ID.me is the next-generation digital identity wallet that simplifies how individuals securely prove their identity online. Consumers can verify their identity with ID.me once and seamlessly login across websites without having to create a new login and verify their identity again. Over 152 million users experience streamlined login and identity verification with ID.me at 20 federal agencies, 45 state government agencies, and 70+ healthcare organizations. More than 600+ consumer brands use ID.me to verify communities and user segments to honor service and build more authentic relationships. ID.me's technology meets the federal standards for consumer authentication set by the Commerce Department and is approved as a NIST 800-63-3 IAL2 / AAL2 credential service provider by the Kantara Initiative. ID.me is committed to "No Identity Left Behind" to enable all people to have a secure digital identity. To learn more, visit https://network.id.me/.
ID.me is seeking a Principal Tech Lead Manager (TLM) to lead the engineering teams responsible for two foundational platform domains: the Organization Platform and the Data Acquisition & Normalization team. Together, these teams define how organizations are represented, validated, and trusted within ID.me's Identity Trust Graph — and how the attribute data powering those trust decisions is acquired, normalized, and kept current.
The Organization Platform team owns the APIs and services that create, validate, and manage organization records, applications, domain verification, business onboarding, and org-to-org relationships. This is the authoritative source of truth for how businesses and institutions are represented across ID.me's ecosystem — powering developer portal adoption, partner integrations, and downstream identity workflows.
The Data Acquisition & Normalization team is the execution arm of the Identity Trust Graph — building and operating connectors to authoritative and commercial data sources (government registries, telcos, licensing authorities, commercial data providers), normalizing heterogeneous data into clean schemas, and feeding validated attributes into the trust graph at internet scale.
As a TLM at the Principal level, you will be accountable for the technical architecture, delivery, reliability, and operational health of both platforms, as well as the growth and performance of the engineers delivering them. You will partner closely with Product, Security, Compliance, and enterprise stakeholders to drive a roadmap that balances velocity with the rigor these domains demand.
This position will be based full-time in our Mountain View, CA office five days per week.
- Define and evolve the technical architecture for the Organization Platform — including Organizations API, Applications API, Domain Validation, Business Onboarding, RBAC, AI-driven org validation, and workflow engine services.
- Own the architecture and operational strategy for the Data Acquisition & Normalization platform — including source connectors, normalization pipelines, and validation event delivery to downstream consumers.
- Champion API-first, platform-first design across both teams — ensuring services are developer-friendly, well-documented, versioned, and built for long-term interoperability.
- Drive roadmap delivery across both teams — setting priorities, removing blockers, and ensuring high-quality, well-tested software ships on time.
- Build a team culture of ownership, technical rigor, continuous improvement, and high-quality code.
- Mentor senior and staff engineers, developing the next generation of technical leaders within the org.
- Serve as the technical bridge between Engineering, Product, Legal/Compliance, Security, and enterprise customer teams across both domains.
- Provide technical input into team and org-level planning, influencing roadmap prioritization based on platform capabilities and constraints.
- Bachelor's degree in Computer Science, Engineering, or a related field (or equivalent practical experience).
- 10+ years of software engineering experience, with at least 3 years in an engineering management or tech lead manager capacity leading teams of 5–10+ engineers.
- 5+ years of experience building and operating secure, scalable backend APIs and distributed systems (Java, Go, Ruby, Python, or similar).
- 5+ years of experience building and operating data pipelines, API integrations, or ETL/normalization systems at scale.
- Master's degree in Computer Science or a related technical field.
- Deep familiarity with data privacy, security, and compliance considerations in products that handle sensitive personal or organizational data.
- Proven track record collaborating cross-functionally with Product, Legal/Compliance, Security, and business stakeholders to deliver complex programs.
- Strong communication skills with the ability to represent engineering decisions clearly to both technical and non-technical audiences.
- Experience building or managing organization identity, business verification, or entity attribute platforms at scale.
- Familiarity with data acquisition patterns including screen scraping, REST/SOAP integrations, batch data flows, and normalization pipelines.
- Experience with AI-driven validation, profiling, or classification systems integrated into production data pipelines.
- Hands-on experience with OAuth2, OpenID Connect, SAML, and enterprise SSO in the context of B2B integrations or developer onboarding.
- Experience with graph databases (e.g., Neo4j) and modeling entity-attribute relationships at scale.
- Experience with cloud-native infrastructure (AWS, GCP, or Azure), container orchestration (Kubernetes, GKE), and infrastructure-as-code.
- Bonus: Experience at a FinTech, identity, data aggregation, or developer platform company (e.g., Plaid, Yodlee, Okta, Twilio).
ID.me is the next-generation digital identity wallet that simplifies how individuals securely prove their identity online. Consumers can verify their identity with ID.me once and seamlessly log in across websites without needing to create a new login and re-verify. Over 140 million users experience streamlined login and identity verification with ID.me at 20 federal agencies, 44 state government agencies, and 66 healthcare organizations. More than 600 consumer brands use ID.me to verify communities and user segments to honor service and build more authentic relationships. ID.me's technology meets the federal standards for consumer authentication set by the Commerce Department and is approved as a NIST 800-63-3 IAL2 / AAL2 credential service provider by the Kantara Initiative. ID.me is committed to "No Identity Left Behind" to enable all people to have a secure digital identity.
ID.me is a full-time, in-office culture. Unless a specific job description explicitly states otherwise, all roles are on-site five days per week at one of our offices in McLean, VA; Mountain View, CA; New York City, NY; or Tampa, FL. Certain roles — such as field-based sales or other remote-by-design positions — may have different work arrangements as noted in their individual postings.
ID.me maintains a work environment free from discrimination, where employees are treated with dignity and respect. All ID.me employees share in the responsibility for fulfilling our commitment to equal employment opportunity. ID.me does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. ID.me adheres to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, ID.me's policy is to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations and ordinances where a particular employee works. Upon request we will provide you with more information about such accommodations.
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