Records Management Clerk, Child Support Services Division (#2019-4, Closing Date: 03/22/2019)

District of Columbia - Office of the Attorney General - Washington, DC

Full-time
POSITION, GRADE AND SERIES: CS-303-05

SALARY RANGE: $36,153 - $41,189

  • Please note that this position is only budgeted to the CS-303-05. (Step 1 - Step 5). $36,153 - $41,189.
The Office of the Attorney General for the District of Columbia (OAG), Child Support Services Division (CSSD), Policy, Training and Administrative Affairs Section, Records Management Unit is seeking a Records Management Clerk to assist with records management. The Child Support Services Division’s goal is to elevate the well-being and sufficiency of families by delivering first-rate child support services that help parents meet the financial, medical and emotional needs of their children. The CSSD has more than 119,000 files/records that require maintenance, archiving, and destruction in accordance with Federal and OAG/CSSD regulations.

BRIEF DESCRIPTION OF DUTIES: Ensures that customer records are maintained, distributed, stored and/or destroyed in compliance with regulatory requirements. Reviews each record for deficiencies, completeness, consistency and compliance. Organizes and assembles active customer records in proper sequence.

Retrieves customer records requested by OAG staff and consultants; maintains a system that tracks all outgoing and incoming records. Periodically purges/consolidates records. Responds to requests made under the Freedom of Information Act. Informs the Supervisor on deficient and non-compliant records matters.
Reviews documents for appropriate scanning criteria and ensures all necessary information. Scans CSSD customer files to an electronic format. Correctly indexes all documents, performs a wide thorough manual review of record activity.
Utilizes multiple databases for information storage and retrieval and retrieves documents electronically. Maintain, update, and purge suspense/closed files; examine and perfect documents; determine header data and number returns/documents, maintains supplies and prepares requisitions. Prepares records for full inactivation and transfer to the Records Center and Vault or other off-site storage facility approved by the National Archives and Records Administration. Performs other support activities.
QUALIFICATIONS: Candidates must have at least one (1) year of general experience which includes responsible clerical, office or other work that indicates the ability to acquire the particular knowledge and skills needed to perform the duties of the Records Management position.

Substitution of Education: Substitution of education for required experience will be allowed or combined education and experience can be used to qualify as defined in OPM's Qualification Standards. However, in order to receive credit, applicants must submit official proof of educational attainment at the time of application. Time in grade restrictions must be met by the closing date of this vacancy announcement.

SUBMISSION OF RANKING FACTORS: The following ranking factors will be used in the evaluation process. All applicants MUST respond to the ranking factors. Please respond specifically to the ranking factor(s) by either typing directly into the free form area provided or by pasting from a text document. Please describe specific incidents of sustained achievement from your experience that show evidence of the level at which you are applying. You may refer to any experience, education, training, awards, outside activities, etc. that includes the degree to which you possess the job related knowledge, skills and abilities described in the ranking factors. The information given in response to the ranking factors should be complete and accurate to the best of your knowledge.

FAILURE TO RESPOND TO ALL RANKING FACTORS WILL ELIMINATE YOU FROM CONSIDERATION.

RANKING FACTOR #1: Knowledge of various office automation software programs, tools, and techniques to support office operations and produce a variety of documents, such as letters, reports, spreadsheets, databases, and graphs.

RANKING FACTOR #2: Ability to gather requested information and relevant data to be incorporated into pertinent documents and employ guidelines and laws applicable to safeguarding information.

RANKING FACTOR #3: Ability to operate and maintain a large filing and record keeping system.

RANKING FACTOR #4: Ability to effectively handle multiple tasks simultaneously.

RANKING FACTOR #5: Ability to work as a team and to interact tactfully with people at all levels. Good interpersonal, communication and customer service skills are required.

SUBMISSION OF RANKING FACTORS: The following ranking factors will be used in the evaluation process. All applicants MUST respond to the ranking factors. Please respond specifically to the ranking factor(s) by either typing directly into the free form area provided or by pasting from a text document. Please describe specific incidents of sustained achievement from your experience that show evidence of the level at which you are applying. You may refer to any experience, education, training, awards, outside activities, etc. that includes the degree to which you possess the job related knowledge, skills and abilities described in the ranking factors. The information given in response to the ranking factors should be complete and accurate to the best of your knowledge.

OTHER INFORMATION: The work is mostly sedentary, however, pulling and refilling of records requires bending, stretching, and twisting and carrying of light items. Some walking and lifting of 30 to 35 lbs, may be required.

EMPLOYMENT BENEFITS: This is a Permanent appointment in the Career Service. Selectee will be eligible for health and life insurance, annual (vacation) and sick leave and will be covered under the District of Columbia government’s retirement plan. However, if selectee was previously employed in the District of Columbia government under an appointment subject to Civil Service Retirement (CSR), contributions to CSR will resume upon re-employment.

RESIDENCY PREFERENCE AMENDMENT: A person applying for a position in the Career Service, Education Service, Management Supervisory Service, an attorney position in the Legal Service (series 905) other than in the Senior Executive Attorney Service (SEAS), or an attorney position in the Excepted Service (series 905), who is a bona fide District resident AT THE TIME OF APPLICATION for the position, may be awarded a 10-point residency preference over non-District applicants, unless the person declines the preference points. If selected, the person shall be required to present no less than 8 proofs of bona fide District residency and maintain such residency for 7consecutive years from the effective date of the appointment. Failure to maintain bona fide District residency for the 7-year period will result in forfeiture of employment.

VETERANS PREFERENCE: Applicants claiming veteran’s preference must submit official proof of the time of application.

DRUG-FREE WORKPLACE: Pursuant to the requirements of the Drug-Free Workplace Act of 1998, the individual selected to fill this position will, as a condition of employment, be required to notify his/her immediate supervisor, in writing, not later than five (5) days after conviction of or a plea of guilty to a violation of any criminal drug statute occurring in the workplace.

OTHER INFORMATION: If selected, a pre-employment criminal background investigation will be conducted.

PRIORITY CONSIDERATION: Displaced Employee Priority Placement: Eligibles for the District of Columbia’s Displaced Employee Program (DEP) and Agency Reemployment Priority Placement Program (ARPP) will be given priority consideration for this position, if found qualified. A non-competitive selection of an eligible candidate from (ARPP) or (DEP) will result in the cancellation of this announcement.

EQUAL OPPORTUNITY EMPLOYER: All qualified candidates will receive consideration without regard to race, color, religion, national origin, sex, age, marital status, personal appearance, sexual orientation, family responsibilities, matriculation, physical handicap, or political affiliation.

NOTICE OF NON-DISCRIMINATION: In accordance with the D.C. Human Rights Act of 1977, as amended, D.C. Official Code, Section 2-1401.01 et. seq., (Act) the District of Columbia does not discriminate on the basis of actual or perceived race, color, religion, national origin, sex, age, marital status, personal appearance, sexual orientation, gender identity or expression, familial status, family responsibilities, matriculation, political affiliation, genetic information, disability, source of income, or place of residence or business. Sexual harassment is a form of sex discrimination which is also prohibited by the Act. In addition, harassment based on any of the above protected categories is prohibited by the Act. Discrimination in violation of the Act will not be tolerated. Violators will be subject to disciplinary action.

This position is in a collective bargaining unit represented by AFSCME, Local 2401, and you may be required to pay an agency service fee through direct payroll deduction.

OFFICIAL JOB OFFERS ARE MADE BY THE OFFICE OF THE ATTORNEY GENERAL HUMAN RESOURCES SECTION ONLY