Processes local complaints; initiates and monitors support order requests in other jurisdictions.
Position Information:
DBM Grade: 105
Classification: Administrative Specialist I
Position Code: DR3012
Current Cumberland County Employees will follow the County Promotion/Demotion policy.
Essential Job Functions:
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Complete responsibility for interstate initiating caseload with specifically assigned states.
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Liaison between clients and foreign court where they are responsible to interpret court orders and solicit foreign courts to assist with the difficult task of enforcement.
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Conducts initial interviews where they determine proper venue, gather required data, and decide the appropriate course of action for each case.
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Prepares all legal documents for the case initiation process for legal complaints.
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Assist plaintiffs, defendants and other state agencies by telephone, e-mail, and other written correspondence.
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Ensures all TANF (Temporary Aid to Needy Families) recipients have filed for spousal/child support as required.
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Receives and processes mail from the postal service and electronic mail.
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Copies pertinent information and forwards it to plaintiffs.
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Performs other related duties and assignments as required.
Minimum Requirements to Perform the Work:
Education:
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High school diploma required.
Work Experience:
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2 years’ experience in human services, courts, or related field.
Mission Statement: The most livable community with the most efficient and effective public services in Pennsylvania.
We are always looking for talented, self-motivated individuals to join our team. If you think you are ready to be a part of an exciting team, then we encourage you to continue with this job application!
Cumberland County Diversity, Equity, and Inclusion Statement
Cumberland County acknowledges and celebrates the unique characteristics of our residents, employees, and visitors. We identify diversity as a strength and consider it a growing, valuable asset of our community. We thoughtfully offer services and opportunities by understanding the different needs of our residents and actively engaging the underrepresented. Everyone who lives, works, and visits Cumberland County will benefit from our commitment to a welcoming environment.
TECHNOLOGY SUPPORT/ISSUES WITH APPLYING:
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EMAIL CONFIRMATION:
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Medical Benefits:
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Capital Blue Cross Medical Insurance
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Health Savings Account
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Wellness program with wellness incentives
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Capital Blue Cross Vision Insurance
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United Concordia Dental Insurance
Retirement Benefits:
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County Retirement Pension
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5% minimum pre-tax contribution required, with the option of increasing your contribution over 5% up to 15% post-tax
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Fully vested after 5 years of credited service
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Normal Retirement Options:
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Age 55 with 20 years of credited service
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Age 60 with any amount of credited service
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Voluntary 457b Deferred Compensation Plan
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Military Time Buy Back Options
Paid Time Off:
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Vacation
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10 days per year, accrued per pay period (Non-Exempt)
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15 days per year, accrued per pay period (Exempt)
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Increase for both Non-Exempt and Exempt of 5 days per year after 2 years of service
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Personal
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3 Personal days per year, pro-rated based on starting date
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Sick
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5 Sick days per year, pro-rated based on starting date
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12 Paid County Holidays
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No waiting period to receive paid holidays
Additional Benefits:
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Educational Assistance
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80% of cost of tuition and books up to the annual IRS limit per calendar year (after 6 months of Full-Time Employment)
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Public Service Loan Forgiveness (PSLF) – certain eligibility requirements must be met
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Employee Assistance Program
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Resources for: Childcare, Eldercare, Legal, Financial, and Coaching
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Flexible Spending Account
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Dependent Care Account
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Short Term Disability
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Long Term Disability
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Life Insurance
