20 Best client services specialist jobs in Chicago, IL (Hiring Now!)

Medical Director
Uptown Psych —Chicago, IL
Evidence of an elevated level of professionalism within the field. Serve as a multi-state business partner to center operations leader to support the delivery…
$310,000 - $320,000 a year
Quick Apply
7d
Futures Client Services Specialist-Night Shift
Confidential —Chicago, IL
Setting up customers with access to trading systems and troubleshooting trading software connection issues. The candidate will train for two months during the…
$40,000 - $45,000 a year
Quick Apply
9d
Senior Trust Operations Specialist
Covenant Trust Company —Chicago, IL
Bachelor’s Degree with business, finance or accounting concentration, or other appropriately related field. Reporting to the Director of Operations, the *Senior…
Estimated: $72.2K - $91.4K a year
Quick Apply
Nurse Practitioner
Milan Laser Company —Chicago, IL
Certified on Milan's state of the art Laser. Out of state travel for training may be required. Laser Certification on our state of the art laser.
Estimated: $96.2K - $122K a year
Team Lead-Mental Health, LCPC, LCSW or LMFT
Envision Unlimited —Chicago, IL
The ACT Team Leader must have a master’s degree in social work, counseling, psychology, or related field, be clinically licensed (LCSW/LCPC/LMFT), with 3+ years…
$65,000 - $70,000 a year
Quick Apply
Energy Training Specialist
Community and Economic Development Assoc —Chicago, IL
This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Bilingual in English and Spanish.
$20 - $21 an hour
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Child Support Specialist
Easterseals Serving Chicagoland and Greater Rockford —Chicago, IL
A paraprofessional license is required within 6 months of hire. Support the teaching team in creating an inclusive environment that supports children with…
$18.46 - $24.57 an hour
Quick Apply
School Social Worker
JCFS Chicago —Chicago, IL
Performs the full range of clinical duties with an increased and deepened clinical capacity including the gathering and analysis of data, formulation of…
From $53,900 a year
Quick Apply
1d
Senior Structural Engineer: 10+ Year's Experience
DESMAN —Chicago, IL
Development of structural specifications, review of shop drawings, on-site review of construction progress, on-site pre-pour construction conferences, review of…
Estimated: $102K - $129K a year
Quick Apply
Payment Poster/Cashier- Onsite- Chicago, IL (Humboldt Park area)
SALUD REVENUE PARTNERS LLC —Chicago, IL
Payment Processing: Handle and post daily patient and insurance payment transactions, including cash, checks, credit card payments, and electronic fund…
Estimated: $20 - $25 an hour
3d
Client Relations Specialist - Fast Track Opportunity to Portfolio Executive
C.H Robinson —Chicago, IL
Maintain a sense of urgency in addressing both your teammates' customers and your own developing portfolio of customers. 401(k) with 6% company matching.
Estimated: $48.2K - $61K a year
14h
Senior Billing Specialist - Chicago
Sidley Austin LLP —Chicago, IL
Understand and ensure correct implementation of client Outside Counsel Guidelines and client fee arrangement. A minimum of five years of experience as a billing…
Estimated: $98.5K - $125K a year
9d
F&I Account Development Manager
Confidential —Chicago, IL
This individual will be responsible for the development and servicing of current clients, as well as building your own territory with new business opportunities…
$75,000 - $95,000 a year
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Paid Media Specialist
TEKsystems —Chicago, IL
Media buying, Social media platforms, Advertising, campaign execution, paid media, google analytics. This is a 6 month contract to start and hybrid to Chicago,…
$30 - $35 an hour
1d
Manager of Wraparound Support Services
North Lawndale Employment Network —Chicago, IL
Bachelor’s degree in social work, human services, public administration, or a related field; Master’s degree preferred.
From $63,000 a year
Quick Apply
FEMA-Disaster Recovery Specialists (Electrical Engineers)
Dewberry —United States
Must have a clean driving record and able to maintain a valid driver’s license in order to operate a company, personal, or rental vehicle.
Estimated: $27 - $34 an hour
Patient Care Specialist
Inner-City Muslim Action Network —Chicago, IL
Manage phone calls into the Health Center; route calls and messages appropriately. The Patient Care Specialist position reports directly to the Practice Manager…
$20 - $22 an hour
Quick Apply
Senior Professional Liability Claims Specialist
TheBest Claims Solutions —Chicago, IL
This role will allow flexibility to work from home part time. Active Adjuster's License (preferably multiple licenses).
$110,000 - $160,000 a year
11d
Part-time Physician Assistant or Nurse Practioner
All One Chicago —Chicago, IL
Administer hormone therapy to clients, including patient evaluations, pellet insertions, and monitoring hormone levels (training and formal certification will…
$2,000 - $6,000 a month
Quick Apply
Investor Relations Specialist
Inland Private Capital Corporation —Oak Brook, IL
Answers incoming telephone calls relating to a fund and/or property’s performance which may require research and follow-up.
$28 - $33 an hour
Quick Apply

