RQI, Hot Key, Power Chart, Blue E, Carolinas Payers Link, Staff Ware, Scheduling.com, with the ability to follow oral and written communication. Must be congenial and courteous during all interactions with others. BLS certification issued by the American Heart Association (AHA) is required.

    ESSENTIAL FUNCTIONS:

    Obtains demographic and medical insurance information from patients/representative and pre-registers into system.
    Creates Medical Records and ensures proper patient identity.
    Registers patients and enters pertinent financial data into hospital charge system.
    Calculates and determines patient payment amounts and seeks payment from patient during interview process.
    Clerical and receptionist duties for Respiratory Therapy, Cardiology, EEG and Pulmonary Rehabilitation Departments.
    Verifies Physician orders and precertification in Canopy.
    Assists with Charge Master Reconciliation and charge posting/credit in different programs.

    TYPICAL PHYSICAL DEMANDS: Requires range of motion within functional limits. Lift (from floor to shoulder height) and carry 5 pounds. Functional vision and hearing. Manual dexterity, eye-hand manipulation. Frequent sitting, walking. Occasional standing.