12
call center quality assurance jobs in dania, fl
AutoNation Headquarters —Fort Lauderdale, FL3.3
As a QA Specialist, you will help ensure the highest quality of customer service by monitoring and evaluating calls, providing feedback and suggestions on…
Estimated: $42,000 a year
2d
Q Link Wireless —Dania, FL3.2
Conduct live agent monitoring activities, while providing live in the moment coaching for quality assurance purposes. Quality assurance: 2 years (Required).
Estimated: $35K - $44.3K a year
Quick Apply
6d
Alpha Nodus, Inc. —Sunrise, FL
Exception Handling:*Take over and resolve calls in real-time when the automated system fails to address a patient's needs adequately.
Estimated: $16 - $17 an hour
Quick Apply
3d
Group 1001 —Miramar, FL
Participate in offshore calibration calls and provide feedback. Track quality scores, trends, and program updates using Plan approved tools.
Estimated: $47.2K - $59.7K a year
2d
VITAS Healthcare —Miramar, FL3.2
Responsible for monitoring both incoming and outgoing calls and associated documentation of the call center agents. Cancer and/or critical illness benefit.
Estimated: $36.1K - $45.8K a year
3d
BocaCare, Inc. —Boca Raton, FL4.1
Help assist in reaching a goal of 1100 or more calls scanned and documented on a monthly basis. The Quality Assurance Analyst supports staff through consistent…
Estimated: $18.41 - $23.93 an hour
Enhance Health —Coral Springs, FL4
Furthermore, you’ll be educating and training agents and supervisors in order to assure call quality. Provide coaching, training, and development to contact…
Estimated: $48.9K - $61.9K a year
Quick Apply
Memorial Healthcare System —Miramar, FL4.1
Provide Team Leads and Managers with regular agent performance feedback; when necessary, coach agents and provide feedback directly to fill performance gaps…
Estimated: $56K - $70.9K a year
6d
University of Miami —Medley, FL4
Provides operational support handling appointment scheduling and registration calls, on-call paging calls, and patient account customer service calls during…
Estimated: $29.8K - $37.7K a year
6d
University of Miami —Miami, FL4
Monitors, listens and evaluates inbound customer calls and email; holds weekly one-on-one meetings to provide coaching and feedback as well as Quality Assurance…
Estimated: $43K - $54.5K a year
Ten Group —Miami, FL2.9
Computer Proficiency - excellent computer skills in MS Office, CRM tools, and Internet. Experience Training and Coaching employees to drive service quality…
Estimated: $45,000 - $55,000 a year
Quick Apply
University Of Miami Health System —Miami, FL3.3
Entry, bypass warnings, past due balance collection, copay collection, charge entry - voucher organization,. Ensures all staff members adhere to all established…
From $46,000 a year
Quick Apply
I want to receive the latest job alerts for call center quality assurance jobs in dania, fl
By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.