DUTIES AND RESPONSIBILITIES:
All Positions
Conducts complex and sensitive research assignments requiring locating and gathering of data from multiple sources and interpretation of often conflicting and ambiguous data to reach sound conclusions; identifies research problems and challenges, determines analytical techniques appropriate to an assignment's purpose; develops statistical and information-gathering processes to ensure quality, integrity, validity, and relevance of data obtained for analysis and decision making purposes.
Compiles information by grouping and/or categorizing the information (e.g., in tables, spreadsheets, data files) in meaningful ways in order to facilitate meeting specific analytical requirements.
Uses qualitative and/or quantitative analytical methods in order to identify issues, summarize findings and draw fact-based conclusions often based upon large amounts of information.
Analyzes complex operational, financial, program and other issues and makes recommendations on appropriate courses of action; participates in the development of options and positions that meet objectives and best balance the interests of various stakeholders; develops and/or recommends the development of programs or policies to address problems or improve operations by applying the results of research and analysis of pertinent information in order to ensure the highest likelihood of success.
Prepares a variety of documents (e.g., reports, business correspondence, memoranda) often of a highly sensitive nature requiring the exercise of organizational acumen; uses appropriate software programs (e.g., word processing, desktop publishing, presentation) to create materials in a variety of formats and approaches in order to effectively communicate information to various audiences (e.g., departmental personnel, members of the public, governing boards).
Interacts with a variety of individuals (e.g., vendors, managers, representatives of external agencies/organizations) often on sensitive and confidential issues; participates in meetings to make presentations, provide advice and/or consultation services, resolve conflicts, mediate disputes, and negotiate agreements; coordinates activities with County central agency and departmental staff, contractors, consultants, outside agencies, etc., to ensure that programs are successfully implemented.
Monitors processes and programs by gathering and analyzing relevant information in order to ensure that processes are capable and stable, and programs are proceeding as planned; monitors emerging issues and concerns in order to develop timely, proactive responses.
Evaluates the effectiveness of various programs by comparing program outcomes to program goals in order to determine whether to continue, modify, or discontinue programs.
Performs various administrative duties (e.g., creating and maintaining files; formatting standard documents; receiving, processing, and routing documents) by appropriately applying Federal and State laws, County and local ordinances, and departmental policies and procedures in order to ensure all work done complies with established guidelines and requirements.
Lead Positions
Leads a team/unit of lower-level analysts by providing work guidance and direction to subordinates, and participates in the work of team/unit members; participates in scheduling, assigning and monitoring work of other employees for completeness, accuracy and conformance with departmental standards; provides information, instruction and training on work processes; provides input to supervisor on employee work performance and behaviors; estimates personnel, equipment and material requirements for assigned jobs.
Supervisory Positions
Plans, organizes, assigns, and evaluates the work of a unit of lower-level analysts; with staff, develops, implements and monitors work plans to achieve assigned unit objectives; provides input and monitors performance; participates in developing, implementing and evaluating plans, processes and procedures to achieve established goals and objectives in accordance with department standards.
Interviews, participates in selecting new unit staff; establishes performance requirements and personal development targets; regularly monitors performance and provides training, coaching and mentoring for performance improvement; recommends performance recognition when warranted; subject to management concurrence, takes disciplinary action in accordance with County policies.
EXAMPLE OF DUTIES:
The duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to this class.
Human Resources:
Prepares and presents cases for Civil Service or Employee Relations hearings by interviewing witnesses, assembling evidence, analyzing information, developing a strategy of presentation, preparing written and oral arguments, briefs, and motions and examining and cross-examining witnesses.
Analyzes and resolves problems concerning personnel needs and formulates various procedures as needed to assure the practical and efficient operation of the personnel office.
Initiates and develops recruitment programs, including advertising, contact with public and private agencies and organizations, and liaison with other county departments.
Provides advice and instruction to departmental managers in matters relating to departmental policies and procedures, disciplinary action, writing proper performance evaluations, techniques for correcting specific behavior or performance problems, and the application of Civil Service Rules.
Plans, directs and reviews the work of a small personnel unit responsible for such functions as the conduct of departmental examinations, classification studies or other personnel operations.
Contracts:
Conducts complex contracting feasibility and cost analysis studies of various departmental operations; prepares reports detailing findings and makes recommendations.
Performs or administers contract solicitations, develops specifications and/or scope of work, develops and prepares solicitation packages, participates in the proposal/bid evaluation process, and prepares documentation to support contract recommendations for a variety of contracted services.
Negotiates, or participates in the negotiation of highly complex, legal and operational terms, requirements, and conditions for contract awards and modifications; prepares related documents including contracts, amendments and letter agreements.
