How to Make Your Next Attendant Hire

Get data-driven information to help guide you through the hiring process. Then, when you’re ready, post your job to SimplyHired and reach top candidates from all across the web.

Post a Job
Looking for a job? Search jobs.

Last updated at 09-16-2020 17:05:47

Overview

Methodology

More than 10,480 companies advertise 60,933 Attendant jobs on SimplyHired and its partner sites each year. After analyzing job postings and salary information from these companies, as well as direct job seeker feedback, we’ve compiled a list of insights to show you how to attract and hire your next Attendant most efficiently.

Hiring Process

In the past quarter, we’ve seen 17,618 job posts from 4,372 employers in the United States. This is a increase of 34.6% compared to the previous quarter. On average, there are 90 Attendant job seekers for every active Attendant job, which shows that it is a job seeker's market.

Writing a Job Description

In the past quarter, Customer Service Representative, Warehouse Worker, Retail Sales Associate, Delivery Driver, Receptionist, Sales Associate, Front Desk Agent, Cashier, Housekeeper, and Security Officer seem to be the most sought after jobs amongst the Attendant candidates in the United States. This differs from the last six quarters, where the most popular titles were: Customer Service Representative, Retail Sales Associate, Warehouse Worker, Delivery Driver, Receptionist, Sales Associate, Front Desk Agent, Cashier, Administrative Assistant, and Housekeeper. If you use one of these currently popular titles in the job description, you'll likely be able to attract a lot more candidates to apply.

For the Attendant candidates who are actively applying to jobs in this same period, we see that 30.4% of the active Attendant candidates have less than 3 years of experience, 26.8% have between 3-5 years of experience, 23.2% have 6-10 years of experience, and 19.5% have over 10 years of experience. The average years of experience has shifted from an estimated 6.0 years to 5.4 years. If you're posting a job in today's market, expect candidates with about the same experience level to apply to your job compared to the last 2 quarters.

In the previous quarter, the most popular skills that employers are looking for include customer service, communication skills, English, computer skills, basic math, hotel experience, writing skills, computer literacy, time management, and bilingual. Demand for English, writing skills, warehouse experience, mechanical knowledge, cleaning, forklift, math, heavy lifting, guest services, and hotel experience has significantly increased. If you are looking for an Attendant with a similar skill set, be sure to follow industry best practices in skill requirements.

Job posts with salary information received about 1.3 as many applies as those without it. In the past quarter, less than 32.4% of the job posts displayed salary information. By adding salary information to your job posting, you could potentially increase the number of applicants by approximately 30.0%.

Example Attendant responsibilities

  • Monitoring the safety and cleanliness of the facility by maintaining order and removing trash
  • Providing assistance to customers
  • Providing information to customers, such as directions and schedules
  • Answering customer questions about the facility
  • Identifying lost or missing property and helping to return such property to its owners

Recruiting

Active Recruiting

When reaching out to candidates, it’s best to understand where to look. We’ve identified hiring trends in states as well as companies regularly hiring for Attendant positions. This should provide a good place to start looking for qualified candidates. According to our data in the last quarter: Texas, California, Florida, Georgia, and New York are the states that have the highest demand for Attendants. Florida, Texas, California, New York, and Georgia are where most job seekers are searching for Attendant jobs. If we look at the Attendant to job ratio, Vermont, Ohio, Utah, Idaho, and Montana have the lowest number of Attendant applicants per job. Hawaii, Louisiana, New York, Nevada, and Delaware have the most active Attendant job seekers per job.

Passive Recruiting

While actively recruiting candidates for your role, you should also post your job to SimplyHired. By posting for free and paying only for the qualified applicants you want, your post will automatically go to a network of job boards to reach millions of qualified candidates. With SimplyHired, it doesn’t end with the post. You can track your applicants throughout the hiring process with our simple and easy to use Applicant Tracking System (ATS).

Review Candidates

In the last quarter, we estimate there are 1,588,743 job seekers interested in Attendant opportunities in the United States. That’s a 52.9% increase compared to the previous quarter with 1,039,362 active job seekers. Around 30.4% of the active Attendant candidates have less than 3 years of experience, over 26.8% have between 3-5 years of experience, 23.2% have 6-10 years of experience, and 19.5% have over 10 years of experience. The average experience level of the available Attendant candidates is 5.4 years. Active candidates in the Attendant profession most commonly have high school diplomas, followed by associate's degrees, bachelor's degrees, and master's degrees. When setting education requirements for your position, aligning with the industry standard makes it easier to find potential candidates. Application rates indicate that Attendant candidates are likely experiencing a market in which applicants have less negotiating power. From an employer perspective, you'll have a greater selection of candidates to choose from and may want to invest in automated screening tools.

Interviewing Candidates

Interview Process

*Self-reported data collected from 12,565 Attendants from 1/1/2020 to 6/30/2020, via online employer reviews for companies including Goodwill Industries, Blue Beacon Truck Wash, YMCA, Main Event Entertainment, Universal Orlando Resort, Boucher Brothers, Kroger Stores, Pump It Up, 24 Hour Fitness, and The Salvation Army.

After analyzing post-interview data from Attendant candidates in the last 6 months, we see more than 51.2% of the candidates self-reported being hired within 1 to 2 days. Around 90.0% of the candidates for this job reported being hired within 2 weeks. If your process takes longer than 2 weeks in the recent market, you'll likely lose these candidates to other employers. Most of the Attendant candidates are expecting a on-site interview, background check, phone call/screening, and drug test. Most employers do not require a problem solving exercises or written test. If you are trying to hire your next Attendant quickly, consider simplifying and streamlining the hiring process. As for the interview experience, more than 73.7% of the candidates had a good or great interview experience, and more than 49% of the candidates thought that the interview leaned more towards easy.

Example Interview Questions

  • What experience do you have with chemicals?
  • How many people are you supervising?
  • What kind of people are they?
  • Are you on call?
  • What is your basic salary?

Final Review and Offer

Reference Check

Checking references is a quick and easy way to check for any red flags that didn’t arise to this point in the hiring process. Great insights can be provided by former colleagues and employers.

Crafting an Offer: Salary and Benefits

The average Attendant salary offered by employers increased for 3 out of 6 consecutive quarters in the United States. In the last quarter, we see a increase of 1% from $32,845.6 to $33,157.75 compared to the quarter before, which is on par with the past 6 quarters. For Attendant positions, the most common benefits job seekers reported being offered by employers include: discounts by 59.0%, healthcare insurance by 43.6%, paid time off by 39.5%, a 401k plan by 38.6%, dental insurance by 36.2%, vision insurance by 34.0%, and stock options/grants by 9.0%. While still relatively rare, more and more employers now offer flexibility benefits, including maternity leave, sabbaticals, somewhat remote, paternity leave, flexible working hours, mostly remote, fully remote, and location variety, to attract and retain Attendant candidates to their organization.

Background Check and Drug Test

According to self-reported job seeker feedback, 31.6% of the employers conducted a background check, and 19.1% of the employers conducted a drug test prior to the hiring of their Attendant candidates.

Onboarding

When you’re ready to hire an Attendant, SimplyHired is here to help with your next steps. Our Human Resources Information System (HRIS) provides onboarding tools and other essential HR tools. From document signing to time off tracking, our HRIS will help you seamlessly move an Attendant candidate through the hiring and onboarding process.

Ready to find your next hire?

Post a Job