NEW CUBAN RESTAURANT - FOH Servers, Hosts, Bartenders

Danzon Cubano Eastown LLC. - Grand Rapids, MI (30+ days ago)


Danzon Cubano is the first, full service, authentic Cuban themed restaurant in Grand Rapids, Michigan. Our inspiration is the Cuban culture and the rich history of its people. Cuba is a very unique Country, the Island is rich in culture and history. Most importantly, the cuisine results from the mixture of Spanish, French, Aboriginal, African and Caribbean influences. It is unique in the world kitchen.

Danzon Cubano is looking to fill all FOH positions for its brand new restaurant concept in Grand Rapids Michigan. We are opening the doors to a new type of restaurant, with amazing quality food and signature drinks. We are looking for experienced individuals. We offer competitive pay and the opportunity to grow with the restaurant through bonuses and unique incentives.

______________________________________________________________________________

Restaurant Servers

Our Restaurant looking for competent Restaurant Servers to take orders and deliver them to our guests maintaining and enhancing the quality of our customer service. You will work in close collaboration with colleagues and follow established health and safety standards. The goal is to accelerate our business development by providing customers with a memorable experience.

To succeed in this role, you will need to have a positive attitude and ability work well under pressure with bussers, cooks and other staff. Previous work experience involving customer service in a fast-paced environment is greatly desired.

Server Responsibilities:

  • Check in with management for any menus changes, 86’d items etc.
  • Provide exceptional guest service
  • Be in clean uniform, apron etc
  • Prepare checks that itemize and total meal costs and sales taxes.
  • Help food preparation staff when necessary.
  • Prepare restaurant tables with special attention to sanitation and order
  • Attend to customers upon entrance
  • Present restaurant menus and help customers select food/beverages
  • Take/serve orders and answer questions or make recommendations for other products
  • Collaborate with other restaurant servers and kitchen/barstaff
  • Deal with complaints or problems with a positive attitude
  • Issue bills and accept payment
  • Promote dedication from customers; Engage with customers in a friendly manner.

Server Requirements:

  • Experience providing excellent customer service in a fast-paced environment.
  • A positive attitude and ability work well under pressure with bussers, cooks and other staff.
  • Able to perform high-quality work while unsupervised.
  • Able to handle money accurately and operate a point-of-sale system.
  • Ability to work in a fast-paced work environment and deliver orders in a timely manner.

______________________________________________________________________________

Host/Hostess

Our Restaurant looking for competent Host / Hostess. You will greet guests as they enter and show them to their table or waiting area. You will also engage with guests to ensure their meal is as good as it should be. To do well in this role you should be comfortable standing for long periods and managing a very busy shift. You will need a very upbeat and friendly personality as you are the first and last impression of Danzon Cubano!

Host Responsibilities:

  • Greeting guests as they enter, and putting them on a waiting list as necessary.
  • Providing guests with menus and answering any initial questions.
  • Seating guests at tables or in waiting areas.
  • Assigning guests to tables they prefer, while keeping table rotation in mind so that servers receive the right number of customers.
  • Engaging with guests to ensure they're happy with food and service.
  • Responding to complaints and helping to resolve them.
  • Answering phone calls, taking reservations and answering questions.
  • A knowledge of the menu - take out orders
  • Helping out with other positions in the restaurant as needed.
  • Providing great customer service.

Hostess Requirements:

  • Ability to provide top notch customer service in a fast-paced environment.
  • A positive attitude and ability work well under pressure with all restaurant staff.
  • Does high-quality work while unsupervised.
  • Able to work in a standing position for long periods of time.
  • Able to safely lift and easily maneuver trays of food when necessary.
  • Willing to follow instructions and ask questions for clarification if needed.
  • Able to handle money accurately and operate a point-of-sale system.
  • Able to work in a busy restaurant environment.
  • Restaurant experience a plus.

______________________________________________________________________________

Bartenders

Our Restaurant looking for professional, high-energy Bartenders with excellent communication skills that can serve and prepare classical cocktails and exciting new beverages to our customers. The Bartender will greet customers, learn about their preferences, answer questions, recommend menu items, and prepare and serve beverages and food. You will also up sell items, create recipes, utilize proper equipment and ingredients, and handle basic cleaning duties.

To succeed as a Bartender, you should have a neat appearance and engaging, friendly personality. You should be efficient, observant, knowledgeable, and personable.

Bartender Responsibilities:

  • Welcoming customers, reading and listening to people to determine beverage preferences, making recommendations, and taking drink orders.
  • Planning drink menus and informing customers about new beverages and specials.
  • Selecting and mixing ingredients, garnishing glasses, and serving beverages to customers.
  • Checking identification to ensure customers are the legal age to purchase alcohol.
  • Taking inventory and ordering supplies to ensure bar and tables are well-stocked.
  • Adhering to all food safety and quality regulations.
  • Handling cash, credit, and debit card transactions, ensuring charges are accurate and returning correct change to patrons, balancing the cash register.
  • Maintaining a clean work and dining area by removing trash, cleaning tables, and washing glasses, utensils, and equipment.
  • Developing new cocktail recipes.

Bartender Requirements:

  • Additional education, training, certificates, or experience may be required.
  • Meets state minimum age to serve alcohol.
  • Availability to work nights, weekends, and holidays.
  • Positive, engaging personality and professional appearance.
  • Basic math and computer skills.
  • Exceptional interpersonal and communication skills.
  • Strong task and time management abilities.
  • Eye for detail and understanding of drink mixing tools and techniques.
  • Ability to stand, walk, bend, etc for extended periods, and lift up to 25 lbs.

______________________________________________________________________________

*ALL APPLICANTS MUST HAVE AT LEAST 1 FULL YEAR OF FULL SERVICE RESTAURANT EXPERIENCE TO BE CONSIDERED*

*NO PHONE CALLS PLEASE

FOH Applicants are encouraged to send resume and cover letter to: Nick Berry (GM) or Caleb Steiner (AGM)

Check us out at - www.danzoncubano.com | https://www.facebook.com/DanzonCubano | https://www.instagram.com/danzoncubanogr

Job Types: Full-time, Part-time

Salary: $3.25 to $6.00 /hour

Experience:

  • CURRENT Restaurant: 1 year (Required)

Education:

  • High school (Required)

Location:

  • Grand Rapids, MI 49506 (Preferred)

License:

  • Driver's License (Preferred)

Work authorization:

  • United States (Required)

Shifts:

  • Morning (Required)
  • Mid-Day (Required)
  • Evening (Required)

Required travel:

  • 25 (Preferred)