Department of Health And Human Services-Woodlawn, MD $95,000 - $120,000 a year

CMS HR Center desk. Current civil service employees would therefore be given new appointments to the civil service;...

Technik, Inc.-Gaithersburg, MDEstimated: $42,000 - $59,000 a year

Please note that all salary figures are approximations based upon third party submissions to SimplyHired or its affiliates. These figures are given to the SimplyHired users for the purpose of generalized comparison only. Minimum wage may differ by jurisdiction and you should consult the employer for actual salary figures.

Service Desk Supervisor. Assist Government management in reviewing service changes and estimate impact to Service Desk operations, and continued review and...

IT Management Services-Bethesda, MDEstimated: $61,000 - $76,000 a year

Please note that all salary figures are approximations based upon third party submissions to SimplyHired or its affiliates. These figures are given to the SimplyHired users for the purpose of generalized comparison only. Minimum wage may differ by jurisdiction and you should consult the employer for actual salary figures.

Organizational and task management skills. Database Management - SQL Server, MS Access. Assist in the development of MS ACCESS database applications for online...

RCM Solutions-Washington, DCEstimated: $65,000 - $87,000 a year

Please note that all salary figures are approximations based upon third party submissions to SimplyHired or its affiliates. These figures are given to the SimplyHired users for the purpose of generalized comparison only. Minimum wage may differ by jurisdiction and you should consult the employer for actual salary figures.

Experience using Remedy service management software (or similar tool) to track incidents and service requests through the full lifecycle....

Howard Community College-Columbia, MD $47,000 a year

Bachelor degree in computer field and experience with Ellucian Colleague software, ImageNow, Ad Astra, Ellucian Recruiter, HEAT help desk management tools,...

Telligen-Columbia, MDEstimated: $78,000 - $110,000 a year

Please note that all salary figures are approximations based upon third party submissions to SimplyHired or its affiliates. These figures are given to the SimplyHired users for the purpose of generalized comparison only. Minimum wage may differ by jurisdiction and you should consult the employer for actual salary figures.

Demonstrated experience in a leadership position with direct management responsibilities. 3-5 years experience in a contact center or customer service...

Attain, LLC-College Park, MDEstimated: $62,000 - $78,000 a year

Please note that all salary figures are approximations based upon third party submissions to SimplyHired or its affiliates. These figures are given to the SimplyHired users for the purpose of generalized comparison only. Minimum wage may differ by jurisdiction and you should consult the employer for actual salary figures.

5 years general IT experience, including 3 years of Service Desk Management experience. Develops and improves upon the Service Desk processes....

Merkle Inc.-Columbia, MDEstimated: $44,000 - $54,000 a year

Please note that all salary figures are approximations based upon third party submissions to SimplyHired or its affiliates. These figures are given to the SimplyHired users for the purpose of generalized comparison only. Minimum wage may differ by jurisdiction and you should consult the employer for actual salary figures.

Assist with vendor management. Merkle’s IT Service Desk and End User Services partners with the Merkle business to make technology an asset for customers and...

Maryland Department of Transportation-Anne Arundel County, MD $53,000 - $85,000 a year

The selected candidate will maintain responsibility for planning, integrating, and maintaining, Service Desk procedures, operations, and personnel....

Maryland Department of Transportation-Baltimore, MD $57,000 - $91,000 a year

Service Desk Support. Managing an IT Customer Support Desk. Six years of management or supervisory experience in information technology in at least two of the...

Prosync Technology Group-Columbia, MDEstimated: $61,000 - $86,000 a year

Please note that all salary figures are approximations based upon third party submissions to SimplyHired or its affiliates. These figures are given to the SimplyHired users for the purpose of generalized comparison only. Minimum wage may differ by jurisdiction and you should consult the employer for actual salary figures.

They coordinate with team members – those in project management, security, asset management, customer service or help desk departments – to solve problems and...

IBR (Imagine Believe Realize)-Greenbelt, MDEstimated: $65,000 - $91,000 a year

Please note that all salary figures are approximations based upon third party submissions to SimplyHired or its affiliates. These figures are given to the SimplyHired users for the purpose of generalized comparison only. Minimum wage may differ by jurisdiction and you should consult the employer for actual salary figures.

The Tier 3 Service Desk provides escalation support from Tier 1 & Tier 2 Decennial Service Centers. Serve as service desk escalation support to customers,...

Change Healthcare-Baltimore, MDEstimated: $33,000 - $46,000 a year

Please note that all salary figures are approximations based upon third party submissions to SimplyHired or its affiliates. These figures are given to the SimplyHired users for the purpose of generalized comparison only. Minimum wage may differ by jurisdiction and you should consult the employer for actual salary figures.

