Director of Academic Success Center

Minneapolis Community and Technical College - Minneapolis, MN4.1

The Director will provide operational management and oversight of all functions of the new Academic Success Center (ASC) at Minneapolis College.

Construction has just been completed to integrate the college’s existing academic tutoring services, course placement testing, and computer lab into a dedicated facility on the campus in order to support student learning and improve student success, retention, and achievement. The ASC includes an information/welcome station, reception area, lounge space, open computer lab space, tutoring center, testing center, instructor-arranged testing, provide breakout rooms for student/staff/faculty interaction and study, faculty touchdown space, orientation and breakout session space, and developmental/dynamic/flexible classrooms. The facility opened to students fall semester 2018.

The Director will supervise all ASC employees including professional and support staff and a rotation of student workers. The position will manages the ASC budgets. The position will develop and evaluate ASC services offered to students in cooperation with the college's academic and other departments and outside organizations and agencies as well as through ongoing analysis of best practices, student success and retention information. The position will report to the Dean of Academic Foundations within the Academic Affairs division and involve significant discretion over and substantial involvement in developing and implementing the ASC’s role relative to the college's strategic action plan. The Director will serve as the primary liaison for the ASC as well as represent the college at professional association meetings, in public forums, and throughout the community to demonstrate the ASC’s capacity for supporting student learning, success, and heighten awareness of the college.

Minimum Qualifications:
  • Bachelor’s degree and at least two years of supervision or lead experience, or combination of equivalent education and experience sufficient to complete all responsibilities of the position.
  • Evidence of strong oral and written communication skills including strong listening skills sufficient to assess and advise individuals and to facilitate groups.
  • Tutoring, advising, assessment, and/or teaching experience at a post-secondary level.
  • Knowledge of federal and state regulations as they apply to students (ADA, FERPA, etc.).
  • Ability to communicate and work effectively with diverse populations.
  • Demonstrated intercultural experience and competency.
  • Demonstrated commitment to continuous improvement and teamwork in the area of customer service.
  • Strong computer software and internet skills including Microsoft Office Suite.
  • Working knowledge of college readiness assessment and course placement.
  • Organizational skills sufficient to process and maintain data, and to manage multiple and diverse responsibilities.
  • Demonstrated skills in working with individuals with a range of functional abilities and age groups.
  • Ability to work with and motivate individuals and problem solve when serving students.
  • Ability to work with confidential materials including student data and keep them confidential.
  • Self-starter and ability to complete work with minimal direction.
Preferred Qualifications:
  • Master’s degree or higher.
  • Knowledge of MCTC and/or Minnesota State curriculum and the role of assessment.
  • Demonstrated experience in creating and effectively evaluating programs.
  • Working knowledge of Minnesota State Integrated Student Record System (ISRS).
  • Advanced knowledge of assessment tools and techniques, including placement testing.
  • Experience at a community and/or technical college.
Application Procedure: Interested individuals should apply online at on or before the job posting closing date of September 26, 2018 in order to be considered for this position. Please attach a cover letter and electronic resume to your online application. Provide names and contact information of at least three (3) references who can directly address your qualifications for this position. You may also attach transcripts(s) to your online application. Detail your experience in the areas of responsibility and describe how you meet the qualifications on your application. Please note that application materials submitted by any other method cannot be considered.


The State of Minnesota offers an excellent benefits package including health insurance, life insurance, optional dental, short- and long-term disability, paid personal and sick leave, defined benefits and defined contribution (401 (a), retirement plans), tuition waiver for employees and dependents, and optional 457 and 403(b) retirement savings plans.


Salary range for the MnSCU Academic Supervisor 2 classification is between $27.68 - $40.08/hourly; $57,796 - $83,687/annually. Placement within the salary range is determined on the basis of relevant experience and education and in accordance with the 2017 - 2019 Middle Management Association (MMA) labor contract.

Our College:

Minneapolis College is one of the largest and most diverse two-year colleges in Minnesota, serving more than 12,000 students annually in credit and noncredit programs. The college enrolls 58% students of color. As a comprehensive public community and technical college, Minneapolis College offers 114 credentials in 44 liberal arts and career and technical programs. The college has strong ties to corporate and industry partners that help fund student scholarships, provide state-of-the-art training and equipment, and offer internship and employment opportunities to the college's graduates.


For general questions about this posting, please contact Sue, Minneapolis College HR, at 612-659-6320.

The safety of all members of the Minneapolis College campus community is of vital concern. The most recent Annual Compliance and Security Report is available on the college's website at Past copies of the report can be found on the Minneapolis College Public Safety page located at