Job DescriptionPosition: Clinical Radiology Tech
Reports To: Clinical Manager
Overview: Manage and coordinate all functions of the Medical Care throughout SOSI. This includes, but is not limited to: nursing tasks, Radiology Technologist Services, patient registration, check in and check out; preparation for clinic encompassing preparing paperwork and organizing any needed documents; handling of all phone calls/correspondence; addressing patients’ needs promptly and accurately; training medical staff; assisting other departments as necessary. An understanding of contemporary nursing principles and skills must be demonstrated, unique to their clinical assignment.
Duties:
Patient Care:
- Patient care responsibilities as assigned, which may include scheduling and organizing patient flow, accompanying patients to exam/procedure room.
- Assist patients with changing to exam gowns, and transfer to exam table if needed.
- Assist with cast and splint application and removal.
- Fit patients with braces, boots, other DME as ordered by provider.
- Wound dressing changes.
- Prepare injections.
- Suture and staple removal.
- Sterile tray set-ups.
- Obtain lab/x-ray reports.
- Schedule MRI, CT scans, labs, and other tests.
- Provide basic patient care as ordered by provider and assist provider with various procedures.
- Assure proper insurance authorization for ordered procedures has been obtained.
- Provides patient education materials, communicates provider advice/instructions to patient.
- Respond promptly and appropriately to inquiries and requests from patients, staff and providers.
- Maintains an awareness of clinic flow and patient status. Problem solves and prevents issues by appropriately communicating and providing exceptional customer service to patients.
- Appropriate triage of patient inquiries/requests, etc. with detailed communication provided to the treating surgeon and appropriate/timely follow-up and resolution provided to the patient.
- Document health history, activities, medication dispensed/prescribed, etc., in the medical record.
- Complete and submit necessary charting forms (ABN, Radiology orders, work release orders, etc.)
- Ensure test results and reports are scanned into the EMR.
- Input required data into the EMR accurately and in a timely manner.
- Execute correspondence requests accurately while ensuring compliance with HIPAA policies and standards.
- Fosters a culture of outstanding customer service showing respect and courtesy in interactions with patients, providers, and co-workers.
- Answer phones, export/import images and provide copies of records as needed.
- Seeks new learning experiences by accepting challenging opportunities and responsibilities.
- Welcomes suggestions and recommendations.
- Support other departments when needed.
- Collaborate with billing and collections department.
- Order and maintain supplies – including adequately stocking exam rooms.
- Participate in meetings, committees, and other assigned tasks.
- Expected to be a positive and responsible team member with a good attitude.
- Presents good oral and written communication (documentation) skills.
- Performs duties in an accurate, timely, and organized manner.
- Ensures knowledge of job and asks questions when unsure.
- Adherence with all HIPAA, OSHA, Safety, Compliance and Office policies and procedures.
Radiology:
- Properly position patients and adjust equipment for taking x-rays following established procedures
- Complete x-ray and C-arm exams in a timely fashion, while producing high quality images and demonstrating excellent patient care
- Ability and astuteness with determining ordering provider’s clinical exam needs/requests and adapting radiology technique to these needs/requests
- Assess patients and their clinical requirements to determine appropriate radiographic techniques
- Demonstrate the ability to adapt to difficult and unusual exams successfully
- Ability and willingness to learn new exams, techniques and technologies as required by the needs of the providers requesting them and the department as a whole
- Follow prescribed safety standards in operating radiologic equipment including providing radiation protection to patients through shielding and reducing repeat exposures where possible
- Undertake quality control checks on x-ray and C-arm equipment and contribute to quality assurance
Patient Care:
- Provide patient care by conducting patient assessments, administering treatment and medications, performing diagnostic tests, and arranging patient follow-up.
- Records medical history and symptoms, completing documentation in the medical record.
- Coordinates patient care, acting as a liaison with other organizations.
- Provides patient education before and after procedures, use of medical devices and equipment, and prescriptions.
- Consistently demonstrates correct handling of procedure specimens per Provider orders, including appropriate identification, labeling, dating and disposition of the specimen.
- Coordinate PTO and other leave/absences with Clinical Manager (ensure nursing services are adequately covered).
- Coordinate with Clinical Manager and providers on all responsibilities and duties.
- Answer questions and assist Clinical Manager in resolving patient complaints or other issues.
