Information Desk Clerk

VIRTUA - Mount Holly, NJ (30+ days ago)4.0


Summary:
Greets and welcomes visitors, patients and vendors providing excellent customer services, hospitality and a positive experience.

Provide accurate information, directions and, receives and responds to all telephone inquiries.

Position Responsibilities:
  • Coordinates Utilize hospital computer system to access patient registration data and directs patients/visitors to appropriate locations within the hospital.
  • Verifies all staff is wearing ID badge.
  • Abides and enforces visiting hour policy and procedure.
  • Communicates directions to all locations/departments within the facility.
  • Receives and responds to all telephone inquiries and assists visitors with special needs.
Position Qualifications Required / Experience Required:
2 years customer service experience.

Strong verbal communication skills and excellent telephone etiquette.

Excellent interpersonal skills and team player.

Required Education:
High School diploma or equivalent.