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Medical Director

Uptown Psych - Chicago, IL

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Job Details

Full-time $310,000 - $320,000 a year 7 days ago

Qualifications

Medicine
Clinic
Outpatient
3 years
Utilization management
Post residency experience
Conflict management
Senior level
Leadership
Communication skills
Nursing
Time management

Full Job Description

We don't have a mission statement...we have a mission.

Medical Director

Uptown Psych is a premier outpatient mental health clinic in the Uptown neighborhood of Chicago and Chicago, IL. We are seeking a Medical Director who collaborates with operational leadership and staff to establish, implement, support, and maintain clinical and operational processes related to benefit coverage determinations, quality improvement, and cost-effectiveness of service for patients. The Medical Director’s activities primarily focus on the application of clinical knowledge in various utilization management activities with a focus on pre-service benefit and coverage determination or medical necessity (according to the benefits package), and on communication regarding this process with both network and non-network providers.

Uptown Psych was established in 2011 to bring the best possible, evidence-based mental health services to the Chicago metropolitan area. The practice's experienced team of licensed psychiatrists, nurse practitioners, psychologists, and therapists represent extensive clinical expertise. Providers at Uptown Psych facilitate superior and highly personalized treatment plans for a full scope of mental health issues for children, adolescents, and adults. Just about any mental health condition can be addressed at Uptown Psych, including attention deficit and hyperactivity disorder (ADHD), major depressive disorder, bipolar disorder, schizophrenia, addiction, and all anxiety spectrum disorders.

In addition to traditional treatments, our practice also offers innovative therapies, including TMS Therapy and Spravato treatment. Training or experience in this area will be viewed favorably but not required.

The Medical Director collaborates with a multidisciplinary team and is actively involved in the management of medical benefits. The collaboration often involves the patient’s primary care Provider or Specialist Physician. It is the primary responsibility of the Medical Director to ensure that the appropriate and most cost-effective quality medical care is provided to members.

This position will have to be split between administrative (0.4 FTE) and clinical time (0.6 FTE).

RESPONSIBILITIES:

Report directly to the Regional MD of the respective RMH region (IL/IN/WI) for the portion of their FTE assigned to being a clinical leader.
Serve as a multi-state business partner to center operations leader to support the delivery of high-quality and affordable care.
Assess and recommend clinician/provider staffing needs.
Provide ad hoc reporting as needed.
Assist in clinical staff recruiting.
Oversight of onboarding/training of new clinicians: physicians/APPs, RNs, CMAs, MHAs. This includes new technology implementation (EHR/ telehealth platforms) as well as company programs (VBC/ NPS).
Champion in quality assurance programs: participate in chart reviews, outcome metrics, and performance reviews.
Champion quality management programs
Champion patient safety through RLDatix reporting/reviews
Serve as supervisor/consultant for clinicians and providers within their assigned center including ensuring appropriate supervision requirements are being met.
Contribute to initiatives for clinical staff continuing education credits (CEUs)
Participate in clinician/provider performance evaluations, improvement plans, and termination decisions: this is to also include clinician/provider efficiencies and productivity metrics.
Bring RMH leadership concerns from front-line clinicians related to quality, clinical operations, and workforce issues.
Work with the integrations team to liaise with newly acquired practices.
Continue to engage in clinical work and clinical supervision at local centers commensurate with their assigned clinical FTE requirements.

