Senior Director of Finance and Operations, IHO

New York City Department of Education . - New York, NY

Full-time | Contract
This title is in a civil service competitive class that is subject to examination. Position is only open to applicants with permanent NYC civil service status as Administrative Education Analyst or candidates who are permanent in an equivalent title that is eligible for transfer under 6.1.9 to Administrative Education Analyst or candidates who have taken the most recent Administrative Education Analyst civil service examination.

Position Summary: In alignment with the Mayor’s Equity and Excellence agenda, the Division of School Planning and Development oversees a broad range of DOE offices and functional areas including the Office of Space Management, the Office of District Planning, the Office of School Design and Charter Partnerships, the Office of Nonpublic Schools, the Impartial Hearing Office, and the Educational Construction Fund. The Division also coordinates interagency work with the School Construction Authority and Educational Construction Fund, manages relationships and operational interactions with public charter schools and non-public schools, and administers the impartial hearing process for parents seeking relief pursuant to IDEA.

The Senior Director of Finance and Operations within the Impartial Hearing Office (IHO) will oversee financial operations and provide management reporting to ensure that the office meets or exceeds its financial targets and utilizes its resources in the most effective manner possible.The Senior Director of Finance and Operations will be a strategic thought partner and play a critical role in partnering with senior leadership in policy decision-making as the organization continues to enhance its ability to provide quality support to schools. Performs related work.

Reports to: Chief Administrator

Direct Reports: Director of Technology and Information Systems, Senior Systems Administrator, Accounting Associate, Consultants

Key Relationships: Division of Contracts and Purchasing, Division of Financial Planning and Management, Division of Financial Operations (DFO), Division of Human Capital, Division of School Planning and Development leadership and other stakeholders.



Oversees and leads annual budgeting and planning process; administers and reviews all financial plans and budgets; monitors progress and changes and keeps senior leadership team abreast of the organization’s financial status.
Conceptualizes, builds, directs and administers financial models to address business questions and needs; aligns budgets and forecasts with organizational goals.
Exercises primary responsibility over the accounting, reporting, budgeting, and monitoring of all financial matters, including all funding activities.
Advises and assists management officials on complex fiscal matters, budget considerations, transfer of funds, and other fiscal matters.
Develops and implements fiscal policies and procedures, analyzing the financial position of the organization, and managing day-to-day accounting functions, including general ledger, accounts payable/receivable, payroll/benefits, and bank reconciliations.
Works with Senior Leadership and teams to use and manage resources effectively in keeping with Division and Chancellor Initiatives.
Manages and continually refines the organization’s financial system to ensure maximum productivity and scaffold organizational growth.
Provides overall financial oversight and monitoring for all programs within the office
Analyzes confidential and sensitive data.
Serves as main point of contact for the Division of Budget Operations Review (DBOR) and CFO’s office inquiries.


Oversees functions of office titles and ensures regulatory oversight and legal compliance.
Leverages knowledge of cross-functional activities to drive organizational efficiency.
Ensures the quality, accuracy and timeliness of business unit Operating Plan, forecasts, monthly reports, and other plans as applicable.
Provides broad analytical and operational perspective based on sound analysis and projections, to help inform and improve objectives.
Ensures that Senior Leadership understands operational implications of budget decisions and financial results to help make informed decisions.
Strengthens department-wide data collection, sharing, and usage in activities evaluation.
Prepares and presents business results, financial projections, and analyses to Senior Leadership as needed.
Develops and implements a system for regular tracking and reporting on progress regarding business operations, including staffing, spending, and procurement activity.
Utilizes various DOE systems (e.g., Galaxy, EIS, APRL, Applicant Gateway) to research and analyze the possible cause of errors and works to resolve the issue and facilitate the appropriate personnel transaction.
Serves as a resource for HR matters in regard to Galaxy/NYCAPS/APRL transactions and information.
Serves as main point of contact for DHR inquiries.
Tracks the status of all office personnel and reports regularly.
Monitors the employment and usage of civil service titles, budget, and allocations for adherence to DOE.
Determines whether union or managerial/confidential designations are appropriate for newly created positions.
Ensures office initiatives and operations are supported with effective and efficient procurements, and contracts.
Oversees all office RFP developments
Supervises all procurement activity to improve efficiency and reduce liability, i.e. timely payments to all hearing officers, e-Scribers, etc…
Ensures efficient use and implementation of technology systems
Directs and oversees the development of policies related to and use of technology systems
Ensures the collection, process, transmittal, storage and dissemination of classified or sensitive information
Oversee multiple technology projects for various web-based systems
Oversee and support any system redesigns of the Impartial Hearing System

