How to Make Your Next Computer Technician Hire

Get data-driven information to help guide you through the hiring process. Then, when you’re ready, post your job to SimplyHired and reach top candidates from all across the web.

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Last updated at 09-18-2020 19:37:34

Overview

Methodology

More than 2,540 companies advertise 9,147 Computer Technician jobs on SimplyHired and its partner sites each year. After analyzing job postings and salary information from these companies, as well as direct job seeker feedback, we’ve compiled a list of insights to show you how to attract and hire your next Computer Technician most efficiently.

Hiring Process

In the past quarter, we’ve seen 2,705 job posts from 1,083 employers in the United States. This is a increase of 13.6% compared to the previous quarter. On average, there are 154 Computer Technician job seekers for every active Computer Technician job, which shows that it is an employer's market.

Writing a Job Description

In the past quarter, It Support, It Technician, Customer Service Representative, Computer Technician, Help Desk Analyst, Technical Support Specialist, Desktop Support Technician, Delivery Driver, Warehouse Worker, and Technician seem to be the most sought after jobs amongst the Computer Technician candidates in the United States. This is pretty consistent compared to the same data in the last 6 quarters. If you use one of these currently popular titles in the job description, you'll likely be able to attract a lot more candidates to apply.

For the Computer Technician candidates who are actively applying to jobs in this same period, we see that 14.0% of the active Computer Technician candidates have less than 3 years of experience, 15.7% have between 3-5 years of experience, 24.2% have 6-10 years of experience, and 46.0% have over 10 years of experience. The average years of experience has shifted from an estimated 9.3 years to 8.6 years. If you're posting a job in today's market, expect candidates with about the same experience level to apply to your job compared to the last 2 quarters.

In the previous quarter, the most popular skills that employers are looking for include customer service, communication skills, windows, Microsoft Office, computer networking, English, computer skills, computer hardware, software troubleshooting, and lan. Demand for English, software troubleshooting, microsoft windows server, computer skills, customer service, windows, operating systems, Microsoft Office, lan, and active directory has significantly increased. If you are looking for a Computer Technician with a similar skill set, be sure to follow industry best practices in skill requirements.

Job posts with salary information received about 1.2 as many applies as those without it. In the past quarter, less than 47.9% of the job posts displayed salary information. By adding salary information to your job posting, you could potentially increase the number of applicants by approximately 20.0%.

Example Computer Technician responsibilities

  • Upgrade, maintain and troubleshoot computer hardware and software
  • Install, upgrade and repair peripheral devices such as printers and fax machines
  • Install upgrades and maintain computer networks
  • Service current computers in-house or perform repairs at outsourced facilities, either on- or off-site
  • Analyze customer needs to design custom solutions for network upgrades

Recruiting

Active Recruiting

When reaching out to candidates, it’s best to understand where to look. We’ve identified hiring trends in states as well as companies regularly hiring for Computer Technician positions. This should provide a good place to start looking for qualified candidates. According to our data in the last quarter: California, Texas, Florida, New York, and North Carolina are the states that have the highest demand for Computer Technicians. Texas, California, Florida, North Carolina, and New York are where most job seekers are searching for Computer Technician jobs. If we look at the Computer Technician to job ratio, New Hampshire, Montana, New Mexico, North Dakota, and Wyoming have the lowest number of Computer Technician applicants per job. Delaware, New Jersey, Oregon, Louisiana, and Texas have the most active Computer Technician job seekers per job.

Passive Recruiting

While actively recruiting candidates for your role, you should also post your job to SimplyHired. By posting for free and paying only for the qualified applicants you want, your post will automatically go to a network of job boards to reach millions of qualified candidates. With SimplyHired, it doesn’t end with the post. You can track your applicants throughout the hiring process with our simple and easy to use Applicant Tracking System (ATS).

Review Candidates

In the last quarter, we estimate there are 405,960 job seekers interested in Computer Technician opportunities in the United States. That’s a 21.0% increase compared to the previous quarter with 344,190 active job seekers. Around 14.0% of the active Computer Technician candidates have less than 3 years of experience, over 15.7% have between 3-5 years of experience, 24.2% have 6-10 years of experience, and 46.0% have over 10 years of experience. The average experience level of the available Computer Technician candidates is 8.6 years. Active candidates in the Computer Technician profession most commonly have high school diplomas, followed by bachelor's degrees, associate's degrees, and master's degrees. When setting education requirements for your position, aligning with the industry standard makes it easier to find potential candidates. Application rates indicate that Computer Technician candidates are likely experiencing a market in which applicants have less negotiating power. From an employer perspective, you'll have a greater selection of candidates to choose from and may want to invest in automated screening tools.

Interviewing Candidates

Interview Process

*Self-reported data collected from 2,016 Computer Technicians from 1/1/2020 to 6/30/2020, via online employer reviews for companies including CSAT SOLUTIONS, Best Buy, Flex, Tornillo Independent School District, ABBTECH Professional Resources, Staples, Fry's Electronics, Office Depot, IBM, and Robert Half.

After analyzing post-interview data from Computer Technician candidates in the last 6 months, we see more than 49.4% of the candidates self-reported being hired within 1 to 2 days. Around 88.5% of the candidates for this job reported being hired within 2 weeks. If your process takes longer than 2 weeks in the recent market, you'll likely lose these candidates to other employers. Most of the Computer Technician candidates are expecting a on-site interview, phone call/screening, background check, and problem solving exercises. Most employers do not require a drug test, written test, or presentation. If you are trying to hire your next Computer Technician quickly, consider simplifying and streamlining the hiring process. As for the interview experience, more than 74.0% of the candidates had a good or great interview experience, and more than 40% of the candidates thought that the interview leaned more towards easy.

Example Interview Questions

  • What are your duties as a computer technician?
  • Which skills do you find most useful being a computer technician?
  • How are you as a problem-solver? Give me an example.
  • What kind of technology do you like to use as a computer technician?
  • What is the most challenging technology that you have worked with?

Final Review and Offer

Reference Check

Checking references is a quick and easy way to check for any red flags that didn’t arise to this point in the hiring process. Great insights can be provided by former colleagues and employers.

Crafting an Offer: Salary and Benefits

The average Computer Technician salary offered by employers increased for 3 out of 6 consecutive quarters in the United States. In the last quarter, we see a increase of 2% from $41,836.93 to $42,632.06 compared to the quarter before, which is on par with the past 6 quarters. For Computer Technician positions, the most common benefits job seekers reported being offered by employers include: paid time off by 63.2%, dental insurance by 52.6%, healthcare insurance by 47.4%, a 401k plan by 42.1%, vision insurance by 42.1%, discounts by 36.8%, and stock options/grants by 5.3%. While still relatively rare, more and more employers now offer flexibility benefits, including sabbaticals, mostly remote, somewhat remote, paternity leave, fully remote, maternity leave, location variety, and flexible working hours, to attract and retain Computer Technician candidates to their organization.

Background Check and Drug Test

According to self-reported job seeker feedback, 29.3% of the employers conducted a background check, and 16.2% of the employers conducted a drug test prior to the hiring of their Computer Technician candidates.

Onboarding

When you’re ready to hire a Computer Technician, SimplyHired is here to help with your next steps. Our Human Resources Information System (HRIS) provides onboarding tools and other essential HR tools. From document signing to time off tracking, our HRIS will help you seamlessly move a Computer Technician candidate through the hiring and onboarding process.

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