pureIntegration is looking for a Business Analyst with Data Analyst experience, you will be responsible for formulating and defining business requirements and process flows based on a complete understanding of applicable business requests. You will work with a cross-functional team that encompasses representation from all divisions to understand current challenges. Devises or modifies procedures to solve complex business requests, limitations, and operating time in the form of desired results. Has in-depth experience, knowledge, and skills in own discipline. Usually determines own work priorities, and acts as a resource for colleagues.
Partner with product owners to identify & document business and system requirements and processes for a new product launch.
Help comply data analysis for the business/product.
Align with Order Management, Tech Ops, and Care implementation stakeholders to ensure product, process and system requirements are aligned with business objectives and customer experience goals
Own business requirements gathering and development for new product deployment
Support reviews of business process, requirements, and test plans to help clarify objectives during system development- Interface with business partners and stakeholders to drive and execute change management- Support system deployment by gathering/documenting/sharing user feedback- Document and communicate business requirements and process flows
Develop operation focused detailed process, features and user stories
Review Business Requirements with Key Stakeholders and Project Managers to ensure that a Project scope and core request is fulfilling what the stakeholders have requested
Prepare status updates and communicate issues to leadership as needed
Includes analysis of business and user needs, documentation of requirements, and support of translation into proper system requirements specifications
Recommends a course of action related to process and system impacts that may negatively affect internal or external customer experience
Based on stakeholder feedback, finalize Business Requirements and update
Help with updating dashboards and providing data analysis.
Process Flows to incorporate changes made to the standard Business Procedures- Supports the testing team and business users in validating that the programs meet the requirements
Consistent exercise of independent judgment and discretion in matters of significance
Other duties and responsibilities as assigned
Location: Philadephia, PA
Bachelor’s Degree or Equivalent
Requires 5-7 years related experience as a Business Analyst
1-3 years of data analysis, data mining, and data visualization.
Understand our Operating Principles; make them the guidelines for how you do your job- Own the customer experience-think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
Know your stuff-be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences- Win as a team making big things happen by working together and being open to new ideas.
Experience with JIRA and Microsoft Office especially PowerPoint, MS Project, and Visio.
Experience with Tableau.
Are you self-motivated, collaborative, and client-focused? Are you looking for a challenging and rewarding career? Then pureIntegration would love to hear from you! Your career journey starts here!
pureIntegration, a systems integration company headquartered in the DC area, serves clients in the fastest growing industries – communications, media, and entertainment. Our industry-focused offerings and collaborative client approach has resulted in a 97% client satisfaction rating. As a leading service organization, we recognize our most valuable assets are our people, both as individuals and how they come together as a whole. As such, we encourage our team members to become fearless in exploring ideas and opportunities to act on them.
pureIntegration is an Equal Opportunity Employer (EOE), qualified applicants are considered for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, or veteran status.