Full-Time Center Associate

The UPS Store #1226 - West Palm Beach, FL (30+ days ago)

Full-time

The Center Associate delivers world-class customer service to all retail customers by receiving and processing packages for courier shipment and operating copiers, fax machines, binding equipment, laminating machines, and point-of-sale devices. The Associate will be trained to expertly pack items, and advise our valued customers by providing accurate information on our array of products, services, and best-value options and exhibits confidence by knowing best practices related to the industry. The ideal candidate has previous retail sales experience, strong computer software knowledge (i.e. Microsoft Office, and/or Adobe Products) and internet skills, a high school diploma or higher education, a friendly and genuinely helpful demeanor, and a professional appearance.He or she must have fast and accurate typing skills. He or she must be a fast learner who makes an effort to learn all aspects of the business in the shortest possible time.

RESPONSIBILITIES
  • Delivers outstanding customer service to walk-in customers and telephone inquiries
  • Continuously practices good listening skills with customers, UPS Store team members, and leadership
  • Takes ownership of the customer's shipping needs and offers viable solutions
  • Takes action to learn all product and service offerings, alternative solutions, and industry trends
  • Operates all equipment, software, and devices in an expert fashion and is willing to teach others
  • Maintains a clean, organized, and safe working environment
  • Performs other duties as assigned
QUALIFICATIONS
  • High school diploma or higher education required
  • Strong computer skills, including Microsoft Office and Adobe Suites
  • Outstanding phone skills
  • Strong verbal and written communication skills, including spelling and math
  • Prompt, reliable, and responsible
  • Able to lift 75+ pounds
BENEFITS
  • Holidays
  • Paid Vacation