How to Make Your Next Certified Medical Assistant Hire

Get data-driven information to help guide you through the hiring process. Then, when you’re ready, post your job to SimplyHired and reach top candidates from all across the web.

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Last updated at 09-15-2020 15:30:28



More than 15,204 companies advertise 82,256 Certified Medical Assistant jobs on SimplyHired and its partner sites each year. After analyzing job postings and salary information from these companies, as well as direct job seeker feedback, we’ve compiled a list of insights to show you how to attract and hire your next Certified Medical Assistant most efficiently.

Hiring Process

In the past quarter, we’ve seen 28,598 job posts from 7,920 employers in the United States. This is a increase of 45.2% compared to the previous quarter. On average, there are 27 Certified Medical Assistant job seekers for every active Certified Medical Assistant job, which shows that it is a job seeker's market.

Writing a Job Description

In the past quarter, Medical Assistant, Certified Medical Assistant, Customer Service Representative, Nursing Assistant, Receptionist, Medical Receptionist, Licensed Practical Nurse, Call Center Representative, Administrative Assistant, and Medical Office Assistant seem to be the most sought after jobs amongst the Certified Medical Assistant candidates in the United States. This differs from the last six quarters, where the most popular titles were: Medical Assistant, Certified Medical Assistant, Customer Service Representative, Nursing Assistant, Receptionist, Medical Receptionist, Administrative Assistant, Medical Office Assistant, Licensed Practical Nurse, and Front Desk Agent. If you use one of these currently popular titles in the job description, you'll likely be able to attract a lot more candidates to apply.

For the Certified Medical Assistant candidates who are actively applying to jobs in this same period, we see that 10.6% of the active Certified Medical Assistant candidates have less than 3 years of experience, 17.0% have between 3-5 years of experience, 32.5% have 6-10 years of experience, and 40.0% have over 10 years of experience. The average years of experience has shifted from an estimated 9.0 years to 8.9 years. If you're posting a job in today's market, expect candidates with about the same experience level to apply to your job compared to the last 2 quarters.

In the previous quarter, the most popular skills that employers are looking for include communication skills, medical office experience, computer skills, vital signs, customer service, English, medication administration, medical terminology, documentation review, and Spanish. Demand for osha, documentation review, writing skills, athenahealth, employment & labor law, experience administering injections, hipaa, front desk, computer literacy, and data entry has significantly increased. If you are looking for a Certified Medical Assistant with a similar skill set, be sure to follow industry best practices in skill requirements.

Job posts with salary information received about 1.3 as many applies as those without it. In the past quarter, less than 29.3% of the job posts displayed salary information. By adding salary information to your job posting, you could potentially increase the number of applicants by approximately 30.0%.

Example Certified Medical Assistant responsibilities

  • Assisting examined patients
  • Preparing exam rooms for patients' visits and maintaining them between exams
  • Sterilizing equipment
  • Preparing and dispensing medications based on doctors' orders
  • Preparing reports outlining patient conditions and treatments


Active Recruiting

When reaching out to candidates, it’s best to understand where to look. We’ve identified hiring trends in states as well as companies regularly hiring for Certified Medical Assistant positions. This should provide a good place to start looking for qualified candidates. According to our data in the last quarter: Texas, Florida, New Jersey, North Carolina, and Georgia are the states that have the highest demand for Certified Medical Assistants. Texas, Florida, Georgia, North Carolina, and New Jersey are where most job seekers are searching for Certified Medical Assistant jobs. If we look at the Certified Medical Assistant to job ratio, South Dakota, Indiana, Iowa, New Hampshire, and Kansas have the lowest number of Certified Medical Assistant applicants per job. Delaware, Louisiana, Nevada, Rhode Island, and Mississippi have the most active Certified Medical Assistant job seekers per job.

