8

call center quality assurance jobs

Displayed here are Job Ads that match your query. SimplyHired may be compensated by these employers, helping keep SimplyHired free for jobseekers. SimplyHired ranks Job Ads based on a combination of employer bids and relevance, such as your search terms and other activity on SimplyHired. For more information, see the SimplyHired Privacy Policy.

  • SMA America - Rocklin, CA 

    Perform call listening and call quality audits to advise the leadership team of thematic opportunities. Contact center management experience is preferred.

    $75,000 - $123,000 a year
    Quick Apply

  • CVS Health - Rhode Island 3.3

    Ability to travel for in-person meetings and/or call center site visits, up to 25% of the work week. Primary focus will include overseeing the development of…

    $60,300 - $130,000 a year

  • TaskUS - Indiana 3.8

    Experience in leading quality control/quality analysis organization or leading cross- -functional quality improvement projects and teams.

    Estimated: $82,000 - $110,000 a year

  • Columbia University Medical Center - New York, NY 4.1

    Coordinates contact center quality at the enterprise level by listening to live calls/call recordings, and desktop navigation recordings.

    Estimated: $80,000 - $110,000 a year

  • Technical and Management Resources, Inc. - Tysons Corner, VA 

    Operating quality assurance and quality monitoring programs. The Quality Assurance Specialist assist in developing, creating, and implementing call center…

    Estimated: $90,000 - $120,000 a year

  • WSP - Fort Lauderdale, FL 3.8

    The position also coordinates and conducts quality assurance monitoring and audits, assists with development and maintenance of the quality processes and…

    Estimated: $76,000 - $110,000 a year

  • MedAire - Phoenix, AZ 3.4

    Flexible Work Schedule - operation is open around the clock 365 days a year in a call center environment. Design and implement quality improvement initiatives…

    Estimated: $85,000 - $110,000 a year

  • Gray Tier Technologies - Arlington, VA 

    As part of this task order, we will manage the commercial cloud migration and disestablishment of VSD and CIS, fully automate the continuous development &…

    Estimated: $100,000 - $150,000 a year
    Quick Apply