Customer Service Representative

MedPro Disposal - Naperville, IL (30+ days ago)


Our team located in Naperville, IL pride themselves in the ability to cut costs for our customers while still providing excellent high-quality service. We are looking for a highly-motivated individual on our Customer Advocate team. If you want to be part of a fun, fast-paced, inside sales team, who is successfully striving to reach new heights, we want to talk to you!

Join the MedPro Team and Enjoy:
  • Room for Professional Growth
  • Excellent work hours (M-F 8:00AM - 5:00PM)
  • Healthcare Coverage
  • Business Casual Work Environment
  • Vacation time
  • Pay Range between $14 - $16.50 per hour
Responsibilities:
  • Help clients transition and begin service with MedPro
  • Manage the accounts of our existing client base to uncover opportunities to deepen the relationship through advising existing clients on the benefits of additional products and services
  • Provide knowledgeable information about our products and services
  • Document and update customer records based on interactions via phone and email
  • Develop and maintain a knowledge base of our evolving products and services
  • Handle customer inquiries in a timely manner
  • Thrive in a fast past, exciting environment
Requirements:
  • Strong communication skills
  • Positive and professional demeanor
  • Ability to build rapport with clients
  • Strong account management skills
  • Account Resolution skills