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Program Operations Supervisor I

Tarzana Treatment Center - Remote

Quick Apply

Job Details

$27.50 - $43.50 an hour 5 days ago

Qualifications

Dental assisting
Utilization review
Crisis management
Mid-level
High school diploma or GED
Supervising experience
Registered Dental Assistant
Leadership
Under 1 year

Full Job Description

Position Title: Program Operations Supervisor I

Department: Specialty Clinic

Reports To: Program Director

POSITION SUMMARY

We are seeking a dedicated and experienced Supervisor to lead operations at our Federally Qualified Health Center (FQHC) Look-Alike specialty services and dental clinic. The ideal candidate will bring proven supervisory experience as a Registered Dental Assistant (RDA), coupled with an active RDA license and a strong commitment to providing high-quality, patient-centered care. In this role, you will oversee day-to-day clinical functions, manage, and mentor clinic support staff, and ensure compliance with regulatory standards and best practices. This position combines clinical expertise with leadership skills to maintain a supportive environment for both patients and team members while optimizing clinic efficiency and performance. Your ability to balance administrative duties with hands-on guidance will be essential to fostering a collaborative and professional atmosphere

SALARY RANGE

$27.50 - $43.50 per hour DOE

HOURS

8 per day / 5 Days per Week / Salary

CATAGORIES OF DUTIES

Responsible for recruiting, supervision, performance review, discipline of staff as assigned by Director. Depending on the nature or type of department, office, program or unit, this may include; counselors, case managers, outreach workers, intake specialists, technicians, dietary, maintenance, housekeeping or front office staff.

Responsible for insuring staff and patient safety through oversight of physical plant maintenance functions

Performs and/or oversees regular chart audits, record keeping and other reporting and documentation functions as assigned to ensure that all records are maintained in accordance with all applicable TTC policies, procedures, and external regulations and standards to include but not limited to JCAHO, State, County, City sources.

Completes or participates in the development and submission of various reporting requirements as assigned. Such reporting may include Continuous Quality Assurance reports, various performance improvement reports, data reports of various types, prevention, repair and other maintenance reports to include fire life safety and other environment of care reporting.

Actively seeks to expand network of referral resources through regular networking and outreach activities as assigned.

Attends in-service training and educational workshops.

Attends all required staff meetings.

Cooperates and communicates fully with other staff members and supervisors regarding patient and/or staff behavior, progress, activities, as appropriate.

Conducts self in a professional manner in areas of dress, language, attitude and behavior. At all times is a role model for other staff and patients.

Exhibits full knowledge and support of the philosophy and objectives of the Agency.

Fully understands and maintains policies regarding professional ethics, including appropriate boundaries and patient confidentiality.

As appropriate properly documents in the medical record any rendered services.

Participation in medical record and other report and record reviews as assigned.

Utilization review activities, as required.

Knowledge of current legal standards pertaining to professional practice, reporting requirements (i.e., suspected abuse; Tarasoff), professional boundaries and related issues.

Conducts or participates in performance evaluations of interns and other staff, as required.

Attending clinical and administrative committee meetings, as requested.

Participating in community events, presentations, meetings, and outreach on behalf of TTC.

Additional functions as specifically requested by the Program Director and/or Administrator.

1. Day to Day Patient Operations including but not limited to:

Patient flow/movement
Crisis Management/visibility on the Floor
Cleanliness of the Environment- Unit Inspections
Enforcement of rules and approval of consequences
Identification of AMA risks
Supervise urinalysis and search training as applicable to program/unit.
UA testing oversight and reporting
New patient orientation
Oversee and monitor activities and schedules of assigned staff.
Oversee patient placement including room assignment as applicable
Certain items above may apply outside of various TTC programs in such places like patient reception, dinning, outdoor areas etc.

2. Staff Supervision

Orientation of new employees
Taking outcome of chart/record audits back to those on each shift to manage compliance.
Chart and other record audits with others on Management team
Ongoing supervision of documentation compliance in medical records.
Support to staff
E-Time
Assisting Director with Discipline
Assisting Director with Hiring
Evaluations
Scheduling staff coverage, time-off requests, etc.

3. Administration

Active participation in agency-wide committees as assigned.
Attends all required staff meetings.
Attends in service training and educational workshops.
Attends weekly management meetings with Program Director
Support the management team and to act as an agent of the organization in all situations- utilize management team meetings as a forum to resolve differences.

4. Other

On-call for urgent matters twenty-four (24) hours a day.
Work closely with staff to monitor adherence to organizational philosophy goals and objectives.
Provide staffing and provide crisis management, as needed.

EDUCATION/EXPERIENCE/QUALIFICATIONS GUIDELINES

Approximate Number of Employees Supervised : 1 to 5
High School Diploma/GED
Academic Counseling Certificate
0-2 Years of Supervisory Experience, after factors may be considered with COO approval

SETTING

Tarzana Treatment Centers, Inc. is a non-profit corporation, which provides behavioral healthcare services, including chemical dependency.

EQUAL OPPORTUNITY EMPLOYER

Tarzana Treatment Centers, Inc. does not discriminate as to race, nationality, religion, gender, sexual orientation and disability in its hiring practices.

ADA REQUIREMENT

Tarzana Treatment Centers, Inc. supports the American with Disabilities Act. Discrimination is prohibited in all aspects of employment against disabled persons, who, with reasonable accommodations, can perform the essential functions of a job.

#SJ2021

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Operations Manager jobs in Remote

Program Operations Supervisor I

Field Operations Manager

Senior Manager of Cloud Security, Cyber Security Operations (remote)

Administrative Manager

Business Operations Manager

Registry Operations Manager, ODS-C

Technology Operations Support Manager

Operations Manager

Revenue Operations Manager

Senior Manager of Wellfield Operations

Remote Camp Operations Manager - Manh Choh

Regional Operations Manager

Manager, People Support Operations

Senior Manager, Operations, Specialty Care

Manager of People Operations

Partnerships Operations Manager

Operations Manager

Marketing Manager - Local Operations

District Operations Manager - Northern California

Business Operations Manager, Molecular Therapeutics & Innovations

POSITION SUMMARY

HOURS

CATAGORIES OF DUTIES

2. Staff Supervision

3. Administration

4. Other

EDUCATION/EXPERIENCE/QUALIFICATIONS GUIDELINES

EQUAL OPPORTUNITY EMPLOYER

ADA REQUIREMENT

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