Senior IT Project Manager - HR Technology

New York Life Insurance Co - New York, NY3.7

30+ days agoFull-time
New York Life Insurance Company is the largest mutual life insurance company in the United States. Founded in 1845 and headquartered in New York City, New York Life reported 2017 operating earnings of $2.06 billion. Total assets under management at year end 2017, with affiliates, totaled $586 billion.

New York Life holds the highest possible financial strength ratings currently awarded to any life insurer from all four of the major ratings agencies: A.M. Best, A++; Fitch AAA; Moody’s Aaa; Standard & Poor’s AA+ (Source: Individual independent rating agency commentary as of 8/1/17).

Financial strength, integrity and humanity—the values upon which New York Life was founded—have guided the company’s decisions and actions for over 170 years.

General Profile

Recognized as an expert within the company
Anticipates internal and external business challenges and/or regulatory issues; recommends process, product or service improvements
Solves unique and complex problems; requires conceptual and innovative thinking to develop solutions
Adapts function/business strategy plans and policies to address service and/or operational challenges
May play key role in projects, processes or vendor management

Functional Responsibilities

Responsible for driving business outcomes; medium and large scale, complex projects involving multiple internal and external stakeholders and matrix partners.
Manage 2-3 large scale, complex, cross technology application projects.
Manage and communicate a clear vision of the project’s objectives, and motivate the project team to achieve them; create a project environment that enables peak performance by team members.
Rigorously manage scope to ensure commitments are achieved within agreed on time, cost and quality parameters. Proposes recommendations and process change through defined change management procedures.
Manage project risks and mitigation or contingency plans. Identify program impediments and address them with appropriate urgency and escalation. Lead cross-functional meetings and foster teamwork; drive escalation and resolution of issues.
Develop and continuously validate financial forecasts; provide ongoing reconciliation of resources and other project expenditures.
Monitors project progress to ensure accordance with goals, schedules and budget.
Lead diverse teams of multiple skill sets to deliver integrated solutions that achieve measurable business results. Provide expectations of delivery and requirements, yielding consistent results.
Manages and oversees the full system development process, and turnover to production, across internal and external teams. Leads project team to deliver business and technical objectives on-time and within budget.
Partners with the business relationship manager and portfolio manager to optimize the delivery.
Act as gate keeper to ensure that all project and gating milestone / deliverables meet with defined standards.
Follows approved TDLC and project management methodology (Agile & Waterfall), ensuring that all required steps are followed, all required deliverables are produced, and all approvals are obtained.
Accountable for directing work effort of IT staff assigned to project.
Creates and maintains the MS Project schedule and Budget Plans. Utilizes the schedule and budget to communicate and manage work efforts.
Manage relationship with project stakeholders, including internal and external clients, keeping stakeholders informed of progress and issues in order to manage expectations on all project requirements and deliverables. Orchestrates and prepares stakeholder status meetings (e.g. steering committee, program budget review, weekly status).
Coordinates and reports on project progress and accomplishments.
Provides technical and analytical support and guidance to project team members. Assists in developing vendor statements of work, deliverables and SLAs.
Coordinate, lead and/or participate in technology engineering efforts and meetings to determine optimal approach, design, risk mitigation, defect resolution, etc.
Provide steady leadership in the face of uncertainty, change, and aggressive deadlines in support of dynamic business model.
Serve as advisor, including maintaining a collaborative working relationship with leadership/stakeholders and provide expert guidance in the understanding and deployment of PMO CoE methodology and standard practices.

Required Skills

10+ years of project management experience within Financial Services industry.
10+ years of experience directing large scale, strategic, complex projects that span multiple IT & business functional domains.
5+ years of experience managing agile projects of moderate to significant complexity.
Experience managing full life-cycle HR ERP implementations (such as SAP), cloud implementations (such as SuccessFactors) and new payroll implementations is required.
Highly strategic thinker with an ability to think well beyond tactical aspects of projects and provide innovative solutions to project impediments.
Leadership competencies, including but not limited to stakeholder management, C level reporting. Strong communication and leadership skills.
Proven track record of successful deliveries.
Ability to manage multiple projects concurrently.
Top flight interpersonal, written and verbal communication skills to bridge / facilitate / report efforts between technical and business teams via meetings, status reports, resource management.
Hands-on experience in developing business case with RoI, TCO, Cost-Benefit and Build-Buy analysis, Estimations.
Strong leadership and team building skills.
Strong analytical, decision-making and problem-solving skills. Accuracy and attention to details are required.
Sound organizational skills to work in a fast-paced environment and manage multiple priorities.
Interprets business challenges, identifies trends and recommends best practices.
Expert in managing variable staffing model and Onsite-Offshore execution method.
Methodical and detail oriented with excellent organizational and time management skills; ensure assigned activities are managed in-line with business priorities.
Highly motivated self-starter demonstrating integrity, initiative and innovation qualities.
Understand the holistic business and technology goals while managing the detailed project execution.
Experience with vendor sourcing cycle (RFI, RFP, Proposal reviews) in partnership with vendor management.
Experience working in matrixed resource model and managing expectations of stakeholders across divisions.
Highly proficient with Excel, PowerPoint, MS Project, CA Clarity PPM (preferred) and SharePoint.
Expertise in Project Management methodologies, tools and techniques.


PMP Certification
CSM Certification
Experience in leading change and managing transitions is highly desirable

Travel Requirement: None

Education: Bachelor’s degree in Computer Science, Information Technology, Engineering or a closely related discipline required



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