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call center quality assurance jobs

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  • NationsBenefits - Remote 3.0

    2-3 years Experience in call quality assurance monitoring and coaching experience required. 2-3 years customer service call center environment strongly…

    Estimated: $41,000 - $53,000 a year
    Quick Apply


  • Cataldo Ambulance - Malden, MA 3.2

    Minimum two years quality assurance and call center experience. Monitor assigned communication workflows and generate feedback for call center staff members.

    Estimated: $38,000 - $55,000 a year
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  • Tegria RCM - Remote 

    Frequent calibration of quality assurance monitoring to ensure consistent administration of quality assurance objectives. High school diploma or equivalent.

    $17.09 - $28.19 an hour


  • PLS Financial Services, Inc. - Oak Brook, IL 3.1

    The Quality Assurance Analyst will support the quality assurance effort within Customer Financial Solutions by systematically reviewing customer interactions…

    Estimated: $44,000 - $57,000 a year

  • #TeamGoHealthSales - Charlotte, NC +1 location

    2+ years of previous call center or call monitoring experience, preferably in the insurance or medical industry. Bachelors or Associate degree a plus.

    Estimated: $52,000 - $73,000 a year
    Quick Apply

  • Hexaware Technologies - Atlanta, GA 3.7

    Review evaluations, maintain call recordings for audits. Quality assurance: 2 years (Required). Education: *Must be a graduate or equivalent.

    $50,000 - $52,000 a year
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  • Genesis Financial Solutions, Inc. - Akron, OH 

    Prior experience in a call center environment preferred. Support and guide a team of Quality Specialists in completing call evaluations accurately and…

    Estimated: $41,000 - $56,000 a year

  • Automated Health Systems - Marlborough, MA 3.3

    This role will be responsible for ongoing quality assurance in an inbound call center In Marlborough, MA. Liaison between quality, training, and operations to…

    $40,000 - $65,000 a year
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  • Rockland Trust - Franklin, MA +1 location3.8

    Prior call center experience (minimum of two years). This position also has a heavy emphasis on providing floor support for call center representatives,…

    Estimated: $47,000 - $66,000 a year


  • Valmont Industries - Nebraska 3.3

    Provide assurance to the customer the quality system is in place to ensure their product will be produced correctly. Ability to read and interpret blue prints.

    Estimated: $66,000 - $83,000 a year

  • LINQ Services - Pittsburgh, PA 

    Coordinate and facilitate call calibration sessions for call center staff. Participate in the design of call monitoring formats and quality standards.

    Quick Apply

  • AltaGas - Springfield, VA 3.5

    3+ Years of quality assurance experience and/or call center experience. Monitors internal and external calls to ensure quality assurance guidelines are followed…

    Estimated: $42,000 - $60,000 a year