Conducts complex legal research in applicable laws and regulations, reviews pending legislation, analyzes impact to department contracting efforts, and confers with County attorneys to formulate recommendations.
Prepares letters and memos to the Board of Supervisors recommending contract awards.
Advises line operations in identifying contractual and funding problems, and in resolving differences with contractors.
Formulates and recommends procedures and policies for contract development, and designs forms and other tools to aid in contract development.
Conducts review of contractor compliance with such requirements as licensures, insurance, Living Wage Ordinance and Jury Duty Ordinance.
Budget/Finance and other closely related administrative functional areas:
Supervises a small administrative staff responsible for assisting in the preparation of the departmental budget.
REQUIRED COMPETENCIES AND QUALIFICATION STANDARDS:
GENERAL COMPETENCIES:
Knowledge:
Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
Administration and Management - Knowledge of business and management principles involved in strategic planning, resource allocation, and coordination of people and resources.
Clerical - Knowledge of administrative and clerical procedures and systems such as managing files and records, designing standard forms, and other general office procedures and terminology.
English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
Skills:
Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
Judgment and Decision Making - Considering the relative costs and benefits of potential actions to choose the most appropriate one.
Mathematical Reasoning - The ability to choose the right mathematical methods or formulas to solve a problem.
Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Coordination - Includes planning, scheduling, organizing, prioritizing, and monitoring work activities by utilizing resources (both human and material) to their fullest and aligning work plans with departmental goals.
Time Management - Managing one's own time and the time of others.
Instructing - Teaching others how to do something.
Monitoring - Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
Quality Control Analysis - Conducting tests and inspections of products, services, or processes to evaluate quality or performance.
Reading Comprehension - Understanding written sentences and paragraphs in work related documents.
Abilities:
Oral Comprehension - The ability to listen to and understand information and ideas presented through spoken words and sentences.
Oral Expression - The ability to communicate information and ideas in speaking so others will understand.
Written Expression - The ability to communicate information and ideas in writing so others will understand.
Reasoning - The ability to apply the rules of logic when synthesizing a variety of information to identify a problem or reach a workable decision, resolution, or recommendation.
Information Ordering - The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations).
SPECIALTY COMPETENCIES:
In addition to the general knowledge requirements listed above, individuals must also possess additional knowledge specific to their specialty area:
Contracts:
County Contracting Authority and Terms and Conditions - Includes knowledge of how to identify and select sources of authority for the County of Los Angeles (e.g., the Board of Supervisors, The County's Purchasing Agent, department heads), knowledge of Proposition A, knowledge regarding legally required contract provisions, knowledge of legally required and Board of Supervisors mandated contract provisions, etc.
Contracting Strategy and Planning - Includes knowledge of the key components of the strategy and planning process, knowledge of the concept of risk as it pertains to contracts, knowledge of how to define the scope of a project and identify requirements to ensure successful contract development, etc.
Creating a Solicitation - Includes knowledge of how to structure solicitations (e.g., the six stages of solicitation, themes of the solicitation process, considerations in the approach to solicitation), knowledge about when and how to prepare materials (e.g., RFSQs, RFPs, SOQs), knowledge regarding the evaluation process (e.g., how to select evaluation committee members, the creation of business requirements, evaluation requirements), knowledge of how to appropriately structure the solicitation response (e.g., facilitating the evaluation, separating cost from function/service, avoiding interpretation of response material), etc.
Managing the Solicitation Process - Includes knowledge of the Contract Analyst's role, knowledge of the role of the project team, knowledge of techniques to exercise control of a project, etc.
The Proposal Evaluation Process - Includes knowledge of the Informed Averaging Evaluation Methodology, knowledge of appropriate evaluation process documentation, knowledge regarding Countywide Protest Policy, etc.
Contract Negotiation and Approval Process - Includes knowledge of the preparation process for contract negotiations, knowledge of contract negotiation principles and processes, knowledge of internal and external review/approval processes, etc.
WORK STYLES:
Dependability - Job requires being reliable, responsible, and dependable, and fulfilling obligations.
Adaptability/Flexibility - Job requires being open to change (positive or negative) and to considerable variety in the work place.
Cooperation - Job requires being pleasant with others on the job and displaying good-natured, cooperative attitude.
Stress Tolerance - Job requires accepting criticism and dealing calmly and effectively with high stress situations.
Integrity - Job requires being honest and ethical.
Concern for others - Job requires being sensitive to others' needs and feelings and being understanding and helpful on the job.
Assertiveness - Job requires a willingness to lead, take charge, and offer opinions and direction.
Persistence - Job requires persistence in the face of obstacles.
Initiative - Job requires a willingness to take on responsibilities and challenges.
Attention to Detail - Job requires being careful about detail and thorough in completing work tasks.
