How to Make Your Next Benefit Specialist Hire

Get data-driven information to help guide you through the hiring process. Then, when you’re ready, post your job to SimplyHired and reach top candidates from all across the web.

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Last updated at 09-17-2020 16:58:33



More than 2,894 companies advertise 8,678 Benefit Specialist jobs on SimplyHired and its partner sites each year. After analyzing job postings and salary information from these companies, as well as direct job seeker feedback, we’ve compiled a list of insights to show you how to attract and hire your next Benefit Specialist most efficiently.

Hiring Process

In the past quarter, we’ve seen 2,341 job posts from 1,058 employers in the United States. This is a increase of 15.2% compared to the previous quarter. On average, there are 329 Benefit Specialist job seekers for every active Benefit Specialist job, which shows that it is an employer's market.

Writing a Job Description

In the past quarter, Customer Service Representative, Call Center Representative, Administrative Assistant, Benefit Specialist, Human Resources Specialist, Human Resources Generalist, Receptionist, Insurance Agent, Warehouse Worker, and Human Resources Manager seem to be the most sought after jobs amongst the Benefit Specialist candidates in the United States. This differs from the last six quarters, where the most popular titles were: Customer Service Representative, Administrative Assistant, Call Center Representative, Human Resources Generalist, Human Resources Specialist, Benefit Specialist, Receptionist, Insurance Agent, Human Resources Coordinator, and Human Resources Manager. If you use one of these currently popular titles in the job description, you'll likely be able to attract a lot more candidates to apply.

For the Benefit Specialist candidates who are actively applying to jobs in this same period, we see that 4.0% of the active Benefit Specialist candidates have less than 3 years of experience, 10.6% have between 3-5 years of experience, 27.4% have 6-10 years of experience, and 57.9% have over 10 years of experience. The average years of experience has shifted from an estimated 11.2 years to 10.7 years. If you're posting a job in today's market, expect candidates with about the same experience level to apply to your job compared to the last 2 quarters.

In the previous quarter, the most popular skills that employers are looking for include communication skills, Microsoft Excel, benefits administration, Microsoft Office, customer service, Microsoft Word, human resources, payroll, time management, and analysis skills. Demand for English, Spanish, computer skills, bilingualism, Microsoft Excel, Microsoft Outlook, Microsoft Powerpoint, time management, Microsoft Word, and communication skills has significantly increased. If you are looking for a Benefit Specialist with a similar skill set, be sure to follow industry best practices in skill requirements.

Job posts with salary information received about 3.3 as many applies as those without it. In the past quarter, less than 33.3% of the job posts displayed salary information. By adding salary information to your job posting, you could potentially increase the number of applicants by approximately 230.0%.

Example Benefit Specialist responsibilities

  • Establishing relationships with current clients
  • Sending out client mailings, such as renewal reminders and mail-in rebate offers
  • Helping clients understand their benefits
  • Updating the database as needed
  • Providing client service, responding to calls and resolving issues as needed


Active Recruiting

When reaching out to candidates, it’s best to understand where to look. We’ve identified hiring trends in states as well as companies regularly hiring for Benefit Specialist positions. This should provide a good place to start looking for qualified candidates. According to our data in the last quarter: Texas, California, Pennsylvania, Florida, and New York are the states that have the highest demand for Benefit Specialists. Texas, Florida, Pennsylvania, California, and New York are where most job seekers are searching for Benefit Specialist jobs. If we look at the Benefit Specialist to job ratio, Iowa, South Dakota, Michigan, Ohio, and Alaska have the lowest number of Benefit Specialist applicants per job. Rhode Island, Connecticut, Arkansas, Louisiana, and Indiana have the most active Benefit Specialist job seekers per job.

Passive Recruiting

While actively recruiting candidates for your role, you should also post your job to SimplyHired. By posting for free and paying only for the qualified applicants you want, your post will automatically go to a network of job boards to reach millions of qualified candidates. With SimplyHired, it doesn’t end with the post. You can track your applicants throughout the hiring process with our simple and easy to use Applicant Tracking System (ATS).

Review Candidates

In the last quarter, we estimate there are 770,784 job seekers interested in Benefit Specialist opportunities in the United States. That’s a 38.1% increase compared to the previous quarter with 557,957 active job seekers. Around 4.0% of the active Benefit Specialist candidates have less than 3 years of experience, over 10.6% have between 3-5 years of experience, 27.4% have 6-10 years of experience, and 57.9% have over 10 years of experience. The average experience level of the available Benefit Specialist candidates is 10.7 years. Active candidates in the Benefit Specialist profession most commonly have high school diplomas, followed by bachelor's degrees, associate's degrees, and master's degrees. When setting education requirements for your position, aligning with the industry standard makes it easier to find potential candidates. Application rates indicate that Benefit Specialist candidates are likely experiencing a market in which applicants have less negotiating power. From an employer perspective, you'll have a greater selection of candidates to choose from and may want to invest in automated screening tools.

Interviewing Candidates

Interview Process

*Self-reported data collected from 2,024 Benefit Specialists from 1/1/2020 to 6/30/2020, via online employer reviews for companies including AmerisourceBergen, Lash Group, Aetna, American Income Life, CVS Health, Willis Towers Watson, Conduent, Aflac, Express Scripts, and Aon.

After analyzing post-interview data from Benefit Specialist candidates in the last 6 months, we see more than 27.0% of the candidates self-reported being hired within 1 to 2 days. Around 80.5% of the candidates for this job reported being hired within 2 weeks. If your process takes longer than 2 weeks in the recent market, you'll likely lose these candidates to other employers. Most of the Benefit Specialist candidates are expecting a on-site interview, background check, phone call/screening, and drug test. Most employers do not require a written test or problem solving exercises. If you are trying to hire your next Benefit Specialist quickly, consider simplifying and streamlining the hiring process. As for the interview experience, more than 68.0% of the candidates had a good or great interview experience, and more than 44% of the candidates thought that the interview leaned more towards easy.

Example Interview Questions

  • How many people do you expect to employ?
  • How did you hear about this position?
  • Are you qualified for the job?
  • What are your immediate and long-term goals?
  • What is your greatest strength?

Final Review and Offer

Reference Check

Checking references is a quick and easy way to check for any red flags that didn’t arise to this point in the hiring process. Great insights can be provided by former colleagues and employers.

Crafting an Offer: Salary and Benefits

The average Benefit Specialist salary offered by employers increased for 3 out of 6 consecutive quarters in the United States. In the last quarter, we see a decrease of 4% from $56,038.38 to $53,908.37 compared to the quarter before, which is the biggest decrease in the past 6 quarters. For Benefit Specialist positions, the most common benefits job seekers reported being offered by employers include: paid time off by 84.0%, healthcare insurance by 80.0%, dental insurance by 80.0%, vision insurance by 80.0%, a 401k plan by 76.0%, discounts by 52.0%, and stock options/grants by 24.0%. While still relatively rare, more and more employers now offer flexibility benefits, including flexible working hours, location variety, mostly remote, paternity leave, fully remote, somewhat remote, sabbaticals, and maternity leave, to attract and retain Benefit Specialist candidates to their organization.

Background Check and Drug Test

According to self-reported job seeker feedback, 58.7% of the employers conducted a background check, and 38.1% of the employers conducted a drug test prior to the hiring of their Benefit Specialist candidates.


When you’re ready to hire a Benefit Specialist, SimplyHired is here to help with your next steps. Our Human Resources Information System (HRIS) provides onboarding tools and other essential HR tools. From document signing to time off tracking, our HRIS will help you seamlessly move a Benefit Specialist candidate through the hiring and onboarding process.

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