How to Make Your Next Assistant Hire

Get data-driven information to help guide you through the hiring process. Then, when you’re ready, post your job to SimplyHired and reach top candidates from all across the web.

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Last updated at 09-15-2020 13:50:04

Overview

Methodology

More than 27,048 companies advertise 138,811 Assistant jobs on SimplyHired and its partner sites each year. After analyzing job postings and salary information from these companies, as well as direct job seeker feedback, we’ve compiled a list of insights to show you how to attract and hire your next Assistant most efficiently.

Hiring Process

In the past quarter, we’ve seen 41,790 job posts from 11,738 employers in the United States. This is a increase of 3.3% compared to the previous quarter. On average, there are 88 Assistant job seekers for every active Assistant job, which shows that it is a job seeker's market.

Writing a Job Description

In the past quarter, Customer Service Representative, Receptionist, Administrative Assistant, Warehouse Worker, Delivery Driver, Retail Sales Associate, Front Desk Agent, Call Center Representative, Sales Associate, and Nursing Assistant seem to be the most sought after jobs amongst the Assistant candidates in the United States. This differs from the last six quarters, where the most popular titles were: Customer Service Representative, Administrative Assistant, Receptionist, Retail Sales Associate, Warehouse Worker, Front Desk Agent, Delivery Driver, Sales Associate, Office Assistant, and Call Center Representative. If you use one of these currently popular titles in the job description, you'll likely be able to attract a lot more candidates to apply.

For the Assistant candidates who are actively applying to jobs in this same period, we see that 20.6% of the active Assistant candidates have less than 3 years of experience, 21.5% have between 3-5 years of experience, 27.1% have 6-10 years of experience, and 30.8% have over 10 years of experience. The average years of experience has shifted from an estimated 7.1 years to 7.0 years. If you're posting a job in today's market, expect candidates with about the same experience level to apply to your job compared to the last 2 quarters.

In the previous quarter, the most popular skills that employers are looking for include communication skills, customer service, English, computer skills, Microsoft Excel, writing skills, organizational skills, Microsoft Office, Microsoft Word, and time management. Demand for documentation review, writing skills, teaching, retail sales, computer literacy, public speaking, military, power tools, human resources, and fair housing regulations has significantly increased. If you are looking for an Assistant with a similar skill set, be sure to follow industry best practices in skill requirements.

Job posts with salary information received about 1.4 as many applies as those without it. In the past quarter, less than 24.8% of the job posts displayed salary information. By adding salary information to your job posting, you could potentially increase the number of applicants by approximately 40.0%.

Example Assistant responsibilities

  • Provide support and assistance to other staff members
  • Support and follow staff policies and procedures such as safety, emergency response, and infection control
  • Organize schedules and book meetings

Recruiting

Active Recruiting

When reaching out to candidates, it’s best to understand where to look. We’ve identified hiring trends in states as well as companies regularly hiring for Assistant positions. This should provide a good place to start looking for qualified candidates. According to our data in the last quarter: California, New York, Texas, Florida, and Michigan are the states that have the highest demand for Assistants. California, New York, Texas, Florida, and Michigan are where most job seekers are searching for Assistant jobs. If we look at the Assistant to job ratio, Minnesota, Pennsylvania, Kansas, Oklahoma, and South Dakota have the lowest number of Assistant applicants per job. Delaware, Louisiana, Nevada, Maryland, and Hawaii have the most active Assistant job seekers per job.

Passive Recruiting

While actively recruiting candidates for your role, you should also post your job to SimplyHired. By posting for free and paying only for the qualified applicants you want, your post will automatically go to a network of job boards to reach millions of qualified candidates. With SimplyHired, it doesn’t end with the post. You can track your applicants throughout the hiring process with our simple and easy to use Applicant Tracking System (ATS).

Review Candidates

In the last quarter, we estimate there are 3,690,012 job seekers interested in Assistant opportunities in the United States. That’s a 15.4% increase compared to the previous quarter with 3,198,046 active job seekers. Around 20.6% of the active Assistant candidates have less than 3 years of experience, over 21.5% have between 3-5 years of experience, 27.1% have 6-10 years of experience, and 30.8% have over 10 years of experience. The average experience level of the available Assistant candidates is 7.0 years. Active candidates in the Assistant profession most commonly have high school diplomas, followed by bachelor's degrees, associate's degrees, and master's degrees. When setting education requirements for your position, aligning with the industry standard makes it easier to find potential candidates. Application rates indicate that Assistant candidates are likely experiencing a market in which applicants have less negotiating power. From an employer perspective, you'll have a greater selection of candidates to choose from and may want to invest in automated screening tools.

Interviewing Candidates

Interview Process

*Self-reported data collected from 76,814 Assistants from 1/1/2020 to 6/30/2020, via online employer reviews for companies including ADMR, Lojas Renner, Captel Service Specialists, CapTel, Hamilton Relay, Amazon.com, Waitrose & Partners, Magazine Luiza, YMCA, and Unimed.

After analyzing post-interview data from Assistant candidates in the last 6 months, we see more than 45.1% of the candidates self-reported being hired within 1 to 2 days. Around 86.5% of the candidates for this job reported being hired within 2 weeks. If your process takes longer than 2 weeks in the recent market, you'll likely lose these candidates to other employers. Most of the Assistant candidates are expecting a on-site interview, phone call/screening, presentation, and written test. Most employers do not require a group interview or problem solving exercises. If you are trying to hire your next Assistant quickly, consider simplifying and streamlining the hiring process. As for the interview experience, more than 70.3% of the candidates had a good or great interview experience, and more than 38% of the candidates thought that the interview leaned more towards easy.

Example Interview Questions

  • What specific value will you add to our organization?
  • What would you bring to our organization that another candidate would not offer?
  • How do you contribute to a team?
  • Do you work well on teams? Please give examples.
  • Describe your typical day at work.

Final Review and Offer

Reference Check

Checking references is a quick and easy way to check for any red flags that didn’t arise to this point in the hiring process. Great insights can be provided by former colleagues and employers.

Crafting an Offer: Salary and Benefits

The average Assistant salary offered by employers increased for 2 out of 6 consecutive quarters in the United States. In the last quarter, we see a decrease of 1% from $42,633.42 to $42,389.91 compared to the quarter before, which is on par with the past 6 quarters. For Assistant positions, the most common benefits job seekers reported being offered by employers include: paid time off by 49.8%, healthcare insurance by 49.3%, dental insurance by 40.1%, vision insurance by 35.5%, a 401k plan by 33.5%, discounts by 25.5%, and stock options/grants by 5.1%. While still relatively rare, more and more employers now offer flexibility benefits, including somewhat remote, flexible working hours, paternity leave, location variety, sabbaticals, maternity leave, mostly remote, and fully remote, to attract and retain Assistant candidates to their organization.

Background Check and Drug Test

According to self-reported job seeker feedback, 16.3% of the employers conducted a background check, and 5.3% of the employers conducted a drug test prior to the hiring of their Assistant candidates.

Onboarding

When you’re ready to hire an Assistant, SimplyHired is here to help with your next steps. Our Human Resources Information System (HRIS) provides onboarding tools and other essential HR tools. From document signing to time off tracking, our HRIS will help you seamlessly move an Assistant candidate through the hiring and onboarding process.

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