call center quality assurance jobs

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  • PLS - Oak Brook, IL 3.1

    The Call Center Quality Assurance Analyst will support the quality assurance effort within Customer Financial Solutions by systematically reviewing customer…

    Estimated: $40,000 - $59,000 a year
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  • ECU Health Medical Center - Greenville, NC 3.8

    Supervises daily activities and personnel in the subdivision. Reviews data from testing and Quality control. Aids in revisions and development of new procedures…

    Estimated: $51,000 - $73,000 a year

  • Valmont Industries - Nebraska 3.3

    Provide assurance to the customer the quality system is in place to ensure their product will be produced correctly. Ability to read and interpret blue prints.

    Estimated: $66,000 - $83,000 a year

  • CVS Health - Rhode Island 3.3

    Ability to travel for in-person meetings and/or call center site visits, up to 25% of the work week. Primary focus will include overseeing the development of…

    $60,300 - $130,000 a year

  • Rockland Trust - Franklin, MA +1 location3.8

    Prior call center experience (minimum of two years). This position also has a heavy emphasis on providing floor support for call center representatives,…

    Estimated: $47,000 - $66,000 a year

  • LINQ Services - Pittsburgh, PA 

    Coordinate and facilitate call calibration sessions for call center staff. Provide feedback to call center team leaders and managers.

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  • TechTrueUp (SDVOSB) - East Hanover, NJ 

    1 to 2+ years contact center or related performance monitoring experience. This is not a Quality Analyst position on the manufacturing side.

    $27 - $33 an hour
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  • Hexaware Technologies - Atlanta, GA 3.7

    Review evaluations, maintain call recordings for audits. Quality assurance: 2 years (Required). Education: *Must be a graduate or equivalent.

    $50,000 - $52,000 a year
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  • AltaGas - Springfield, VA 3.5

    3+ Years of quality assurance experience and/or call center experience. Monitors internal and external calls to ensure quality assurance guidelines are followed…

    Estimated: $42,000 - $60,000 a year

  • Hexaware Technologies - Atlanta, GA 3.7

     Held a position as a *Training Manager* in a call center.  Focused on quality and customer service. Practices, general customer service skills, listening…

    $75,000 - $80,000 a year
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  • SMA America - Rocklin, CA 

    Perform call listening and call quality audits to advise the leadership team of thematic opportunities. Contact center management experience is preferred.

    $75,000 - $123,000 a year
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