How to Make Your Next Crew Leader Hire

Get data-driven information to help guide you through the hiring process. Then, when you’re ready, post your job to SimplyHired and reach top candidates from all across the web.

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Last updated at 09-18-2020 16:52:18



More than 5,915 companies advertise 26,000 Crew Leader jobs on SimplyHired and its partner sites each year. After analyzing job postings and salary information from these companies, as well as direct job seeker feedback, we’ve compiled a list of insights to show you how to attract and hire your next Crew Leader most efficiently.

Hiring Process

In the past quarter, we’ve seen 8,686 job posts from 2,940 employers in the United States. This is a increase of 5.1% compared to the previous quarter. On average, there are 46 Crew Leader job seekers for every active Crew Leader job, which shows that it is a job seeker's market.

Writing a Job Description

In the past quarter, Delivery Driver, Warehouse Worker, Laborer, Customer Service Representative, Truck Driver, Retail Sales Associate, Driver, Maintenance Technician, Construction Worker, and Technician seem to be the most sought after jobs amongst the Crew Leader candidates in the United States. This differs from the last six quarters, where the most popular titles were: Delivery Driver, Warehouse Worker, Customer Service Representative, Laborer, Retail Sales Associate, Truck Driver, Driver, Crew Member, Maintenance Technician, and Technician. If you use one of these currently popular titles in the job description, you'll likely be able to attract a lot more candidates to apply.

For the Crew Leader candidates who are actively applying to jobs in this same period, we see that 17.3% of the active Crew Leader candidates have less than 3 years of experience, 22.9% have between 3-5 years of experience, 29.1% have 6-10 years of experience, and 30.7% have over 10 years of experience. The average years of experience has shifted from an estimated 7.9 years to 7.9 years. If you're posting a job in today's market, expect candidates with about the same experience level to apply to your job compared to the last 2 quarters.

In the previous quarter, the most popular skills that employers are looking for include communication skills, leadership, English, customer service, landscape maintenance, supervising experience, Spanish, construction, bilingualism, and basic math. Demand for horticulture, restaurant experience, English, organizational skills, commercial driving, basic math, computer skills, heavy equipment operation, Microsoft Excel, and Microsoft Office has significantly increased. If you are looking for a Crew Leader with a similar skill set, be sure to follow industry best practices in skill requirements.

Job posts with salary information received about 2.1 as many applies as those without it. In the past quarter, less than 48.2% of the job posts displayed salary information. By adding salary information to your job posting, you could potentially increase the number of applicants by approximately 110.0%.

Example Crew Leader responsibilities

  • Directs the activities of workers
  • Makes sure workers follow safety precautions and company policies
  • Training new employees
  • Schedule work shifts to ensure proper coverage
  • Discuss business and marketing strategies with the company owner


Active Recruiting

When reaching out to candidates, it’s best to understand where to look. We’ve identified hiring trends in states as well as companies regularly hiring for Crew Leader positions. This should provide a good place to start looking for qualified candidates. According to our data in the last quarter: Florida, Texas, California, North Carolina, and Georgia are the states that have the highest demand for Crew Leaders. Texas, Florida, North Carolina, Georgia, and California are where most job seekers are searching for Crew Leader jobs. If we look at the Crew Leader to job ratio, West Virginia, Pennsylvania, Ohio, New Hampshire, and Wyoming have the lowest number of Crew Leader applicants per job. Nevada, Louisiana, Arkansas, Hawaii, and Kentucky have the most active Crew Leader job seekers per job.

Passive Recruiting

While actively recruiting candidates for your role, you should also post your job to SimplyHired. By posting for free and paying only for the qualified applicants you want, your post will automatically go to a network of job boards to reach millions of qualified candidates. With SimplyHired, it doesn’t end with the post. You can track your applicants throughout the hiring process with our simple and easy to use Applicant Tracking System (ATS).

Review Candidates

In the last quarter, we estimate there are 393,342 job seekers interested in Crew Leader opportunities in the United States. That’s a 0.7% decrease compared to the previous quarter with 399,211 active job seekers. Around 17.3% of the active Crew Leader candidates have less than 3 years of experience, over 22.9% have between 3-5 years of experience, 29.1% have 6-10 years of experience, and 30.7% have over 10 years of experience. The average experience level of the available Crew Leader candidates is 7.9 years. Active candidates in the Crew Leader profession most commonly have high school diplomas, followed by associate's degrees, bachelor's degrees, and master's degrees. When setting education requirements for your position, aligning with the industry standard makes it easier to find potential candidates. Application rates indicate that Crew Leader candidates are likely experiencing a market in which applicants have less negotiating power. From an employer perspective, you'll have a greater selection of candidates to choose from and may want to invest in automated screening tools.

Interviewing Candidates

Interview Process

*Self-reported data collected from 7,880 Crew Leaders from 1/1/2020 to 6/30/2020, via online employer reviews for companies including Sonic Drive-In, McDonald's, AMC Theatres, The Wendy's Company, U.S. Census Bureau, Little Caesars, Brightview, Burger King, Flagger Force Traffic Control Services, and Tropical Smoothie Cafe.

After analyzing post-interview data from Crew Leader candidates in the last 6 months, we see more than 69.2% of the candidates self-reported being hired within 1 to 2 days. Around 93.6% of the candidates for this job reported being hired within 2 weeks. If your process takes longer than 2 weeks in the recent market, you'll likely lose these candidates to other employers. Most of the Crew Leader candidates are expecting a on-site interview, background check, phone call/screening, and drug test. Most employers do not require a problem solving exercises or written test. If you are trying to hire your next Crew Leader quickly, consider simplifying and streamlining the hiring process. As for the interview experience, more than 73.7% of the candidates had a good or great interview experience, and more than 50% of the candidates thought that the interview leaned more towards easy.

Example Interview Questions

  • What is the definition of a Crew Leader and a Driver Helper job?
  • Describe your Crew Leader experience.
  • How do you effectively communicate with your crew?
  • What motivates you to be a great employee?
  • What are the most important behaviors of a high performer?

Final Review and Offer

Reference Check

Checking references is a quick and easy way to check for any red flags that didn’t arise to this point in the hiring process. Great insights can be provided by former colleagues and employers.

Crafting an Offer: Salary and Benefits

The average Crew Leader salary offered by employers increased for 4 out of 6 consecutive quarters in the United States. In the last quarter, we see a decrease of 1% from $47,853.69 to $47,238.54 compared to the quarter before, which is the biggest decrease in the past 6 quarters. For Crew Leader positions, the most common benefits job seekers reported being offered by employers include: healthcare insurance by 62.5%, paid time off by 61.0%, dental insurance by 50.0%, a 401k plan by 45.1%, vision insurance by 44.8%, discounts by 31.7%, and stock options/grants by 8.7%. While still relatively rare, more and more employers now offer flexibility benefits, including somewhat remote, maternity leave, fully remote, flexible working hours, location variety, sabbaticals, mostly remote, and paternity leave, to attract and retain Crew Leader candidates to their organization.

Background Check and Drug Test

According to self-reported job seeker feedback, 33.0% of the employers conducted a background check, and 26.4% of the employers conducted a drug test prior to the hiring of their Crew Leader candidates.


When you’re ready to hire a Crew Leader, SimplyHired is here to help with your next steps. Our Human Resources Information System (HRIS) provides onboarding tools and other essential HR tools. From document signing to time off tracking, our HRIS will help you seamlessly move a Crew Leader candidate through the hiring and onboarding process.

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