45

call center quality assurance jobs

Displayed here are Job Ads that match your query. SimplyHired may be compensated by these employers, helping keep SimplyHired free for jobseekers. SimplyHired ranks Job Ads based on a combination of employer bids and relevance, such as your search terms and other activity on SimplyHired. For more information, see the SimplyHired Privacy Policy.



  • United Collection Bureau - Toledo, OH 

    Provide feedback to call center team leaders and managers by providing call recordings and call monitoring forms via email distribution lists.

    $12 - $13 an hour
    Quick Apply

  • Utility Connect - The Colony, TX 

    Call center quality assurance: 1 year (Preferred). Provides trend reports and conducts analyses to drive call center performance. Ability to plan and organize.

    Quick Apply


  • ContactUS, LLC - Columbus, OH 

    Maintain and develop internal support and call center quality standards; Hands-on experience in quality assurance; Create strategies to improve support KPIs;

    Estimated: $31,000 - $43,000 a year

  • BOLD - San Juan, PR 3.5

    Perform daily QA analysis of internal and external call center agents. Minimum of two years of work experience in Customer Care or Quality in a call center…

    Estimated: $33,000 - $42,000 a year
    Quick Apply

  • Tegria RCM - Remote 

    Frequent calibration of quality assurance monitoring to ensure consistent administration of quality assurance objectives. High school diploma or equivalent.

    $17.09 - $28.19 an hour

  • CoxHealth - Springfield, MO 3.6

    The QA Specialist is a vital member of the CMG Clinic Support department and serves to assist leadership identify quality performance metrics are adhered to by…

    Estimated: $31,000 - $42,000 a year

  • Cataldo Ambulance - Malden, MA 3.2

    Minimum two years quality assurance and call center experience. Monitor assigned communication workflows and generate feedback for call center staff members.

    Estimated: $38,000 - $54,000 a year
    Quick Apply



  • United Collection Bureau - Toledo, OH 

    Provide feedback to call center team leaders and managers by providing call recordings and call monitoring forms via email distribution lists.

    $12 - $13 an hour
    Quick Apply


  • Renaissance Life & Health Insurance - Indianapolis, IN 

    Provides regularly scheduled coaching and feedback to Customer Service Representatives regarding quality and compliance for the reviewed calls.

    $19 - $24 an hour
    Quick Apply

  • Valued Relationships, Inc. - Remote 3.1

    Assure ongoing compliance with quality and industry regulatory requirements by the extracting and evaluation of calls. Must be fluent in Spanish.

    $16 - $18 an hour


  • Renaissance Life & Health Insurance - Indianapolis, IN 

    Provides regularly scheduled coaching and feedback to Customer Service Representatives regarding quality and compliance for the reviewed calls.

    $19 - $24 an hour
    Quick Apply