How to Make Your Next Account Manager Hire

Get data-driven information to help guide you through the hiring process. Then, when you’re ready, post your job to SimplyHired and reach top candidates from all across the web.

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Last updated at 09-15-2020 13:09:57

Overview

Methodology

More than 24,291 companies advertise 135,176 Account Manager jobs on SimplyHired and its partner sites each year. After analyzing job postings and salary information from these companies, as well as direct job seeker feedback, we’ve compiled a list of insights to show you how to attract and hire your next Account Manager most efficiently.

Hiring Process

In the past quarter, we’ve seen 34,065 job posts from 9,802 employers in the United States. This is a decrease of 4.0% compared to the previous quarter. On average, there are 55 Account Manager job seekers for every active Account Manager job, which shows that it is a job seeker's market.

Writing a Job Description

In the past quarter, Account Manager, Customer Service Representative, Sales Representative, Account Executive, Outside Sales Representative, Administrative Assistant, Inside Sales Representative, Customer Success Manager, Call Center Representative, and Delivery Driver seem to be the most sought after jobs amongst the Account Manager candidates in the United States. This differs from the last six quarters, where the most popular titles were: Account Manager, Customer Service Representative, Sales Representative, Account Executive, Outside Sales Representative, Administrative Assistant, Inside Sales Representative, Customer Success Manager, Business Development Manager, and Receptionist. If you use one of these currently popular titles in the job description, you'll likely be able to attract a lot more candidates to apply.

For the Account Manager candidates who are actively applying to jobs in this same period, we see that 5.3% of the active Account Manager candidates have less than 3 years of experience, 9.5% have between 3-5 years of experience, 24.7% have 6-10 years of experience, and 60.6% have over 10 years of experience. The average years of experience has stayed the same from an estimated 12.5 years to 12.5 years. If you're posting a job in today's market, expect candidates with about the same experience level to apply to your job compared to the last 2 quarters.

In the previous quarter, the most popular skills that employers are looking for include communication skills, sales, Microsoft Office, Microsoft Excel, customer service, account management, Microsoft Word, Microsoft Powerpoint, negotiation, and computer skills. Demand for contracts, insurance sales, English, writing skills, windows, multilingualism, team management, research, and social media management has significantly increased. If you are looking for an Account Manager with a similar skill set, be sure to follow industry best practices in skill requirements.

Job posts with salary information received about 1.7 as many applies as those without it. In the past quarter, less than 25.0% of the job posts displayed salary information. By adding salary information to your job posting, you could potentially increase the number of applicants by approximately 70.0%.

Example Account Manager responsibilities

  • Researching and proposing solutions to potential clients
  • Reviewing documents and ensuring their accuracy
  • Determining the feasibility of clients' business goals and assisting them in achieving those goals
  • Visiting onsite to discuss future projects or to supervise project execution
  • Training new employees to manage software applications, networking services, telephone systems, and other office technology

Recruiting

Active Recruiting

When reaching out to candidates, it’s best to understand where to look. We’ve identified hiring trends in states as well as companies regularly hiring for Account Manager positions. This should provide a good place to start looking for qualified candidates. According to our data in the last quarter: California, Texas, Florida, New York, and Illinois are the states that have the highest demand for Account Managers. California, Texas, Florida, New York, and Illinois are where most job seekers are searching for Account Manager jobs. If we look at the Account Manager to job ratio, North Dakota, California, Maryland, South Dakota, and New Mexico have the lowest number of Account Manager applicants per job. Vermont, Nebraska, Arkansas, Colorado, and Idaho have the most active Account Manager job seekers per job.

Passive Recruiting

While actively recruiting candidates for your role, you should also post your job to SimplyHired. By posting for free and paying only for the qualified applicants you want, your post will automatically go to a network of job boards to reach millions of qualified candidates. With SimplyHired, it doesn’t end with the post. You can track your applicants throughout the hiring process with our simple and easy to use Applicant Tracking System (ATS).

Review Candidates

In the last quarter, we estimate there are 1,782,831 job seekers interested in Account Manager opportunities in the United States. That’s a 18.4% increase compared to the previous quarter with 1,578,080 active job seekers. Around 5.3% of the active Account Manager candidates have less than 3 years of experience, over 9.5% have between 3-5 years of experience, 24.7% have 6-10 years of experience, and 60.6% have over 10 years of experience. The average experience level of the available Account Manager candidates is 12.5 years. Active candidates in the Account Manager profession most commonly have bachelor's degrees, followed by high school diplomas, associate's degrees, and master's degrees. When setting education requirements for your position, aligning with the industry standard makes it easier to find potential candidates. Application rates indicate that Account Manager candidates are likely experiencing a market in which applicants have less negotiating power. From an employer perspective, you'll have a greater selection of candidates to choose from and may want to invest in automated screening tools.

Interviewing Candidates

Interview Process

*Self-reported data collected from 24,582 Account Managers from 1/1/2020 to 6/30/2020, via online employer reviews for companies including Healthcare Services Group, Aaron's, Discover Financial Services, Red Bull, Rent-A-Center, Verizon, State Farm Mutual Automobile Insurance Company, Allied Universal Security Services, Systems and Solutions, AT&T, and C.H. Robinson.

After analyzing post-interview data from Account Manager candidates in the last 6 months, we see more than 30.2% of the candidates self-reported being hired within 1 to 2 days. Around 77.5% of the candidates for this job reported being hired within 2 weeks. If your process takes longer than 2 weeks in the recent market, you'll likely lose these candidates to other employers. Most of the Account Manager candidates are expecting a on-site interview, phone call/screening, background check, and group interview. Most employers do not require a written test, presentation, or drug test. If you are trying to hire your next Account Manager quickly, consider simplifying and streamlining the hiring process. As for the interview experience, more than 62.6% of the candidates had a good or great interview experience, and more than 33% of the candidates thought that the interview leaned more towards easy.

Example Interview Questions

  • What has been your greatest success?
  • What is your greatest professional accomplishment?
  • What is the most important thing in dealing with co-workers or subordinates?
  • What techniques do you use to build teamwork?
  • How would you change a job you dislike into an enjoyable one?

Final Review and Offer

Reference Check

Checking references is a quick and easy way to check for any red flags that didn’t arise to this point in the hiring process. Great insights can be provided by former colleagues and employers.

Crafting an Offer: Salary and Benefits

The average Account Manager salary offered by employers increased for 2 out of 6 consecutive quarters in the United States. In the last quarter, we see a decrease of 2% from $68,761.77 to $67,222.3 compared to the quarter before, which is the biggest decrease in the past 6 quarters. For Account Manager positions, the most common benefits job seekers reported being offered by employers include: healthcare insurance by 40.8%, paid time off by 36.0%, dental insurance by 34.9%, vision insurance by 32.4%, a 401k plan by 30.7%, discounts by 11.2%, and stock options/grants by 5.9%. While still relatively rare, more and more employers now offer flexibility benefits, including flexible working hours, mostly remote, fully remote, somewhat remote, location variety, maternity leave, sabbaticals, and paternity leave, to attract and retain Account Manager candidates to their organization.

Background Check and Drug Test

According to self-reported job seeker feedback, 30.8% of the employers conducted a background check, and 14.4% of the employers conducted a drug test prior to the hiring of their Account Manager candidates.

Onboarding

When you’re ready to hire an Account Manager, SimplyHired is here to help with your next steps. Our Human Resources Information System (HRIS) provides onboarding tools and other essential HR tools. From document signing to time off tracking, our HRIS will help you seamlessly move an Account Manager candidate through the hiring and onboarding process.

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