Compensation:

The salary range for this position is $310,000 - $320,000 per year. The role is also eligible to receive bonuses based on performance. Pay is based on several factors including but not limited to education, work experience, licensure/certifications, scheduled clinical hours, etc.

MINIMUM JOB Qualifications

Education / Training:

Requires MD or DO degrees, ABPN certification.
Requires a minimum of 3 years post-residency clinical work experience.

Experience:

Ability and willingness to provide services to adults and adolescents.
Ability and willingness to service patients primarily on an outpatient basis.
Flexibility to meet when patients are available to meet, including a minimum of one evening per week.
Evidence of an elevated level of professionalism within the field.
Strong clinical acumen and competence in providing outpatient psychotherapy.
Excellent interpersonal and written/verbal communication skills.
Ability to respect diversity and integrate issues of culture into case conceptualizations.
Ability to engage with patients who may be ambivalent about treatment.
Ability to adapt interventions to patients’ strengths, skills, and developmental levels.
Commitment to empowering patients to solve their problems when necessary.
Ability to intervene decisively, when necessary, to protect patient safety.
Ability to comply with clinic documentation standards and best professional practices.

PREFERRED JOB Qualifications

3+ years in a leadership capacity, preferred.
Previous experience operating within outpatient clinic setting (preferred)
Ability to establish effective therapeutic relationships.
Sufficient technology application or technology product understanding to learn and understand software products at a detailed level.
Organizational and time management skills.
Strong communication skills, relationship building, and conflict management skills.
Excellent listening skills.
Ability to multi-task and prioritize.

SPECIALIZED KNOWLEDGE/SKILLS

The list of essential functions, as outlined herein, is intended to be representative of the tasks to be performed within this classification. It is not necessarily descriptive of any one position in the class. The omission of an essential function does not preclude management from assigning duties not listed herein if such functions are a logical assignment to the position.

WORKING CONDITIONS:

Environment – Office environment, up to 10% travel may be required.
Physical Requirements – Sitting, standing, walking, and using a keyboard.

Uptown Psych is a proud Refresh Mental Health network member—a nationwide network that includes leading private practices with unique and specialized programs. This relationship allows us to maintain our local leadership and solid reputation in the community. It also enhances our practice with additional resources, infrastructure, and operational support, allowing you to focus on what you do best—providing exemplary care to your clients.

Uptown Psych is an Equal Opportunity Employer that values a diverse workplace. We are committed to building a team that is inclusive of all people, including those of LGBTQIA+ communities, members of all ethnic groups, people with disabilities and medical conditions, foreign-born residents, and veterans. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Refresh is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

#IND045

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client services specialist jobs in Chicago, IL

Medical Director

Futures Client Services Specialist-Night Shift

Senior Trust Operations Specialist

Nurse Practitioner

Team Lead-Mental Health, LCPC, LCSW or LMFT

Energy Training Specialist

Child Support Specialist

School Social Worker

Senior Structural Engineer: 10+ Year's Experience

Payment Poster/Cashier- Onsite- Chicago, IL (Humboldt Park area)

Client Relations Specialist - Fast Track Opportunity to Portfolio Executive

Senior Billing Specialist - Chicago

F&I Account Development Manager

Paid Media Specialist

Manager of Wraparound Support Services

FEMA-Disaster Recovery Specialists (Electrical Engineers)

Patient Care Specialist

Senior Professional Liability Claims Specialist

Part-time Physician Assistant or Nurse Practioner

Investor Relations Specialist

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