How to Make Your Next Back Of House Team Member Hire

Get data-driven information to help guide you through the hiring process. Then, when you’re ready, post your job to SimplyHired and reach top candidates from all across the web.

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Last updated at 09-18-2020 18:15:11

Overview

Methodology

More than 1,287 companies advertise 10,494 Back Of House Team Member jobs on SimplyHired and its partner sites each year. After analyzing job postings and salary information from these companies, as well as direct job seeker feedback, we’ve compiled a list of insights to show you how to attract and hire your next Back Of House Team Member most efficiently.

Hiring Process

In the past quarter, we’ve seen 4,342 job posts from 614 employers in the United States. This is a increase of 60.9% compared to the previous quarter. On average, there are 53 Back Of House Team Member job seekers for every active Back Of House Team Member job, which shows that it is a job seeker's market.

Writing a Job Description

In the past quarter, Warehouse Worker, Customer Service Representative, Retail Sales Associate, Delivery Driver, Team Member, Sales Associate, Cashier, Crew Member, Dishwasher, and Server seem to be the most sought after jobs amongst the Back Of House Team Member candidates in the United States. This is pretty consistent compared to the same data in the last 6 quarters. If you use one of these currently popular titles in the job description, you'll likely be able to attract a lot more candidates to apply.

For the Back Of House Team Member candidates who are actively applying to jobs in this same period, we see that 37.3% of the active Back Of House Team Member candidates have less than 3 years of experience, 29.3% have between 3-5 years of experience, 21.2% have 6-10 years of experience, and 12.2% have over 10 years of experience. The average years of experience has shifted from an estimated 4.9 years to 4.8 years. If you're posting a job in today's market, expect candidates with about the same experience level to apply to your job compared to the last 2 quarters.

In the previous quarter, the most popular skills that employers are looking for include restaurant experience, cooking, basic math, communication skills, customer service, kitchen experience, serving, baking, culinary experience, and teaching. Demand for customer service, communication skills, cooking, kitchen experience, restaurant experience, basic math, culinary experience, and serving has significantly increased. If you are looking for a Back Of House Team Member with a similar skill set, be sure to follow industry best practices in skill requirements.

Job posts with salary information received about 1.5 as many applies as those without it. In the past quarter, less than 31.3% of the job posts displayed salary information. By adding salary information to your job posting, you could potentially increase the number of applicants by approximately 50.0%.

Example Back Of House Team Member responsibilities

  • Ensuring kitchen rules and policies are followed
  • Helping cooks prepare food
  • Sending food to the dining area when it is ready
  • Keeping the kitchen area clean and tidy

Recruiting

Active Recruiting

When reaching out to candidates, it’s best to understand where to look. We’ve identified hiring trends in states as well as companies regularly hiring for Back Of House Team Member positions. This should provide a good place to start looking for qualified candidates. According to our data in the last quarter: Texas, Arizona, Florida, North Carolina, and California are the states that have the highest demand for Back Of House Team Members. Florida, Texas, California, Arizona, and North Carolina are where most job seekers are searching for Back Of House Team Member jobs. If we look at the Back Of House Team Member to job ratio, South Dakota, New Jersey, Idaho, Wyoming, and Minnesota have the lowest number of Back Of House Team Member applicants per job. Nevada, New York, Rhode Island, Oregon, and California have the most active Back Of House Team Member job seekers per job.

Passive Recruiting

While actively recruiting candidates for your role, you should also post your job to SimplyHired. By posting for free and paying only for the qualified applicants you want, your post will automatically go to a network of job boards to reach millions of qualified candidates. With SimplyHired, it doesn’t end with the post. You can track your applicants throughout the hiring process with our simple and easy to use Applicant Tracking System (ATS).

Review Candidates

In the last quarter, we estimate there are 231,502 job seekers interested in Back Of House Team Member opportunities in the United States. That’s a 33.5% increase compared to the previous quarter with 173,433 active job seekers. Around 37.3% of the active Back Of House Team Member candidates have less than 3 years of experience, over 29.3% have between 3-5 years of experience, 21.2% have 6-10 years of experience, and 12.2% have over 10 years of experience. The average experience level of the available Back Of House Team Member candidates is 4.8 years. Active candidates in the Back Of House Team Member profession most commonly have high school diplomas, followed by associate's degrees, bachelor's degrees, and master's degrees. When setting education requirements for your position, aligning with the industry standard makes it easier to find potential candidates. Application rates indicate that Back Of House Team Member candidates are likely experiencing a market in which applicants have less negotiating power. From an employer perspective, you'll have a greater selection of candidates to choose from and may want to invest in automated screening tools.

Interviewing Candidates

Interview Process

*Self-reported data collected from 1,318 Back Of House Team Members from 1/1/2020 to 6/30/2020, via online employer reviews for companies including Chick-fil-A, McAlister's Deli, Panda Restaurant Group, Toys 'R' Us, Panera Bread, Texas Roadhouse, Freddy’s Frozen Custard & Steakburgers, Zaxby's, Pizza Ranch, and Chipotle Mexican Grill.

After analyzing post-interview data from Back Of House Team Member candidates in the last 6 months, we see more than 63.0% of the candidates self-reported being hired within 1 to 2 days. Around 97.6% of the candidates for this job reported being hired within 2 weeks. If your process takes longer than 2 weeks in the recent market, you'll likely lose these candidates to other employers. Most of the Back Of House Team Member candidates are expecting a on-site interview, phone call/screening, background check, and group interview. Most employers do not require a written test, drug test, or presentation. If you are trying to hire your next Back Of House Team Member quickly, consider simplifying and streamlining the hiring process. As for the interview experience, more than 75.5% of the candidates had a good or great interview experience, and more than 63% of the candidates thought that the interview leaned more towards easy.

Example Interview Questions

  • What’s your availability?
  • What’s your greatest strength?
  • Can you describe a time when you had to take the initiative to fix or improve something?
  • Why do you want to work here?
  • What is your greatest weakness?

Final Review and Offer

Reference Check

Checking references is a quick and easy way to check for any red flags that didn’t arise to this point in the hiring process. Great insights can be provided by former colleagues and employers.

Crafting an Offer: Salary and Benefits

The average Back Of House Team Member salary offered by employers increased for 3 out of 6 consecutive quarters in the United States. In the last quarter, we see a decrease of 29% from $30,326.5 to $21,607.33 compared to the quarter before, which is the biggest decrease in the past 6 quarters. For Back Of House Team Member positions, the most common benefits job seekers reported being offered by employers include: discounts by 77.6%, a 401k plan by 16.3%, healthcare insurance by 16.3%, dental insurance by 16.3%, paid time off by 16.3%, vision insurance by 12.2%, and stock options/grants by 4.1%. While still relatively rare, more and more employers now offer flexibility benefits, including sabbaticals, flexible working hours, location variety, fully remote, maternity leave, paternity leave, mostly remote, and somewhat remote, to attract and retain Back Of House Team Member candidates to their organization.

Background Check and Drug Test

According to self-reported job seeker feedback, 22.3% of the employers conducted a background check, and 4.7% of the employers conducted a drug test prior to the hiring of their Back Of House Team Member candidates.

Onboarding

When you’re ready to hire a Back Of House Team Member, SimplyHired is here to help with your next steps. Our Human Resources Information System (HRIS) provides onboarding tools and other essential HR tools. From document signing to time off tracking, our HRIS will help you seamlessly move a Back Of House Team Member candidate through the hiring and onboarding process.

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