How to Make Your Next Courier Driver Hire

Get data-driven information to help guide you through the hiring process. Then, when you’re ready, post your job to SimplyHired and reach top candidates from all across the web.

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Last updated at 09-18-2020 10:47:28

Overview

Methodology

More than 1,161 companies advertise 9,613 Courier Driver jobs on SimplyHired and its partner sites each year. After analyzing job postings and salary information from these companies, as well as direct job seeker feedback, we’ve compiled a list of insights to show you how to attract and hire your next Courier Driver most efficiently.

Hiring Process

In the past quarter, we’ve seen 3,644 job posts from 573 employers in the United States. This is a increase of 136.0% compared to the previous quarter. On average, there are 260 Courier Driver job seekers for every active Courier Driver job, which shows that it is an employer's market.

Writing a Job Description

In the past quarter, Delivery Driver, Driver, Customer Service Representative, Courier, Truck Driver, Warehouse Worker, Courier Driver, Route Driver, Security Officer, and Retail Sales Associate seem to be the most sought after jobs amongst the Courier Driver candidates in the United States. This is pretty consistent compared to the same data in the last 6 quarters. If you use one of these currently popular titles in the job description, you'll likely be able to attract a lot more candidates to apply.

For the Courier Driver candidates who are actively applying to jobs in this same period, we see that 10.2% of the active Courier Driver candidates have less than 3 years of experience, 13.1% have between 3-5 years of experience, 26.3% have 6-10 years of experience, and 50.4% have over 10 years of experience. The average years of experience has shifted from an estimated 11.7 years to 11.5 years. If you're posting a job in today's market, expect candidates with about the same experience level to apply to your job compared to the last 2 quarters.

In the previous quarter, the most popular skills that employers are looking for include driving, customer service, communication skills, computer skills, English, bilingualism, courier, automotive diagnostics, delivery driver experience, and time management. Demand for bilingualism, communication skills, computer skills, customer service, driving, and courier has significantly increased. If you are looking for a Courier Driver with a similar skill set, be sure to follow industry best practices in skill requirements.

Job posts with salary information received about 2.6 as many applies as those without it. In the past quarter, less than 33.9% of the job posts displayed salary information. By adding salary information to your job posting, you could potentially increase the number of applicants by approximately 160.0%.

Example Courier Driver responsibilities

  • Load and unload packages or freight
  • Drive trucks short distances, generally within a city
  • Serve as backup driver to a local driver, transporting the local driver's truck if the primary truck breaks down
  • Perform both local and long distance deliveries, particularly at night or other off-peak hours when other workers aren’t available
  • Drive company trucks or own their own vehicles but still need to take directions from the company dispatcher

Recruiting

Active Recruiting

When reaching out to candidates, it’s best to understand where to look. We’ve identified hiring trends in states as well as companies regularly hiring for Courier Driver positions. This should provide a good place to start looking for qualified candidates. According to our data in the last quarter: California, Texas, Florida, New York, and Georgia are the states that have the highest demand for Courier Drivers. California, Texas, Florida, New York, and Georgia are where most job seekers are searching for Courier Driver jobs. If we look at the Courier Driver to job ratio, Wyoming, North Dakota, Montana, Utah, and Vermont have the lowest number of Courier Driver applicants per job. Georgia, Missouri, Louisiana, North Carolina, and Alabama have the most active Courier Driver job seekers per job.

Passive Recruiting

While actively recruiting candidates for your role, you should also post your job to SimplyHired. By posting for free and paying only for the qualified applicants you want, your post will automatically go to a network of job boards to reach millions of qualified candidates. With SimplyHired, it doesn’t end with the post. You can track your applicants throughout the hiring process with our simple and easy to use Applicant Tracking System (ATS).

Review Candidates

In the last quarter, we estimate there are 946,296 job seekers interested in Courier Driver opportunities in the United States. That’s a 77.3% increase compared to the previous quarter with 533,613 active job seekers. Around 10.2% of the active Courier Driver candidates have less than 3 years of experience, over 13.1% have between 3-5 years of experience, 26.3% have 6-10 years of experience, and 50.4% have over 10 years of experience. The average experience level of the available Courier Driver candidates is 11.5 years. Active candidates in the Courier Driver profession most commonly have high school diplomas, followed by associate's degrees, bachelor's degrees, and master's degrees. When setting education requirements for your position, aligning with the industry standard makes it easier to find potential candidates. Application rates indicate that Courier Driver candidates are likely experiencing a market in which applicants have less negotiating power. From an employer perspective, you'll have a greater selection of candidates to choose from and may want to invest in automated screening tools.

Interviewing Candidates

Interview Process

*Self-reported data collected from 3,409 Courier Drivers from 1/1/2020 to 6/30/2020, via online employer reviews for companies including FedEx Express, Fast Despatch, DHL, FedEx, Amazon.com, Hermes, Postmates, SkipTheDishes, FedEx Ground, and DPD.

After analyzing post-interview data from Courier Driver candidates in the last 6 months, we see more than 54.3% of the candidates self-reported being hired within 1 to 2 days. Around 88.0% of the candidates for this job reported being hired within 2 weeks. If your process takes longer than 2 weeks in the recent market, you'll likely lose these candidates to other employers. Most of the Courier Driver candidates are expecting a on-site interview, background check, phone call/screening, and drug test. Most employers do not require a they have no interview or written test. If you are trying to hire your next Courier Driver quickly, consider simplifying and streamlining the hiring process. As for the interview experience, more than 58.9% of the candidates had a good or great interview experience, and more than 60% of the candidates thought that the interview leaned more towards easy.

Example Interview Questions

  • Why do you want this job?
  • What is your availability?
  • What are some of your responsibilities as a courier?
  • Are you willing to make deliveries during rush-hour traffic?
  • Are you willing to take on some more responsibilities, such as filling in for the receptionist or answering phones when the office is busy?

Final Review and Offer

Reference Check

Checking references is a quick and easy way to check for any red flags that didn’t arise to this point in the hiring process. Great insights can be provided by former colleagues and employers.

Crafting an Offer: Salary and Benefits

The average Courier Driver salary offered by employers increased for 4 out of 6 consecutive quarters in the United States. In the last quarter, we see a increase of 7% from $46,841.17 to $50,088.32 compared to the quarter before, which is on par with the past 6 quarters. For Courier Driver positions, the most common benefits job seekers reported being offered by employers include: healthcare insurance by 64.9%, paid time off by 62.2%, dental insurance by 52.7%, a 401k plan by 48.6%, vision insurance by 47.3%, discounts by 31.1%, and stock options/grants by 13.5%. While still relatively rare, more and more employers now offer flexibility benefits, including paternity leave, mostly remote, fully remote, flexible working hours, somewhat remote, sabbaticals, location variety, and maternity leave, to attract and retain Courier Driver candidates to their organization.

Background Check and Drug Test

According to self-reported job seeker feedback, 33.7% of the employers conducted a background check, and 19.7% of the employers conducted a drug test prior to the hiring of their Courier Driver candidates.

Onboarding

When you’re ready to hire a Courier Driver, SimplyHired is here to help with your next steps. Our Human Resources Information System (HRIS) provides onboarding tools and other essential HR tools. From document signing to time off tracking, our HRIS will help you seamlessly move a Courier Driver candidate through the hiring and onboarding process.

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