Full Job Description
Pump up your Career and Grow with a Leader in the Industry…
PumpMan NYC has an exciting opportunity for an Operations Coordinator to join our team in Brooklyn, NY. The Operations Coordinator supervises, coordinates and participates in all service center shop and field service activities. Promotes a positive work environment and continuously strives to improve processes. The incumbent will ensure appropriate delegation so that all orders are fulfilled on time and equipment is maintained, serviced and repaired according to company standards.
Schedules technicians for small to large projects with tactical skills to continuously adjust and adapt scheduling to changing needs.
Continually updates ERP system, invoicing, ordering parts, etc
Coordinate and dispatch service trucks and drivers.
Oversees the timely completion and accuracy of work orders to assure necessary parts are received accurately, timely and in accordance with inventory controls. Account for labor hours.
Interprets job orders, field service requests and estimates worker hour requirements for completion of job assignments.
Recommends measures to improve production methods, equipment performance, and quality of product.
Analyzes and resolves work problems or assists workers in solving work problems.
Responds and resolves to customer problems and inquiries.
Maintains required stock of pumps, parts, fittings, pipe and related material on the service truck.
Performs duties in a professional manner and works well with others or in a team setting.
Establishes and maintains cooperative working relationships with co-workers, outside agencies, and the public.
Observes safe work practices and safety methods; performs other duties as assigned.
Knowledge in pumps, HVAC, or automation background preferred
Proficient in Microsoft Office applications
Ability to effectively present information in one-on-one and small group situations to customers and other employees of the organization.
Must have a valid driver s license.
Candidates must pass background and drug test.
Special projects/assignments as required
Employee Pay and Benefits:
Competitive salary + Benefits including Medical, Dental and Vision,Life, 401K Profit Sharing, Paid Time Off (PTO), Paid Holidays