Top 308 Entry level software Jobs in Boston, Ma

Desktop Support Technician
Ovation Workplace Services —Boston, MA
- $35,000 - $49,000 a year
- Weekends as needed
- Background check
- Computer Science
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
5d
Security Engineer (Computer Scientist)
VA Boston Healthcare System —Boston, MA
- Full-time
- Background check
- Computer science
- Computer Science
- Health savings account
- Health insurance
Quick Apply
8d
Associate Software Engineer
Liberty Mutual —Boston, MA
- $75,000 - $140,000 a year
- Full-time
- System design
- Office
- Bachelor's degree
4d
Junior Full Stack Engineer (Java/React)
General Dynamics Mission Systems, Inc —Dedham, MA
- $94,388 - $99,550 a year
- Full-time
- Bachelor of Science
- Research
- SQL
CourseLeaf Systems Administrator
Yoh, A Day & Zimmermann Company —Boston, MA
- $45 - $50 an hour
- Contract
- Remote
- Mid-level
- Fair chance
- Training & development
- Health savings account
- Disability insurance
Quick Apply
Software Engineer
Optum —Boston, MA
- $72,800 - $130,000 a year
- Full-time
- Remote
- Computer science
- Computer Science
- Pass drug screening
12d
Software Engineer, Early Career
Viasat, Inc. —Boston, MA
- $95,000 - $150,000 a year
- Online Application
- Hybrid work
- Computer Science
- Java
- Bachelor's degree
6d
Embedded Engineer
WHOOP —Boston, MA
- $105,000 - $145,000 a year
- Full-time
- Computer Science
- Office
- Analysis skills
Software Engineer I
Chewy —Boston, MA
- $131,082 - $163,000 a year
- Full-time
- Computer science
- Computer Science
- Software troubleshooting
- Paid holidays
- Health insurance
ANALYST I, CASINO ANALYTICS
DraftKings —Boston, MA
- $64,000 - $80,000 a year
- Full-time
- SQL
- Math
- 1 year
11d
Data Scientist - Graduate
NASDAQ —Boston, MA
- $84,000 - $147,000 a year
- Full-time
- Hybrid work
- Computer Science
- English
- Office
- Paid parental leave
- Employee stock purchase plan
Software Engineer, Early Career
Viasat —Boston, MA
- $95,000 - $150,000 a year
- Online Application
- Hybrid work
- Computer Science
- Java
- Bachelor's degree
6d
Software Engineer I (Backend)
WHOOP —Boston, MA
- $105,000 - $145,000 a year
- Urgently hiring
- Computer science
- System design
- Office
Computer Scientist
MIT Lincoln Laboratory —Lexington, MA
- $100,200 - $150,000 a year
- Computer science
- Computer Science
- Writing skills
- Health insurance
- Dental insurance
IT Audit Associate - REMOTE
Ryder System —Boston, MA
- $65,000 - $70,000 a year
- Full-time
- Remote
- CPA
- Mid-level
- Finance
- Disability insurance
- Health insurance
Junior Embedded Software Development Engineer
Sonos, Inc —Boston, MA
- $93,000 - $115,900 a year
- Email
- Hybrid work
- Computer science
- Computer Science
- Software troubleshooting
- Paid parental leave
- AD&D insurance
Software Engineer
PTC Inc. —Boston, MA
- Hybrid work
- Computer science
- Azure
- Computer Science
Software Engineer - C++, Compiler
Siemens —Burlington, MA
- $90,000 - $162,000 a year
- Full-time
- Hybrid work
- Computer science
- Computer Science
- Bachelor of Science
4d
Data Analyst
MIT Lincoln Laboratory —Lexington, MA
- $100,200 - $150,000 a year
- Computer science
- Computer Science
- Math
- Health insurance
- Dental insurance
Full-Stack Engineer
ElevenLabs —Boston, MA
- Full-time
- Remote
- System design
- APIs
- Senior level
- Travel reimbursement

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entry level software jobs near boston, ma

Desktop Support Technician

Ovation Workplace Services -
Boston, MA

Quick Apply

Job Details

Full-time
$35,000 - $49,000 a year
5 days ago

Benefits

Health insurance
Dental insurance
Paid time off
Vision insurance
401(k) matching

Qualifications

Endpoint Security
Desktop support
MacOS Server
Computer Science
Smartphone (troubleshooting support)
IT user and group management
GPO
Laptop (troubleshooting support)
Incident management software
iOS
Encryption
Windows
User training (technical support)
Internal employee customer service
Productivity software support
Desktop (troubleshooting support)
Computer management
Customer support ticket management
macOS administration
Mobile device management
Productivity software
Associate's degree
Active Directory
Ticketing system technical support
Information Technology

Full Job Description

POSITION DESCRIPTION

Desktop Support Technician

Department: Information Technology | FLSA Classification: Non-Exempt | Employment Type: Full-Time

POSITION SUMMARY

The Desktop Support Technician delivers first- and second-level technical support across local and remote environments. Responsibilities include hardware and software troubleshooting, incident documentation in the IT ticketing system, and resolution of issues involving operating systems, enterprise applications, and peripheral equipment. This role requires proactive communication with end users and timely escalation to maintain SLAs and operational consistency across all shifts.

