Encourage customers to utilize new features that will help them drive their business forward. Provide insight and relay customer feedback with internal teams,…

Create and execute on our Customer Success employee community strategy, branding, roadmap, and success metrics. BA/BS degree or equivalent practical experience.

(US Remote; Full Time; Multiple Openings). JOB DESCRIPTION: Responsible for working with cross-functional teams to launch new products and services, including…

You will define the global onboarding strategy across all customer segments and build a global team to successfully execute on this effort.

As a Director in Customer success, you will be the leader, coach, quarterback, mentor and advisor for your CSMs. Paid parental leave and new parent gift boxes.

Our team is responsible for identifying, engaging with and leveraging RingCentral customer advocates to help them move through the customer journey to influence…

JOB DESCRIPTION: Responsible to work directly with RingCentral’s Platform SKD team to lead projects to modify and improve RingCentral’s framework and tools and…

You will define the steps required to guide customers through the onboarding process and ensure successful execution.

With ownership of 200+ current accounts your goal is to uncover and capitalize on upsell opportunities as well as provide a high level of customer service.

Lead the development of the in-house Electron fork from technical perspective. Implement feature changes or bug fixes in Electron.

The Workplace Experience & Operations Program Manager will use data and leading practices to implement programs that accelerate workplace experience,…