Passive Recruiting

While actively recruiting candidates for your role, you should also post your job to SimplyHired. By posting for free and paying only for the qualified applicants you want, your post will automatically go to a network of job boards to reach millions of qualified candidates. With SimplyHired, it doesn’t end with the post. You can track your applicants throughout the hiring process with our simple and easy to use Applicant Tracking System (ATS).

Review Candidates

In the last quarter, we estimate there are 776,580 job seekers interested in Certified Medical Assistant opportunities in the United States. That’s a 37.7% increase compared to the previous quarter with 564,014 active job seekers. Around 10.6% of the active Certified Medical Assistant candidates have less than 3 years of experience, over 17.0% have between 3-5 years of experience, 32.5% have 6-10 years of experience, and 40.0% have over 10 years of experience. The average experience level of the available Certified Medical Assistant candidates is 8.9 years. Active candidates in the Certified Medical Assistant profession most commonly have high school diplomas, followed by associate's degrees, bachelor's degrees, and master's degrees. When setting education requirements for your position, aligning with the industry standard makes it easier to find potential candidates. Application rates indicate that Certified Medical Assistant candidates are likely experiencing a market in which applicants have less negotiating power. From an employer perspective, you'll have a greater selection of candidates to choose from and may want to invest in automated screening tools.

Interviewing Candidates

Interview Process

*Self-reported data collected from 11,027 Certified Medical Assistants from 1/1/2020 to 6/30/2020, via online employer reviews for companies including Ascension, Aperion Care, Baylor Scott & White Health, WellStar Health System Inc, Brookdale Senior Living, Sutter Health, AdventHealth, DuPage Medical Group, Kaiser Permanente, and Northwestern Medicine.

After analyzing post-interview data from Certified Medical Assistant candidates in the last 6 months, we see more than 42.9% of the candidates self-reported being hired within 1 to 2 days. Around 87.6% of the candidates for this job reported being hired within 2 weeks. If your process takes longer than 2 weeks in the recent market, you'll likely lose these candidates to other employers. Most of the Certified Medical Assistant candidates are expecting a on-site interview, background check, drug test, and phone call/screening. Most employers do not require a problem solving exercises, written test, or presentation. If you are trying to hire your next Certified Medical Assistant quickly, consider simplifying and streamlining the hiring process. As for the interview experience, more than 75.9% of the candidates had a good or great interview experience, and more than 54% of the candidates thought that the interview leaned more towards easy.

Example Interview Questions

  • How would you describe your ideal job?
  • How would you handle working with an irate customer?
  • Describe a time when you have had enough and told off your boss.

Final Review and Offer

Reference Check

Checking references is a quick and easy way to check for any red flags that didn’t arise to this point in the hiring process. Great insights can be provided by former colleagues and employers.

Crafting an Offer: Salary and Benefits

The average Certified Medical Assistant salary offered by employers increased for 4 out of 6 consecutive quarters in the United States. In the last quarter, we see a decrease of 7% from $38,099.34 to $35,599.49 compared to the quarter before, which is the biggest decrease in the past 6 quarters. For Certified Medical Assistant positions, the most common benefits job seekers reported being offered by employers include: healthcare insurance by 82.4%, paid time off by 77.4%, dental insurance by 71.9%, a 401k plan by 63.8%, vision insurance by 62.8%, discounts by 28.6%, and stock options/grants by 9.5%. While still relatively rare, more and more employers now offer flexibility benefits, including paternity leave, sabbaticals, fully remote, flexible working hours, somewhat remote, location variety, maternity leave, and mostly remote, to attract and retain Certified Medical Assistant candidates to their organization.

Background Check and Drug Test

According to self-reported job seeker feedback, 52.9% of the employers conducted a background check, and 46.5% of the employers conducted a drug test prior to the hiring of their Certified Medical Assistant candidates.


When you’re ready to hire a Certified Medical Assistant, SimplyHired is here to help with your next steps. Our Human Resources Information System (HRIS) provides onboarding tools and other essential HR tools. From document signing to time off tracking, our HRIS will help you seamlessly move a Certified Medical Assistant candidate through the hiring and onboarding process.

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