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES

Primary duties are listed below. This list is illustrative, not exhaustive; additional duties may be assigned as business needs require.

Deliver first- and second-level technical support to end users for hardware, software, and application issues via phone, remote access tools, and on-site assistance.

Log, track, and maintain accurate documentation for all reported incidents and service requests within the designated IT ticketing system.

Install, configure, upgrade, and troubleshoot supported Windows operating systems (currently Windows 10 and Windows 11) and the Microsoft Office 365 suite.

Provide foundational support for macOS environments to assist users of Apple devices.

Install, configure, and support enterprise applications, including Cisco Jabber and other organization-approved software.

Install, configure, and troubleshoot printers, desktop computers, laptops, and other authorized peripheral devices.

Perform routine preventive maintenance on computers, laptops, and printers to ensure continued operational reliability.

Conduct remedial repairs on desktops, laptops, printers, and related peripheral equipment.

Utilize diagnostic tools to troubleshoot issues related to network connectivity and workstation hardware and software.

Coordinate with third-party vendors to remediate complex audio/visual (AV) issues as required.

Provide timely and professional status updates to end users and stakeholders regarding open incidents and resolutions.

Support mobile device management (MDM) for iOS and Android devices within the enterprise environment.

Demonstrate working knowledge of networks, servers, audio/visual systems, smart devices, and telecommunications in support of a broad range of IT needs.

Perform other duties as assigned by management in support of departmental and organizational objectives.

MINIMUM QUALIFICATIONS

Education

Associate's or Bachelor's degree in Computer Science, Information Technology, or a related field; OR an equivalent combination of education, training, and directly related work experience sufficient to demonstrate the required knowledge, skills, and abilities.

Experience

Minimum of eighteen (18) months of hands-on experience in a desktop support, help desk, or IT support capacity.

Demonstrated experience supporting Windows-based environments, including Windows 10 and/or Windows 11.

Certifications (Preferred)

CompTIA A+ certification or equivalent vendor-neutral credential.

Microsoft Certified Professional (MCP), Microsoft 365 Fundamentals, or higher-level Microsoft certification.

REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES

Proficiency in Windows operating systems, Microsoft Active Directory, Group Policy Objects (GPOs), and Microsoft Office 365.

Experience with PC and laptop hardware installation, configuration, and troubleshooting.

Familiarity with enterprise antivirus and endpoint protection solutions.

Experience with helpdesk ticketing systems and IT service management practices.

Knowledge of mobile device management (MDM) platforms supporting iOS and Android devices.

Familiarity with enterprise encryption solutions and Windows device management via Active Directory.

Strong analytical, problem-solving, and technical troubleshooting abilities.

Ability to effectively manage multiple priorities, work independently, and consistently meet established SLAs.

Excellent verbal and written communication skills with the ability to convey technical information clearly to non-technical audiences.

Demonstrated commitment to delivering high-quality customer service to internal stakeholders.

Ability to adapt to a rapidly evolving technology environment and shifting organizational priorities.

Willingness to work outside standard business hours, including evenings and weekends, for scheduled project support or emergency response as required.

PHYSICAL REQUIREMENTS AND WORK ENVIRONMENT

The demands below are representative of those required to perform this role's essential functions. Reasonable accommodations will be made for qualified individuals with disabilities in accordance with the ADA and applicable state law.

Regularly required to sit, stand, walk, and use hands to operate a computer keyboard and standard office equipment.

Occasionally required to lift and/or move IT equipment weighing up to 50 pounds.

May require bending, kneeling, or crouching to install or service equipment.

Work is performed primarily in a standard office or data center environment with moderate noise levels.

May be required to travel to or work at multiple organizational sites or client locations.

EQUAL EMPLOYMENT OPPORTUNITY

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy and related conditions), gender identity, sexual orientation, national origin, age, disability, genetic information, veteran status, or any other characteristic protected under applicable federal, state, or local law, including Title VII, the ADEA, the ADA, GINA, and USERRA.

Applicants requiring a reasonable accommodation to participate in the application or interview process should contact Human Resources in advance.

DISCLAIMER

This description outlines the general nature and scope of the role and is not an exhaustive list of all duties or requirements. Management may modify responsibilities as business needs evolve.

Job Type: Full-time

Pay: $35,000.00 - $49,000.00 per year

Benefits:

401(k) matching
Dental insurance
Health insurance
Paid time off
Vision insurance

Experience:

MacOS Server: 1 year (Required)
Desktop support: 3 years (Required)
Active Directory: 3 years (Required)

Work Location: In person

Quick Apply

Refine Your Search

entry level software jobs in boston, ma

Desktop Support Technician

Security Engineer (Computer Scientist)

Associate Software Engineer

Junior Full Stack Engineer (Java/React)

CourseLeaf Systems Administrator

Software Engineer

Software Engineer, Early Career

Embedded Engineer

Software Engineer I

ANALYST I, CASINO ANALYTICS

Data Scientist - Graduate

Software Engineer, Early Career

Software Engineer I (Backend)

Computer Scientist

IT Audit Associate - REMOTE

Junior Embedded Software Development Engineer

Software Engineer

Software Engineer - C++, Compiler

Data Analyst

Full-Stack Engineer

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