- Give direction regarding patients with immediate appointment needs for providers.
- Communicates test results and instructions to patients per practice protocol.
- Utilize appropriate nursing technology for efficiency.
- Monitor phone system/activity to ensure constant coverage, support optimal phone call response, and appropriately intervene when needed.
- Discuss clinical performance issues in a timely and constructive manner.
- Assist in annual reviews for all nursing staff in coordination with Clinical Manager.
- Work with the Clinical Manager regarding evaluations, disciplinary actions, nursing operation redesign, and training for nursing staff.
- Audit and identify medical procedures that are inefficient and work with Clinical Manager to implement corrective measures.
- Interact effectively with front desk, nursing, providers, billing and Clinical Manager to ensure consistency and accuracy of duties (i.e. nursing tasks, collection of coding and insurance information, handling of patient PHI, and preparation for clinic) is completed by staff.
- Act as a liaison to ensure provider, patient and nursing needs are met (nursing, procedural and communication of issues/needs).
- Coordinate and utilize staff to support other departments.
- Assist with any needed task as assigned.
- Participate in meetings, committees, and other assigned tasks.
- Assists in development of effective workflows, policies and procedures that support best practice operations.
- Input necessary data to the practice management system and electronic medical record program (insurance information, demographics, required meaningful use data, etc.)
- Schedule and reschedule appointments per provider protocols.
- Greet patients/public in a professional, polite, respectful manner and provide necessary information.
- Follow SOSI telephone operation protocols to ensuring accurate information to callers, forward calls to the correct department, and take messages when necessary.
- Respond to messages in a timely manner.
- Shows initiative and dependability
- Displays good judgment
- Cooperates and is flexible
- Maintain an awareness of the clinical environment and provide prompt assistance for patient needs.
- Other duties/tasks may be assigned at the discretion of management.
Job Requirements and Qualifications:
- Completion of course in radiologic technology approved by the American Registry of Radiologic Technologists (ARRT). Must maintain current certification with ARRT.
- current Medical Assistant certification, or equivalent on the job training (Associates Degree or LPN referred)
- Must maintain current state licensure in good standing without state or national exclusionary limitations.
- Maintain a valid Driver’s License.
- Maintain current CPR Certification.
- A minimum of 2 years’ experience in an orthopaedic or hospital setting is preferred.
- Leadership qualities required that match SOSI’s culture.
- Excellent verbal and written communication skills with the ability to work with diverse personalities.
- Cooperative team member of clinical and SOSI leadership teams.
- Flexible and able to deal with a constantly changing environment and associated demands.
- Possess excellent customer service skills.
- Knowledge and experience with Electronic Medical Record Systems, Microsoft Excel, Power Point, and Word required.
- Experience with insurance companies, referrals and authorizations is required.
- Excellent organizational and ability to multi-task in a fast paced environment.
- Ability to make decisions and problem solve.
- Ability to supervise employees and maintain a high quality clinical office operation.
Professional Conduct and Competence:
- Professional & courteous conduct at all times.
- Cooperate with co-workers and other employees and show a willingness to assist with any needed task.
- Welcomes suggestions & recommendations while accepting new challenges & responsibilities in a professional and flexible manner.
- Positive attitude and a responsible team member.
- Perform duties accurately and in an organized fashion.
- Ensures knowledge of job and asks questions when unsure.
- Completes duties within appropriate time frames.
- Shows initiative and dependability (attendance, punctuality, follow instructions, meet deadlines).
Physical /Mental Requirements:
- Ability to sit, stand, and walk for long periods.
- Visual and auditory acuity for frequent use of computer, telephone, and use of other office equipment.
Job duties and requirements may be subject to modification to reasonably accommodate individuals with disabilities. Requirements are representative of the minimum levels of education, experience, and skills required to perform the functions of this job. The job description does not constitute a written or implied contract of employment. SOSI reserves the right to change job duties and responsibilities as the need arises.
Job Type: Full-time
Pay: $34.00 - $43.00 per hour
Benefits:
- 401(k) matching
- Life insurance
Healthcare setting:
Medical specialties:
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- No weekends
Travel requirement:
Ability to commute/relocate:
- Steamboat Springs, CO 80487: Reliably commute or planning to relocate before starting work (Required)
License/Certification:
- ARRT Certification (Required)
Work Location: In person