Human Resources

Collaborates with division leadership and management to understand and anticipate hiring strategy and needs.
Creates and finalizes job descriptions with division leadership and management.
Makes recommendations on civil service titles and levels/grades
Provides appropriate decision-making input to proposed employee salary changes.
Acts as the hiring manager for staffing needs and liaise with the Division of Human Capital (DHC to ensure posting of jobs.
Conducts resume reviews and makes recommendations.
Manages system transactions related to staffing and Human Resources.
Manages onboarding of all staff members.

Qualification Requirements:

A master's degree from an accredited college in economics, finance, accounting, business or public administration, human resources management, management science, operations research, organizational behavior, industrial psychology, statistics, personnel administration, labor relations, psychology, sociology, human resources development, political science, urban studies, or a closely related field, or a Juris Doctor degree from an accredited law school and two years of satisfactory full-time professional experience, for educational program(s) and/or institution(s) in one or a combination of the following: working with the budget of a large public or private concern in budget administration, accounting economic or financial administration, fiscal or economic research; management or methods analysis, operations research, organizational research or program evaluation; educational, personnel or public administration, recruitment, position classification, personnel relations, labor relations, employee benefits, staff development, employment program planning/administration, labor market research, economic planning, fiscal management, or a related area, 18 months of this experience must have been in an executive, managerial, administrative, consultative or supervisory capacity. Supervision must have included supervising staff performing professional work in the areas described above; or
A baccalaureate degree from an accredited college and four years of satisfactory full-time professional experience as described in "1" above, including the 18 months of executive, managerial, administrative, consultative or supervisory experience described in "1" above; or
Education and/or experience equivalent to “1”, or “2” above. Graduate education in areas other than those mentioned above, may be substituted for the professional experience, but not for the 18 months of managerial experience described in “1” above, at the rate of 15 graduate semester credits from an accredited college or university for 6 months up to a maximum of 1 year of professional experience. However, all candidates must possess a baccalaureate degree from an accredited college and 18 months executive, managerial, administrative, consultative or supervisory experience, as described in “1” above.


Experience building and implementing processes and systems.
Experience as an analytical, process-oriented thinker and problem-solver; ability to navigate obstacles.
Experience managing the administration, development, and implementation of a product or program.
Strong strategic thinking, project management skills, attention to detail, and ability to proactively identify key issues and risks.
Ability to work independently, adapt quickly to changing priorities, and assume responsibility as the lead when necessary.
Experience or working knowledge of the public sector and/or interest in public education.
Strong customer service skills and orientation.
Prior experience working in a fast-paced, complex working environment.
Strong influencing, credibility, and interpersonal skills.
Strong written and oral communication skills.
Proficient with Microsoft Applications, e.g., Outlook, Word, and Excel
Internal candidates preferred.

Salary: $107,203+

(Internal candidates who are selected for this position and who currently hold comparable or less senior positions within the DOE will not make less than their current salary.)

Please include a resume and cover letter with your application.

Applications will be accepted through September 17, 2019 until 3:00 p.m.

NOTE: The filling of all positions is subject to budget availability and/or grant funding.


It is the policy of the Department of Education of the City of New York to provide educational and employment opportunities without regard to race, color, religion, creed, ethnicity, national origin, alienage, citizenship status, age, marital status, partnership status, disability, sexual orientation, gender (sex), military status, prior record of arrest or conviction (except as permitted by law), predisposing genetic characteristics, or status as a victim of domestic violence, sexual offenses and stalking, and to maintain an environment free of harassment on any of the above-noted grounds, including sexual harassment or retaliation. Inquiries regarding compliance with this equal opportunity policy may be directed to: Office of Equal Opportunity, 65 Court Street, Room 1102, Brooklyn, New York 11201, or visit the OEO website at

Required Skills

Required Experience