call center quality assurance jobs

Displayed here are Job Ads that match your query. SimplyHired may be compensated by these employers, helping keep SimplyHired free for jobseekers. SimplyHired ranks Job Ads based on a combination of employer bids and relevance, such as your search terms and other activity on SimplyHired. For more information, see the SimplyHired Privacy Policy.

  • NationsBenefits - Remote 3.0

    2-3 years Experience in call quality assurance monitoring and coaching experience required. 2-3 years customer service call center environment strongly…

    Estimated: $41,000 - $53,000 a year
    Quick Apply

  • Cataldo Ambulance - Malden, MA 3.2

    Minimum two years quality assurance and call center experience. Monitor assigned communication workflows and generate feedback for call center staff members.

    Estimated: $38,000 - $55,000 a year
    Quick Apply

  • Tegria RCM - Remote 

    Frequent calibration of quality assurance monitoring to ensure consistent administration of quality assurance objectives. High school diploma or equivalent.

    $17.09 - $28.19 an hour

  • PLS Financial Services, Inc. - Oak Brook, IL 3.1

    The Quality Assurance Analyst will support the quality assurance effort within Customer Financial Solutions by systematically reviewing customer interactions…

    Estimated: $44,000 - $57,000 a year

  • #TeamGoHealthSales - Charlotte, NC +1 location

    2+ years of previous call center or call monitoring experience, preferably in the insurance or medical industry. Bachelors or Associate degree a plus.

    Estimated: $52,000 - $73,000 a year
    Quick Apply

  • Hexaware Technologies - Atlanta, GA 3.7

    Review evaluations, maintain call recordings for audits. Quality assurance: 2 years (Required). Education: *Must be a graduate or equivalent.

    $50,000 - $52,000 a year
    Quick Apply

  • Genesis Financial Solutions, Inc. - Akron, OH 

    Prior experience in a call center environment preferred. Support and guide a team of Quality Specialists in completing call evaluations accurately and…

    Estimated: $41,000 - $56,000 a year

  • Automated Health Systems - Marlborough, MA 3.3

    This role will be responsible for ongoing quality assurance in an inbound call center In Marlborough, MA. Liaison between quality, training, and operations to…

    $40,000 - $65,000 a year
    Quick Apply

  • Rockland Trust - Franklin, MA +1 location3.8

    Prior call center experience (minimum of two years). This position also has a heavy emphasis on providing floor support for call center representatives,…

    Estimated: $47,000 - $66,000 a year

  • Valmont Industries - Nebraska 3.3

    Provide assurance to the customer the quality system is in place to ensure their product will be produced correctly. Ability to read and interpret blue prints.

    Estimated: $66,000 - $83,000 a year

  • LINQ Services - Pittsburgh, PA 

    Coordinate and facilitate call calibration sessions for call center staff. Participate in the design of call monitoring formats and quality standards.

    Quick Apply

  • AltaGas - Springfield, VA 3.5

    3+ Years of quality assurance experience and/or call center experience. Monitors internal and external calls to ensure quality assurance guidelines are followed…

    Estimated: $42,000 - $60,000 a year