Management of all Service Desk operations; All required Service Desk reporting and all required Service Desk Quality Assurance (QA)....

CGI-Annapolis Junction, MD

• 3 years minimum of Service Desk Management. • Lead the service desk team in the management of service incidents and service requests....

WSSC-Laurel, MD $63,000 - $94,000 a year

Assists Desktop and Service Desk team with problem resolution. Strong knowledge of the Windows 2012/2008 Active Directory domain services and related Group...

Diverse Concepts, Inc.-Annapolis Junction, MDEstimated: $23,000 - $33,000 a year

Please note that all salary figures are approximations based upon third party submissions to SimplyHired or its affiliates. These figures are given to the SimplyHired users for the purpose of generalized comparison only. Minimum wage may differ by jurisdiction and you should consult the employer for actual salary figures.

Logs and tracks inquiries using service request management database, and maintains history records and related documentation....

Magellan Health-Columbia, MDEstimated: $93,000 - $120,000 a year

Please note that all salary figures are approximations based upon third party submissions to SimplyHired or its affiliates. These figures are given to the SimplyHired users for the purpose of generalized comparison only. Minimum wage may differ by jurisdiction and you should consult the employer for actual salary figures.

Plan and conduct desk audits, field audits and/or site visits. This individual carries out analytical and process management tasks with a high degree of...

Ripple Effect Communications, Inc.-Rockville, MD $42,000 - $58,000 a year

Help desk Responsibilities. Program Management & Policy; Responding to and resolving help desk requests....

PRISM-Windsor Mill, MD $15 an hour

Assists help desk leadership with tasks, to include reporting, ticket analysis, and queue management. Strong customer service skills....

AT&T-Columbia, MDEstimated: $52,000 - $72,000 a year

Please note that all salary figures are approximations based upon third party submissions to SimplyHired or its affiliates. These figures are given to the SimplyHired users for the purpose of generalized comparison only. Minimum wage may differ by jurisdiction and you should consult the employer for actual salary figures.

They coordinate with team members – those in project management, security, asset management, customer service or help desk departments – to solve problems and...

FEi Systems, Inc.-Columbia, MDEstimated: $27,000 - $36,000 a year

Please note that all salary figures are approximations based upon third party submissions to SimplyHired or its affiliates. These figures are given to the SimplyHired users for the purpose of generalized comparison only. Minimum wage may differ by jurisdiction and you should consult the employer for actual salary figures.

Experience with help desk ticket tracking tools and workflow. Must be adept at balancing shifting priorities and time management....

State of Maryland-Baltimore, MD $41,000 - $66,000 a year

Department of Budget and Management. Two years of experience with Email Services, Microsoft Office Suite including:....

Digital Management, LLC-Silver Spring, MDEstimated: $77,000 - $100,000 a year

Please note that all salary figures are approximations based upon third party submissions to SimplyHired or its affiliates. These figures are given to the SimplyHired users for the purpose of generalized comparison only. Minimum wage may differ by jurisdiction and you should consult the employer for actual salary figures.

Must have Service Desk, Knowledge Management, and BMC Remedy Experience or equivalent IT Service Management toolsets experience....

AHC Management LLC-Arlington, VAEstimated: $38,000 - $56,000 a year

Please note that all salary figures are approximations based upon third party submissions to SimplyHired or its affiliates. These figures are given to the SimplyHired users for the purpose of generalized comparison only. Minimum wage may differ by jurisdiction and you should consult the employer for actual salary figures.

Strong communication, customer service & time management skills; The Help Desk Technician will work closely with the Manager, IT to provide technical support...

RCM Solutions-Arlington, VAEstimated: $51,000 - $67,000 a year

Please note that all salary figures are approximations based upon third party submissions to SimplyHired or its affiliates. These figures are given to the SimplyHired users for the purpose of generalized comparison only. Minimum wage may differ by jurisdiction and you should consult the employer for actual salary figures.

Remedy usage and expertise for Service Desk Support. Relevant Help Desk:. Prior Help Desk experience preferred....

XPERTECHS-Ellicott City, MDEstimated: $40,000 - $52,000 a year

Please note that all salary figures are approximations based upon third party submissions to SimplyHired or its affiliates. These figures are given to the SimplyHired users for the purpose of generalized comparison only. Minimum wage may differ by jurisdiction and you should consult the employer for actual salary figures.

Service Desk Analyst creates commitment to common goals; The Service Desk Specialist establishes and builds relationships with clients....


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