Accounts Receivable Clerks Interview Questions
Example Interview Questions
In this article, we explore some common interview questions for accounts receivable clerks and provide sample answers to help you prepare.
What qualities do you have that would make you a good accounts receivable clerk?
As an accounts receivable clerk, you will need to provide excellent service to clients and a high level of professionalism. As such, you should highlight your customer service skills, as well as your attention to detail in your answer. Provide specific examples to demonstrate how you would do this job successfully.
Example answer: "I am very customer service oriented. I enjoy meeting and interacting with new people, especially clients. I also take great pride in my work, so I always complete it at a high level."
What training do you think is essential for a new accounts receivable clerk?
This question aims to find out whether you have thought of the training that new employees might need when they start with a new company. Your answer will demonstrate your passion for continuous professional development. You should highlight the skills that are most essential to success in the role, such as good customer service, accuracy and solid communication skills.
Example answer: "Confidence is essential in a new accounts receivable clerk. You need to be able to effectively communicate with both clients and coworkers. The other necessary skill is an attention to detail. Accurate recording of all transactions is vital to the company function smoothly."
Do you have any experience with accounts payable work?
The interviewer wants to know if you have had any formal experience with handling bill payments and the process associated with them. Answering this question will require you to describe your previous experience handling payments and how you handled them.
Example answer: "Previously, my manager charged me with working to make sure that our invoicing was in line with our general ledger records. I made sure that all data was accurate and that it synced with our accounting software. I also maintained our vendor master list and communicated with our vendors to ensure they were receiving their payments on time."
What motivates you to perform well on the job?
Interviewers ask this question to test your interest in the position. You should be able to speak about the company's mission statement and your personal goals and objectives. Your answer should demonstrate your motivation to help the organization succeed.
Example answer: "I'm eager to apply my customer service skills. I'm passionate about helping new clients and helping current clients be successful with our products and services. I want to help the organization succeed, to help it to continue its reach in the community and to continue to innovate in the industry."
What would you do if you found an error in an invoice or a paid invoice?
An accounts receivable clerk has to be a highly organized professional, who is able to work efficiently in many different situations. This could mean that you are the one to make the discovery of an error in an invoice, or you could be given this news by another member of staff. Regardless of how you are made aware of it, your answer should show that you would take the necessary steps to resolve it as quickly as possible.
Example answer: "I would immediately check every other invoice from the vendor to make sure no similar mistakes exist. If I find an error, I would inform my supervisor and ask for their guidance on how to proceed. I would complete a review of the invoice and follow up with the vendor. I would also notify the customer so they can address the error."