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We have a great opportunity for you!
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CHI Health at Home Infusion is looking for an Admission Coordinator. The Admissions Coordinator is responsible for the coordination of infusion therapy, enteral therapy and durable medical equipment to infusion patients and customers.
CHI Health at Home Infusion is the provider and employer of choice!
Competitive compensation plus incentive bonus opportunities
Comprehensive health care benefits and wellness program
Tuition reimbursement (based on employee class)
Orders intake from referral sources with a high level of knowledge regarding infusion therapy, enteral therapy and durable medical equipment.
Verification of Government payors and insurance coverage, including but not limited to: Medical policy and payor requirements for IV and RN.
Responsible for negotiation of payment rates with insurance agencies and extensive knowledge of revenue, including but not limited to, government payors and managed care contracts.
Coordinates start of care with referral source, patients and delivery for services.
Performs data entry at a high level of accuracy.
Assembles and completes paperwork in a timely manner as required by payors.
Acts as a resource regarding revenue to branch and reimbursement departments.
Responsible for initial prior authorization as required by governments and insurance payors.
Performs with a high level of knowledge of product lines and customer service standards. Acts as a resource for both internal and external customers. Provides marketing support as directed by the Manager.
Acts as initial contact for client troubleshooting and conflict resolution.
Responsible for providing the Sales Team with referral tracking reports, information regarding customer service issues that require marketing intervention.
Participates in team meetings.
Participates in Performance Improvement (PI) Program Coordination; including assisting with the overall development and implementation of the PI plan, assisting in the identification of goals and related patient outcomes, participation and reporting of activities and outcomes, development and implementation of corrective plans.
All other duties as assigned.
High school diploma or equivalent.
Three years IV/DME customer service experience required.
Typing proficiency and computer skills.
Strong oral and written communication skills.
Medical terminology preferred.
Ability to function well as part of team.
CHI Health at Home Infusion is a company within CHI Health at Home. CHI Health at Home, located just outside of Cincinnati, Ohio, provides services in Arkansas, Indiana, Iowa, Kentucky, Nebraska, Ohio, Pennsylvania, Tennessee, and Washington. With nearly 3,350 associates throughout the organization, CHI Health at Home provides five distinct but coordinated home-based health care services, including Home Care, Hospice, Home Infusion Therapy, Home Respiratory Care and Medical Transportation. CHI Health at Home serves as the home health services division of Catholic Health Initiatives (CHI), a national, faith-based nonprofit health system headquartered in Englewood, Colorado. CHI Health at Home is proud to be accredited by the Accreditation Commission for Health Care.
It will be the policy of CHI Health at Home, in accordance with all applicable laws, to recruit, hire, train, and promote persons in all job titles without regard to race, color, national origin, genetic information, religious beliefs, sex, gender identity, sexual orientation, age, marital status, pregnancy, disability, protected veteran status, or any other protected classifications, activities, or conditions as required by federal, state and local laws. EOE Minorities/Females/Protected Veterans/Individuals with Disabilities.