The Business Analyst will work as a translator between the Business units and the Technology team;
conducts requirements gathering meetings, JAD sessions, and root cause analysis, documents business requirements, use cases; coordinate test activities, and release management.
What you’ll do:
Elicit and document business requirements throughout workflow design and configuration activities.
Work collaboratively with team members to define current/future state process flows and create supporting documentation.
Provide functional product knowledge related to the various client requirements
Review, analyze, and evaluate business systems and user needs
Participate in all phases of the SDLC to ensure implementation of system requirements
Collaborate with IT team to determine feasible solutions to meet requirements
Support effective change management and issue resolution.
Conduct root cause analysis and risk/issue identification.
Deliver the following artifacts as needed: Business requirements document, functional requirements, use cases, wire frames, report mockups, dashboards and process workflow design.
Develop and maintain a thorough understanding of business needs from both technical and business perspectives
Assist testing team to ensure requirements are easily understood and to identify comprehensive testing scenarios
What you’ll bring:
Thorough knowledge of Managed Care industry and HealthRules Payer functionality.
Excellent process development, troubleshooting and problem-solving skills.
Superb organizational skills, and the ability to prioritize and manage multiple priorities.
Strong collaborative, proactive, and positive working style with a customer service focus.
A detailed understanding of the principles and application of system design, reengineering, project management, quality improvement, outcomes measurement, and statistical analysis.
Excellent verbal, written, presentation, and group facilitation skills, with the ability to convey complex/technical information in a manner that others can understand.
Flexibility to work remotely and/or travel to client locations as needed with the ability to meet multiple deadlines and handle interruptions to on-going work activities.
You’ll Be Successful If
You are comfortable with an all hands-on deck mentality, love solving problems and can thrive in a fast paced culture.
You are a team player but also can contribute individually to get things done fast and while using limited resources
You are adaptable and can work successfully in a constantly changing environment