Top 2611 Information technology Jobs in Silver Spring, MD

Commercial Food Service Repair Tech
Marra Forni —Elkridge, MD
- $25 - $32 an hour
- Full-time
- Spanish
- English
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Clinical Training Specialist
RWD Consulting, LLC —Bethesda, MD
- $100,000 - $106,000 a year
- Full-time
- Classroom
- Mid-level
- Presentation skills
- Health insurance
- Dental insurance
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11d
Mobile Reverse Engineer
Peraton —Bethesda, MD
- $112,000 - $179,000 a year
- Computer Science
- Bachelor of Science
- System design
- Health savings account
- Paid holidays
Expert DevSecOps Engineer
MissionSquare —Washington, DC
- $128,490 - $205,580 a year
- Full-time
- 7 years
- Azure
- Bachelor of Science
- Tuition reimbursement
- 401(k) matching
Senior IT Support Engineer (MSP)
JEDA, LLC —Vienna, VA
- $55 - $65 an hour
- Full-time
- Microsoft Word
- Microsoft Excel
- Azure
- Health insurance
- Dental insurance
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Cybersecurity Vulnerability Analyst
Peraton —Linthicum, MD
- $104,000 - $166,000 a year
- Monday to Friday
- Computer Science
- Customer service
- Master's degree
- Health savings account
- Paid holidays
IT Staff Auditor
TFC Consulting, Inc. —Rockville, MD
- From $75,000 a year
- Full-time
- CPA
- Office
- Finance
- Health insurance
- Dental insurance
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User Support Specialist (Intelligence Data Discovery and Tradecraft)
Leidos —Bethesda, MD
- $73,450 - $132,775 a year
- Full-time
- Mid-level
- Office
- Bachelor's degree
- Flexible schedule
Operations Maintenance and Support Specialist
ASRC Federal —Washington, DC
- Full-time
- Azure
- Computer Science
- Mid-level
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Information System Security Officer (ISSO)
Signal Systems Corporation —Millersville, MD
- $115,000 - $170,000 a year
- Full-time
- Background check
- 7 years
- Computer Science
- Health savings account
- Relocation assistance
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7d
Cybersecurity Specialist
BAE Systems Inc. —Reston, VA
- $97,008 - $164,914 a year
- Full-time
- 7 years
- Mid-level
- Master's degree
- Health savings account
- Paid holidays
Information Technology/Assurance (IT/IA) Specialist II
General Dynamics Information Technology —Washington, DC
- $107,744 - $140,760 a year
- Ability to lift 50 pounds
- Travel
- Experience equivalent to degree accepted
IT Support Representative
DENPRO, Inc. —Bryans Road, MD
- $50,000 - $65,000 a year
- Full-time
- Construction site
- Mid-level
- Office
- Health insurance
- Dental insurance
Quick Apply
7d
IT Manager
The Affiliated Sante Group —Silver Spring, MD
- $85,000 - $90,000 a year
- Full-time
- System design
- HIPAA
- Bachelor's degree
- 403(b) matching
- AD&D insurance
Quick Apply
Junior Research Analyst Specialist Ingest, Information Technology
Cherokee Federal —Riverdale Park, MD
- $80,000 - $90,000 a year
- Full-time
- Research
- Mid-level
- 3 years
- Health insurance
- Dental insurance
6d
Desktop Support Technician
Leidos —Arlington, VA
- $35 - $39 an hour
- Full-time
- Mid-level
- Windows
- High school diploma or GED
IT Asset Management Professional
Freddie Mac —McLean, VA
- $77,000 - $115,000 a year
- Full-time
- Microsoft Excel
- Mid-level
- Ability to lift 50 pounds
Director, Internal Audit Technology
Freddie Mac —McLean, VA
- $203,000 - $305,000 a year
- Full-time
- Office
- Fair chance
- IT
Service Desk Technician
Marathon TS —Herndon, VA
- $20 an hour
- Contract
- Background check
- Pass drug screening
- Office
Quick Apply
Risk Analyst
System One —Merrifield, VA
- Contract
- Computer Science
- Analysis skills
- Bachelor's degree
Quick Apply

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information technology jobs near Silver Spring, MD

Commercial Food Service Repair Tech

Marra Forni -
Elkridge, MD

Quick Apply

Job Details

Full-time
$25 - $32 an hour

Benefits

Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance
401(k) matching
Referral program

Qualifications

Engineering equipment malfunctions diagnostics
Technical support via phone
Phone communication
CFESA
High school diploma or GED
Electrical systems
Electrical troubleshooting
Electrical control system maintenance
CRM system proficiency
Productivity software
Video conferences (communication methods)
Technical Proficiency
Mechanical troubleshooting
Ticketing system technical support
Client interaction via phone calls

Full Job Description

Elkridge, MD

Description

The Technical Support Specialist will serve as the primary point of contact for customers, service technicians, and internal teams requiring technical assistance with Marra Forni equipment. This role focuses on diagnosing and resolving issues related to our ovens and related restaurant equipment, ensuring customer satisfaction through expert support and prompt problem resolution.

Key Responsibilities:

Provide technical support via phone, email, and video conferencing for Marra Forni commercial ovens and equipment.
Troubleshoot mechanical, electrical, and control system issues, guiding end users and field technicians through resolution steps.
Document support calls, service issues, and solutions in the CRM system for tracking and quality purposes.
Coordinate with internal teams (Engineering, Production, Sales) to provide accurate information and resolve recurring issues.
Assist in creating and maintaining technical documentation, FAQs, and troubleshooting guides.
Train customers and service partners on proper installation, operation, and maintenance of Marra Forni products.
Support warranty claims processing and escalate complex technical issues when needed.
Monitor and follow up on open support cases to ensure timely resolution and customer satisfaction.

Requirements

High school diploma or equivalent required; Associate’s or Technical Degree preferred.
3+ years of experience in technical support, field service, or equipment repair—preferably within the foodservice or restaurant equipment industry.
Solid understanding of commercial kitchen equipment, mechanical systems, and electrical controls.
Excellent problem-solving skills with the ability to diagnose technical issues over the phone or virtually.
Strong verbal and written communication skills.
Proficiency in using CRM, ticketing systems, and basic Microsoft Office tools.
Ability to work independently, prioritize tasks, and manage time effectively.
Ability to lift 30 lbs
Bilingual (English/Spanish or English/Italian) is a plus.
3/4 CFESA certification is a plus

Job Type: Full-time

Pay: $25.00 - $32.00 per hour

Expected hours: 40 per week

Benefits:

401(k)
401(k) matching
Dental insurance
Health insurance
Paid time off
Referral program
Vision insurance

Work Location: In person

Quick Apply

Refine Your Search

information technology jobs in Silver Spring, MD

Commercial Food Service Repair Tech

Clinical Training Specialist

Mobile Reverse Engineer

Expert DevSecOps Engineer

Senior IT Support Engineer (MSP)

Cybersecurity Vulnerability Analyst

IT Staff Auditor

User Support Specialist (Intelligence Data Discovery and Tradecraft)

Operations Maintenance and Support Specialist

Information System Security Officer (ISSO)

Cybersecurity Specialist

Information Technology/Assurance (IT/IA) Specialist II

IT Support Representative

IT Manager

Junior Research Analyst Specialist Ingest, Information Technology

Desktop Support Technician

IT Asset Management Professional

Director, Internal Audit Technology

Service Desk Technician

Risk Analyst

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