We are seeking a skilled and energetic Salon Receptionist to join our dynamic team. As the first point of contact for clients, the ideal candidate will provide exceptional customer service, maintain a positive and welcoming atmosphere, and contribute to the overall success of the salon.
Responsibilities:
- Greet clients and manage their appointments, ensuring a smooth and efficient experience.
- Answer phone calls, respond to emails, and handle walk-in clients in a timely and professional manner.
- Utilize POS systems to manage inventory, track sales, and maintain accurate records.
- Process transactions, handle cash and credit card payments, and provide change as needed.
- Maintain the salon's appearance by keeping the reception area clean, organized, and well-stocked.
- Assist stylists and technicians as needed, ensuring that all clients receive the best possible service.
- Stay current with the latest trends and products in the beauty industry, making recommendations to clients as appropriate.
- Manage and maintain a high level of stock, including inventory management and ordering.
- Utilize sales skills to promote products and services to clients.
- Possess excellent communication skills, including phone etiquette and multilingual abilities.
- Demonstrate a strong understanding of retail math and provide accurate change and calculations.
- Participate in continuous learning and professional development, staying up-to-date with the latest salon technology and sales techniques.
Requirements:
- Prior experience as a salon receptionist or in a related field.
- Proven sales skills, with a strong ability to promote products and services to clients.
- Excellent customer service skills, with a focus on providing a positive and welcoming experience.
- Strong organizational skills, with the ability to manage multiple tasks simultaneously.
- Proficiency in POS systems and retail math.
- Fluency in multiple languages, including Russian and English
- Ability to work in a fast-paced environment and maintain a positive attitude.
- Familiarity with salon technology and sales techniques.
- Ability to lift up to 25 pounds and stand for long periods of time.
Job Types: Full-time, Part-time
Pay: $16.00 - $18.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Shift:
- 10 hour shift
- Evening shift
- Morning shift
Ability to Commute:
- Brooklyn, NY 11223 (Required)
Ability to Relocate:
- Brooklyn, NY 11223: Relocate before starting work (Required)
Work Location: In person
