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call center quality assurance jobs

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  • Auditor, Call Center Quality

    Molina Healthcare - Long Beach, CA 3.2

    Performs call monitoring and assessment of Call Center Associates for both inbound and outbound calls. Participates in call calibration exercises.

    $14.90 - $29.06 an hour

  • Bilingual Contact Center Quality Control Specialist

    Cadence Bank - Birmingham, AL 3.5

    A blend of call monitoring by listening to live calls, recorded calls, and side by side evaluating and coaching. High school diploma or equivalent.

    Estimated: $28,000 - $38,000 a year

  • Quality Assurance Analyst

    Code Blue LLC - Remote 

    Provides accurate and timely quality monitoring reports on quality issues, performance measures, and/or call center representatives.

    $40,000 a year
    Quick Apply

  • Call Center Quality Assurance Specialist

    SmithRx - Plano, TX 

    4+ years experience as a Quality Assurance Specialist in a call center environment, evaluating and scoring member calls. 401(k) Retirement Savings Program.

    Estimated: $33,000 - $43,000 a year
    Quick Apply