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call center quality assurance jobs

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  • NationsBenefits - Remote 3.0

    2-3 years Experience in call quality assurance monitoring and coaching experience required. 2-3 years customer service call center environment strongly…

    Estimated: $41,000 - $53,000 a year
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  • PLS - Oak Brook, IL 3.1

    The Call Center Quality Assurance Analyst will support the quality assurance effort within Customer Financial Solutions by systematically reviewing customer…

    Estimated: $40,000 - $59,000 a year
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  • Nation Safe Drivers - Boca Raton, FL 

    1+ year(s) experience in a quality assurance position preferred. Our organization is seeking a Quality Assurance Specialist who is responsible for ensuring…

    $17 - $18 an hour
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  • ECU Health Medical Center - Greenville, NC 3.8

    Supervises daily activities and personnel in the subdivision. Reviews data from testing and Quality control. Aids in revisions and development of new procedures…

    Estimated: $51,000 - $73,000 a year

  • BOLD - San Juan, PR 3.5

    Perform daily QA analysis of internal and external call center agents. Minimum of two years of work experience in Customer Care or Quality in a call center…

    Estimated: $33,000 - $42,000 a year
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  • Couch Lambert LLC - Remote 

    Coordinates and participate in call calibration sessions for call center staff and clients. Participates in design of call monitoring formats and quality…

    Estimated: $37,000 - $49,000 a year

  • ContactUS, LLC - Columbus, OH 

    Maintain and develop internal support and call center quality standards; Hands-on experience in quality assurance; Create strategies to improve support KPIs;

    Estimated: $31,000 - $43,000 a year
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  • DMI - Remote 3.6

    Call center quality assurance specialist also compile issues and recommendations to leadership monthly for where strengths and opportunities may fall.

    Estimated: $36,000 - $47,000 a year

  • Tegria RCM - Remote 

    Frequent calibration of quality assurance monitoring to ensure consistent administration of quality assurance objectives. High school diploma or equivalent.

    $17.09 - $28.19 an hour


  • Cataldo Ambulance - Malden, MA 3.2

    Minimum two years quality assurance and call center experience. Monitor assigned communication workflows and generate feedback for call center staff members.

    Estimated: $37,000 - $54,000 a year
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  • VIPcare - Remote 4.3

    2+ years of relevant experience in quality assurance or quality monitoring, at least 1 of which must be in a contact center or call center environment.

    Estimated: $29,000 - $41,000 a year
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  • Physician Partners - Remote 3.3

    2+ years of relevant experience in quality assurance or quality monitoring, at least 1 of which must be in a contact center or call center environment.

    Estimated: $30,000 - $42,000 a year
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  • AWG, Inc. - Las Vegas, NV 

    1-3 years' experience in customer quality assurance or quality control required, including. Working knowledge of multifunctional call recording and quality…

    $19 an hour
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  • United Way of Lancaster County - Lancaster, PA 4.1

    Position interacts daily with call center staff locally and call center staff across the PA 211 network frequently. Collect client information and demographics.

    $17 - $20 an hour
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  • Ktek Resourcing - Jacksonville, FL 

    Experience Needed- 2 years of call monitoring/ QA in a call center environment*. Calls from customers who are reporting fraudulent online banking activity) &…

    $15 - $20 an hour
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